Amsterdam, North Holland, Netherlands · On-site
We are launching - Join us and take charge of our Operations in Amsterdam We offer light electric vehicles that use our GoCimo Battery Swap Stations to get a charged battery in 10 seconds, instead of standing still while…
Skills: Field Management, Customer Onboarding, Technical Troubleshooting, Sales, Inventory Management
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Manage day-to-day operations in Amsterdam, including the maintenance of battery swap stations and vehicle preparation. Handle customer onboarding, sales campaigns, and technical support to ensure high service quality.
Requires experience in operations and field management, a valid driver's license, and proficiency in Dutch (C1) and English (B2). A startup mindset and basic technical handiness are essential for this independent role.
We offer light electric vehicles that use our GoCimo Battery Swap Stations to get a charged battery in 10 seconds, instead of standing still while charging the battery. In cooperation with Uber Eats we are now launching our service in Amsterdam.
Are you a hands-on person with grit and start-up mindset? Then apply and take ownership of GoCimo’s day-to-day operations in Amsterdam. You will be our first hire and be responsible for running our Amsterdam operation: handling our battery swap stations, onboarding and supporting customers, getting our vehicles ready for customers, and ensuring our service quality in the field.
This is not a desk-job — we are looking for someone who likes solving problems in real time, can operate independently, and is comfortable combining operations, customer success, and a dash of business development.
GoCimo is a start-up, we’re a small but mighty team, and we’re looking forward to welcoming our next colleague to join and grow with us!
Monitor and inspect charging stations to ensure they are safe, functional, and well-maintained.
Perform basic troubleshooting on stations and mopeds (resetting systems, cable checks, connectivity issues).
Act as the first response when operational issues arise in the city.
Be part of managing our ad campaigns and changing the ads on our Ad-boxes.
Be part of sales campaigns and events, often in collaboration with Uber Eats.
Identify and approach potential fleet customers and partners.
Manage incoming inquiries from customers (email, WhatsApp, phone).
Guide new customers through the registration and onboarding process.
Schedule and conduct handovers of vehicles.
Build long-term relationships with customers and ensure high user satisfaction.
Manage customer subscriptions.
Oversee quarterly delivery, assembly, and handover of mopeds.
Perform light technical tasks on mopeds and swap stations such as assembling front wheels, mounting delivery boxes, or performing simple adjustments.
Report station health via internal tools and follow up on technical escalations.
Coordinate with our vehicle service partner, monitor and order spare parts.
Keep onboarding, invoicing, and contract documentation organised.
Manage local inventory (mopeds, delivery boxes. spare parts).
Support reporting on fleet performance and courier activity with Uber Eats and other partners
Be the face of GoCimo in Amsterdam.
Build trust with customers, partners and subcontractors.
Experience in operations and field management is required.
Experience from sales is a plus.
Experience from doing electrician work is a plus (certified electrician).
A driver's license is a requirement.
You’re hands-on and proactive – enjoy solving problems quickly.
You’re a strong communicator and comfortable speaking with customers and partners.
C1- advanced Dutch.
B2 - upper Intermediate in English.
You have a basic technical understanding and are curious, practical and handy.
You’re organised and structured — able to manage onboarding and admin.
You’re a self-starter and comfortable that your colleagues are located in other European cities and that a lot of communication takes place via digital meetings, voice and messaging.
To thrive in the job, you should have a startup mindset –be flexible, resourceful, independent, and get things done.
GoCimo is driving sustainable city mobility forward.
We make the last mile green with light and electric vehicles using #batteryswap
Offices: Stockholm, SE
View all jobs at GoCimoGoCimo is driving sustainable city mobility forward.
We make the last mile green with light and electric vehicles using #batteryswap
Offices: Stockholm, SE
View all jobs at GoCimo