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Account Manager, Google Customer Solutions (English)
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Full-time
bachelor degree, postgraduate degree
Posted 9d ago
~40 hrs/week
Responsibilities
Engage and influence key customer stakeholders to translate marketing goals into actionable campaign strategies. Drive campaign performance and identify upsell opportunities to maximize customer value and achieve sales growth.
Requirements
Requires a bachelor's degree and at least 5 years of experience in sales, advertising, or account management. Candidates should possess strong communication skills and experience working with advertisers or agencies.
Full job description
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
5 years of experience in sales, business development, advertising, account management, marketing, or consulting.
Experience working with advertisers, agencies, or clients.
Ability to communicate fluently in English to engage with clients in the region.
Preferred qualifications:
Master’s degree in a business related field.
3 years of experience managing digital marketing and advertising campaigns and relationships with customers or agencies.
2 years of project management experience, working in a complex, matrixed organization.
1 year of leadership experience.
About the job:
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and the customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities:
Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and Key Performance Indicators, translating them into actionable campaign strategies.
Drive exceptional campaign results, quantify business impact, and demonstrate the value to customers, maintaining account hygiene.
Build and pitch data-driven solutions to maximize customer value through Google’s advertising solutions, handle objections, and ultimately achieve sales growth goals.
Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.
Monitor performance data to extract key insights, identifying and cultivating qualified upsell opportunities to drive future customer growth and build pipeline.
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
Check out our career opportunities at goo.gle/3DLEokh
Offices: 1600 Amphitheatre Parkway, Mountain View, CA 94043, US · 111 8th Ave, New York, NY 10011, US · Claude Debussylaan 34, Amsterdam, North Holland 1082 MD, NL · Avenida Brigadeiro Faria Lima, 3477, Sao Paulo, SP 04538-133, BR · 51 Breithaupt St, Kitchener, ON N2H 5G5, CA
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
Check out our career opportunities at goo.gle/3DLEokh
Offices: 1600 Amphitheatre Parkway, Mountain View, CA 94043, US · 111 8th Ave, New York, NY 10011, US · Claude Debussylaan 34, Amsterdam, North Holland 1082 MD, NL · Avenida Brigadeiro Faria Lima, 3477, Sao Paulo, SP 04538-133, BR · 51 Breithaupt St, Kitchener, ON N2H 5G5, CA