Petaling Jaya, Selangor, Malaysia · Hybrid
Gogoprint is Asia Pacific's leading online printing company, operating across Malaysia, Singapore, and Thailand. We're looking for a Senior Product Specialist to join our small, high-ownership Product team in KL. This is…
Skills: Ecommerce operations, Product lifecycle management, Data analysis, Excel, Google Sheets
Petaling Jaya, Selangor, Malaysia · Hybrid
Gogoprint is Asia Pacific's leading online printing company, operating across Malaysia, Singapore, and Thailand. We're looking for a Senior Product Specialist to join our small, high-ownership Product team in KL. This is…
Skills: E-commerce, Product operations, Business analytics, Marketplace management, Excel
Bangkok, Thailand · On-site
Gogoprint is South East Asia’s #1 online printing company. We are active in Thailand, Singapore and Malaysia, and are looking for dynamic and driven individuals to help grow the business! Our vision is to make printing e…
Skills: Adobe Illustrator, Adobe Photoshop, Adobe Acrobat, Artwork preparation, Graphic design
Bangkok, Thailand · On-site
About Gogoprint Gogoprint is South East Asia’s #1 online printing company. We are active in Thailand, Singapore and Malaysia, and are looking for dynamic and driven individuals to help grow the business! Our vision is to…
Skills: AI Content Production, Prompt Engineering, Video Generation, KOL Management, Influencer Outreach
Bangkok, Thailand · On-site
Manage and oversee the end-to-end pre-press process to ensure artwork is production-ready. Prepare, retouch, and optimize customer artwork files for printing. Review artwork and verify compliance with production specific…
Skills: Adobe Illustrator, Adobe Photoshop, PDF Editing, Prepress Workflow, Color Management
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You will own the end-to-end product lifecycle, including website operations, pricing configurations, and feature launches. Additionally, you will collaborate cross-functionally to optimize conversion rates and drive revenue growth.
Candidates must have 3–6 years of experience in ecommerce or product operations with strong analytical skills in Excel or SQL. You must be able to operate with high autonomy and possess a detail-oriented approach to managing live webshop operations.
Gogoprint is Asia Pacific's leading online printing company, operating across Malaysia, Singapore, and Thailand. We're looking for a Senior Product Specialist to join our small, high-ownership Product team in KL.
This is a hands-on, high-impact role. You'll own the end-to-end product lifecycle — launches, maintenance, pricing, and performance — and work cross-functionally with Tech, Marketing, and Supply Chain. You'll be the most knowledgeable person in the company about how our webshop works, and that knowledge will have a direct effect on revenue.
You'll work alongside one other team member and report to the interim Team Lead, who currently also oversees our Supply Chain team. This means you'll need to operate with a high degree of autonomy, strong judgment, and the ability to hold things together without constant oversight. There is a realistic path to Team Lead for the right person.
Product Operations & Website
Own day-to-day product and website operations: resolve issues, run functionality checks, manage configurations, and handle ad-hoc stakeholder requests.
Set up, maintain, and sunset products and categories on the ecommerce website — including price calculations, margin settings, and page configuration.
Keep the webshop current: pricing, lead times, product information, and promotional content.
Investigate pricing discrepancies and other website issues – identify root causes, and implement fixes.
Investigate and suggest ways to optimize conversion rate
Back up website pricing and lead-time configurations on a regular cadence.
Product Launches & Projects
Execute end-to-end product and feature launches, coordinating across design, marketing, and development.
Liaise with the design team to brief, track, and sign off on assets ahead of each launch.
Plan and execute promotional campaigns in collaboration with marketing.
Take ownership of assigned workstreams on larger team projects and deliver against milestones.
Analysis & Optimisation
Monitor and track the performance of active products, surfacing insights to guide priorities.
Research and evaluate new product opportunities based on revenue and margin potential – keep track of competitors and general market trends.
Collaborate with Sales and Customer Service to identify optimisations that improve conversion and revenue.
Contribute to OKR-aligned projects, with increasing ownership over time.
Team & Leadership (as you grow into the role)
Provide day-to-day guidance and task direction to the junior team member; help prioritise the team's workload in coordination with the TL.
Flag blockers, risks, and priorities proactively — this team runs lean, and things need to surface quickly.
Over time, take on broader ownership of team output and team management, with a view to stepping into a Team Lead role.
Must-haves
3–6 years of experience in e-commerce, product operations, business analytics, or marketplace management.
Strong analytical skills — advanced Excel / Google Sheets is required; SQL is a strong plus.
Proven ability to operate independently: you manage your own priorities, you don't wait to be told what to do next.
Detail-oriented and diligent — mistakes on a live webshop have real consequences, and you take that seriously.
Strong written and spoken English.
Good grasp of ecommerce fundamentals: how product pages, pricing logic, and conversion fit together.
Strong pluses
Experience informally leading or mentoring others — you don't need a formal TL title, but we want to see evidence of leadership instincts.
Practical experience with HTML.
Familiarity with online marketing concepts.
Experience in a fast-moving, cross-functional environment where you had to coordinate across teams without formal authority.
A high-ownership role with real impact on company revenue from day one.
A realistic path to Team Lead for the right person — we promote from within.
Hybrid work model (mix of WFH and office), centrally located near MRT Phileo Damansara.
A small, ambitious team with a direct line to senior management.
International mindset — close collaboration across KL, Bangkok, and Singapore.
Fun and casual working atmosphere with high expectations.
The one-stop printing shop for any business in Asia Pacific
Gogoprint is Asia Pacific's leading online printing and customization platform for businesses of all sizes. From business stationery and print marketing to large format printing and promotional items, Gogoprint caters to your business needs in Singapore, Thailand, Malaysia, and Indonesia. Traditionally, the printing industry has favoured the “big guys” - large corporations with big printing budgets. Printers had little interest in small or medium-sized companies, as their order amounts were too low. Gogoprint was conceived with the objective to fix this problem! On our website, we provide an easy way for customers of all sizes and with all levels of printing knowledge to order online. Our intelligent algorithms then aggregate the orders in the most cost-efficient manner, and subsequently place those bulk orders into the marketplace. Our customers love the convenience, low prices, and delivery speed. Our print partners get better use of their capacity and expand their customer audiences. This simple concept allowed Gogoprint to grow at rapid pace since its very humble beginning in November 2015, when we started to operate in Thailand. In a little over 2 years, the Gogoprint expanded to Malaysia, Singapore, and Indonesia.
Offices: Wannasorn Building, Room 801, 8th Floor, 35 Phayathai Road, Thung Phaya Thai, Ratchathewi, Bangkok, Bangkok 10400, TH · 21 Bukit Batok Crescent #15-75 WCEGA Tower, Singapore, Singapore 658065, SG · Suite 2.03, Level 2, Wisma E &C,, No.2 Lorong Dungun Kiri, Damansara Heights, Kuala Lumpur, Kuala Lumpur 50490, MY · Gd. Satrio Tower Lt. 6 Unit 1 Jl. Prof. Dr. Satrio Blok. C-4 KAV. RT.002 RW.005 Kuningan Timur, Setiabudi Jakarta Selatan, Jakarta, Jakarta 12940, ID
The one-stop printing shop for any business in Asia Pacific
Gogoprint is Asia Pacific's leading online printing and customization platform for businesses of all sizes. From business stationery and print marketing to large format printing and promotional items, Gogoprint caters to your business needs in Singapore, Thailand, Malaysia, and Indonesia. Traditionally, the printing industry has favoured the “big guys” - large corporations with big printing budgets. Printers had little interest in small or medium-sized companies, as their order amounts were too low. Gogoprint was conceived with the objective to fix this problem! On our website, we provide an easy way for customers of all sizes and with all levels of printing knowledge to order online. Our intelligent algorithms then aggregate the orders in the most cost-efficient manner, and subsequently place those bulk orders into the marketplace. Our customers love the convenience, low prices, and delivery speed. Our print partners get better use of their capacity and expand their customer audiences. This simple concept allowed Gogoprint to grow at rapid pace since its very humble beginning in November 2015, when we started to operate in Thailand. In a little over 2 years, the Gogoprint expanded to Malaysia, Singapore, and Indonesia.
Offices: Wannasorn Building, Room 801, 8th Floor, 35 Phayathai Road, Thung Phaya Thai, Ratchathewi, Bangkok, Bangkok 10400, TH · 21 Bukit Batok Crescent #15-75 WCEGA Tower, Singapore, Singapore 658065, SG · Suite 2.03, Level 2, Wisma E &C,, No.2 Lorong Dungun Kiri, Damansara Heights, Kuala Lumpur, Kuala Lumpur 50490, MY · Gd. Satrio Tower Lt. 6 Unit 1 Jl. Prof. Dr. Satrio Blok. C-4 KAV. RT.002 RW.005 Kuningan Timur, Setiabudi Jakarta Selatan, Jakarta, Jakarta 12940, ID
