Florida, United States · Hybrid
$95k–$135k/yr
Are you someone who builds strong client relationships, earns trust quickly, and takes pride in delivering an exceptional client experience? Are you energized by learning the ins and outs of a client’s business, anticipa…
Skills: Relationship Management, Client Experience, Strategic Communication, Account Management, Conflict Resolution
United States · Remote OK
Are you an accounting leader who can turn financial complexity into clear priorities, better decisions, and stronger execution? Grant Street Group is looking for a VP of Accounting to help lead the company’s accounting, …
Skills: Financial Reporting, Treasury Management, Internal Controls, Tax Planning, Risk Management
United States · Remote OK
$70k–$120k/yr
Do you like to be where the action is? Do you enjoy solving complex problems and collaborating with others to find solutions? Are you organized, positive-minded, and an excellent communicator – even under pressure? If so…
Skills: Incident Response, Business Analysis, Crisis Management, Risk Assessment, Postmortem Facilitation
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The Relationship Manager serves as the primary bridge between clients in Southeast Florida and internal teams to ensure client success. Responsibilities include nurturing long-term partnerships, anticipating client needs, and managing escalations for SaaS financial applications.
Candidates must reside in or relocate to Florida, preferably Southeast Florida, and be comfortable with 50% travel. The role requires a proven ability to build trust with organizational leaders and a desire to become an expert in the client's business and product lines.
Are you someone who builds strong client relationships, earns trust quickly, and takes pride in delivering an exceptional client experience?
Are you energized by learning the ins and outs of a client’s business, anticipating their needs, and helping internal teams stay aligned on what matters most to them?
You may be a great fit if you:
Currently live in Florida or are planning to relocate. Southeast Florida residents are preferable based on client location.
Have a talent for developing strong, open, and trusting relationships with clients at all levels of an organization.
Enjoy becoming an expert in your clients’ business, organizational structure, key decision-makers, customer base, and important third-party relationships.
Are thoughtful and proactive in identifying potential client issues and needs before they become bigger problems.
Communicate clearly and consistently, and you can translate client concerns, needs, and feedback into timely, actionable information for internal teams.
Comfortable serving as a trusted escalation point and building relationships strong enough that clients feel confident bringing concerns to you directly.
Are motivated to develop a deep understanding of product lines, infrastructure, support structure, development and release cycles, pricing, and fee arrangements so you can advise clients effectively.
Value in-person connections and are comfortable nurturing client relationships through visits and annual events when needed.
Are curious about the broader market and interested in understanding competitors, their offerings, and how we can continue to serve clients well.
This role will support the Southeast Florida region, and candidates should expect approximately 50% travel for on-site client visitings, meetings, conferences, and internal events.
\n\nGrant Street Group is an innovative and rapidly growing software company that supports a variety of clients in specialized financial transactions. Our hosted Software as a Service (SaaS) applications focus on tax collection, electronic payments, bond auctions, and more. As a Relationship Manager at Grant Street Group, you’ll play a key role in helping our clients succeed by building deep, lasting partnerships and serving as a trusted bridge between client needs and our internal teams.
We reward teamwork, professional excellence, and individual responsibility. Our company is structured to support strong collaboration across teams, and we care deeply about delivering excellent service to our clients.
If you are passionate about relationship-building, client partnership, and helping clients get the most from the products and services we provide, apply today! As you’ll discover, we have a unique application process because you’re so much more than just a resume. We can’t wait to get to know you better!
Expected Salary Range: $95,000 – $135,000/year
Recruitment Fraud Warning:
It has come to our attention that various individuals have been posing as Grant Street Group employees and contacting job seekers to schedule interviews and/or complete pre-interview screening questions.
All legitimate Grant Street Group positions require completing an application on our website before an interview. When you are contacted by Grant Street Group, all correspondence will come from an email address ending in “@grantstreet.com”.
The hiring process usually takes several weeks and begins with a phone or video interview. Grant Street Group will not ask you to use any platform other than Google Meet or Zoom to conduct an interview. We will not ask you to make payments or to provide your date of birth, social security number, or banking details during the interview process.
If you believe you have been a victim of recruiting fraud concerning Grant Street Group, please contact us at [email protected].
Secure government cloud solutions built to modernize tax collection, e-payment, and financial auction services.
Grant Street Group specializes in cloud-based government solutions for tax collection, e-payments, and auctions. Our applications handle the billing, collection, and distribution of taxes, payment processing, and online auctions of financial and legal instruments. Nearly two-thirds of all property taxes in Florida ($21 billion) are collected using TaxSys®, our fully hosted tax billing and collection solution. One-third of the state's online vehicle and vessel registration renewals are processed using RenewExpress®. PaymentExpress®, our secure e-payments service, processes over $20 billion in credit card and e-check transactions annually. Grant Street is also the world’s largest internet auctioneer. To date, we’ve conducted online auctions of bonds, notes, tax certificates, and other financial and legal instruments for more than 6,800 government and financial entities, with a value exceeding $13 trillion. From Miami-Dade County to the State of New Mexico to the City of San Francisco, government entities from coast to coast rely on Grant Street to deliver technological solutions that truly work.
Offices: 339 Sixth Ave, Suite 1400, Pittsburgh, PA 15222, US
Secure government cloud solutions built to modernize tax collection, e-payment, and financial auction services.
Grant Street Group specializes in cloud-based government solutions for tax collection, e-payments, and auctions. Our applications handle the billing, collection, and distribution of taxes, payment processing, and online auctions of financial and legal instruments. Nearly two-thirds of all property taxes in Florida ($21 billion) are collected using TaxSys®, our fully hosted tax billing and collection solution. One-third of the state's online vehicle and vessel registration renewals are processed using RenewExpress®. PaymentExpress®, our secure e-payments service, processes over $20 billion in credit card and e-check transactions annually. Grant Street is also the world’s largest internet auctioneer. To date, we’ve conducted online auctions of bonds, notes, tax certificates, and other financial and legal instruments for more than 6,800 government and financial entities, with a value exceeding $13 trillion. From Miami-Dade County to the State of New Mexico to the City of San Francisco, government entities from coast to coast rely on Grant Street to deliver technological solutions that truly work.
Offices: 339 Sixth Ave, Suite 1400, Pittsburgh, PA 15222, US
