Hamilton, Ontario, Canada · On-site
$21/hr
Pay: From $21.30 per hour. This is a backfill for an existing vacancy within the team. Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We a…
Skills: Customer Service, Sales, Product Sourcing, Order Entry, Cash Handling
Cambridge, Ontario, Canada · On-site
Pay: From $21.30 per hour. This is a backfill for an existing vacancy within the team. Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We a…
Skills: Material Handling, Communication Skills, Cable Cutting, Computer Literacy, Picking And Packing
Burlington, Ontario, Canada · On-site
Gerrie Electric is one of the largest independent electrical distributors with twenty-four key locations in Ontario and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlingto…
Skills: Financial Planning, Budgeting, Forecasting, Performance Management, KPI Establishment
Mississauga, Ontario, Canada · On-site
Gerrie Electric is one of the largest independent electrical distributors with twenty-four key locations in Ontario and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlingto…
Skills: Technical Support, System Configuration, PLC, Drives, Operator Interfaces
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Responsible for greeting customers, processing orders efficiently, and providing technical assistance regarding electrical product availability and pricing. The role also includes managing cash sales, stocking shelves, and collaborating with other departments to maintain service quality.
Requires a High School Diploma and essential math skills for measurement conversions and pricing. Previous customer service experience and knowledge of the electrical or industrial distribution field are considered assets.
Pay: From $21.30 per hour.
This is a backfill for an existing vacancy within the team.
Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and well-respected company in the industry.
Culture
Our core purpose is Customer First – Employee Driven. We strive for an inspiring culture and integrity in all that we do.
Our success is powered by our people. We invest in the training & development of our employees and encourage career growth across all areas. We celebrate success and show recognition for a job well done.
We believe a more diverse and inclusive environment brings strength to our organization, helps our customers to succeed and creates a significant competitive edge.
What you will be doing
The Counter Sales position is responsible for greeting customers and receiving and generating their orders efficiently and effectively. To, always, provide courteous, prompt, and efficient service to customers and give them the upmost of assistance with regards to product availability, pricing and sourcing of material. To display an ongoing commitment to understand, promote and believe in the Gerrie commitment of being a service quality organization and to strive to maintain and continue to seek ways to improve the overall service quality.
CUSTOMER SERVICE/ SALES
Maintain friendly service and a positive company image.
Service customer needs promptly and efficiently, addressing customer questions or concerns.
Handle customer returns/defectives.
Handle customer orders.
Provide assistance/backup in shipping and receiving when required.
Promoting products, contributing to branch sales.
Direct sales services of the general public.
Provide pricing and availability.
Enter customer orders into the business system as per Gerrie procedures.
PRODUCT KNOWLEDGE
Maintaining current knowledge of electrical industry/products.
Develop knowledge about substitutes.
Be able to source products and provide technical information.
Continue to develop your skill set as it related to the Gerrie Organization, the Electrical Industry, and the field of Sales.
TEAMWORK AND COLLABORATION
Work with other departments as required, conveying a professional corporate image that represents the values of Gerrie Electric.
GENERAL
Responsible for preparation and balancing of cash sales.
Ensure all shelves are stocked and material is put away in a timely fashion.
Ensure float is counter and all transactions are accurate and balanced.
Ensure timely completion of any/all special tasks as assigned by management.
Select and pack orders.
When required, perform wire cuts as per Gerrie documented procedure.
QUALITY
Accuracy of transactions/orders.
Ensure understanding of and adhere to ISO policies and procedures.
PERSONAL DEVELOPMENT
Participate in conferences, seminars, and other educational opportunities; reading
professional publications; maintain and participate in professional networks to enhance your knowledge and skills.
Participates on committees and special projects as requested.
What you bring to the table
High School Diploma.
Some experience/knowledge in the electrical /industrial distribution field is an asset.
Previous customer service experience.
Math skills are essential (measurement conversions, pricing, etc.).
Multi-tasking in a fast-paced environment.
Excellent communication skills.
Organizational skills.
Don’t have all these qualifications? Feel free to send in your resume, we can train you on what you need to know or there might be another role that fits better.
We believe in taking care of our people
Major medical + dental coverage for yourself and your dependents (flex plan options available)
Employee Assistance Program
Global travel coverage
Pension plan with contribution matching
Training, development and career growth opportunities
Tuition re-imbursement program
Promote from within culture
A diverse and inclusive workplace
Caring and nurturing environment
Words that our employees use to describe us
Inclusive, team-oriented, motivating, happy, forward thinking, innovative, successful!
*Flexible interview options are available!
Gerrie is a Canadian, family owned company founded by Ken Gerrie in 1957. Built on the tradition of service, Gerrie has since become one of the largest independent electrical distributors in Canada. Today, the Electrical Supply division is still the cornerstone of our business adding Lighting Solutions, Automation, Project Services, Supply Chain Services, Data Comm Solutions and our newest Process Group to address the growing demands and evolving requirements of the industry. Gerrie is is proud to be a Platinum Standard winner of Canada's Best Managed Companies! Gerrie is also certified by WBE Canada as a majority women-owned company (Women Business Enterprise).
Offices: 4104 South Service Road, Burlington, ON L7L 4X5, CA
Gerrie is a Canadian, family owned company founded by Ken Gerrie in 1957. Built on the tradition of service, Gerrie has since become one of the largest independent electrical distributors in Canada. Today, the Electrical Supply division is still the cornerstone of our business adding Lighting Solutions, Automation, Project Services, Supply Chain Services, Data Comm Solutions and our newest Process Group to address the growing demands and evolving requirements of the industry. Gerrie is is proud to be a Platinum Standard winner of Canada's Best Managed Companies! Gerrie is also certified by WBE Canada as a majority women-owned company (Women Business Enterprise).
Offices: 4104 South Service Road, Burlington, ON L7L 4X5, CA
