Analyst CX Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver …
Skills: Data Analysis, Reporting, KPI Development, Dashboard Creation, Problem Solving
Philadelphia, Pennsylvania, United States · On-site
Mid level
Account Representative – Customs Brokerage The Account Representative - Customs Brokerage is responsible for coordinating and executing shipments to ensure adequate service levels of clients are met. This position …
Skills: Customs Brokerage, HTS Classification, Cargowise, Regulatory Compliance, Customer Service
Assistant Warehouse Operations Manager - Final Mile
Dunwoody, Georgia, United States · On-site
Mid level
Assistant Operations Manager Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Bett…
Skills: Distribution Coordination, Warehousing, Cross Dock Operations, P&L Management, Personnel Supervision
INVENTORY CONTROL SPECIALIST Shift/Schedule Friday- Sunday 5:00pm- 5:30am Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com! GEODIS specializes in unlocking business value in a complex world, …
Skills: Inventory Cycle Counting, Physical Inventory, Root Cause Analysis, Forklift Operation, Microsoft Outlook
WAREHOUSE OPERATOR Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com! GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a glo…
Skills: Forklift Operation, Order Picking, Inventory Management, Shipping and Receiving, Warehouse Equipment Operation
Kastrup, Capital Region of Denmark, Denmark · Hybrid
Entry level
Er du parat til at udforske en verden af muligheder, der lover en spændende udvikling i din viden allerede fra dag ét? I GEODIS er vi kendetegnede ved en høj grad af innovation, dynamik og teamspirit. I vores daglige arb…
Bilingual Human Resource Generalist (Mid-Shift) The Human Resource Generalist (Bilingual) is responsible for administering programs related to all phases of human resources activity. Who We Are: GEODIS specializes in unl…
Skills: Employee Relations, New Employee Orientation, Recruiting, Government Reporting, HR Policy Administration
Assistant Warehouse Operations Manager- Final Mile
Edison, New Jersey, United States · On-site
$60k–$75k/yr
Mid level
Assistant Operations Manager Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Bett…
Supervisor Freight Payment Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better…
Skills: Freight Payment, Carrier Invoice Processing, Team Supervision, Root Cause Analysis, KPI Reporting
Elk Grove Village, Illinois, United States · On-site
Mid level
Account Representative - Air Import Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power…
Town of Hempstead, New York, United States · On-site
$39k–$75k/yr
Mid level
Account Representative - Customs Brokerage Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), w…
WAREHOUSE OPERATIONS TEAM LEAD-FINAL MILE GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Bet…
Skills: Team Leadership, Warehouse Operations, Inventory Management, Forklift Operation, Microsoft Excel
WAREHOUSE OPERATOR II Work Schedule 8am-4:30pm; Monday - Friday Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com! GEODIS specializes in unlocking business value in a complex world, ensuring s…
Skills: Warehouse operations, Forklift operation, Pallet jack operation, Clamp truck operation, Order picking
Piscataway Township, New Jersey, United States · On-site
Entry level
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Skills: Logistics, Dispatching, Inventory Management, Customer Service, Communication
Allen Township, Pennsylvania, United States · On-site
Senior
Text DELIVER to 88300 to apply or explore more opportunities at www.workatGEODIS.com! Deliver Your Potential with GEODIS At GEODIS, we don't just move products. We keep businesses running, communities connected, and the …
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CUSTOMER OPERATIONS REPRESENTATIVE Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com! GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods wor…
Senior IT Analyst - Security The Senior IT Analyst - Security is a key member of the Information Security team, responsible for maintaining and advancing the organization's compliance posture across a broad portfolio of …
WAREHOUSE CYCLE COUNTER Shifts/Schedules Schedule Details Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com! GEODIS specializes in unlocking business value in a complex world, ensuring seamles…
Skills: Inventory Cycle Counting, Physical Inventory, Forklift Operation, Cherry Picker Operation, Microsoft Outlook
IT Analyst - Qual II The IT Analyst II is responsible for providing systems analysis and support, or installing, configuring, and maintaining technologies or systems. Who We Are: GEODIS specializes in unlocking business …
Skills: Systems Analysis, System Configuration, Business Requirements Gathering, Application Deployment, Data Interpretation
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Full-time
Early Wage Access, Telemedical Access, Health Insurance, Dental Insurance, Vision Insurance, 401k Match
Posted 26d ago
~40 hrs/week
Responsibilities
The Analyst CX transforms complex data into actionable insights and dashboards to track performance and identify improvement opportunities. They partner with cross-functional teams to support account health reviews and operational decision-making.
Requirements
Requires a minimum of 2 years of experience in analytics, supply chain, or finance, with proficiency in Microsoft Office. Experience with Power BI, SQL, and third-party logistics is preferred.
Full job description
Analyst CX
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Our hybrid work schedule requires team members to be in the office four days per week, with the flexibility to work remotely one day each week.
Position Summary:
The Analyst CX helps account managers, operational leaders, and customers turn data into meaningful insights. Responsible for collecting, organizing, and analyzing information from multiple sources to trackperformance, identify trends, and uncover improvement opportunities. Supports account health reviews, business reviews, dashboards, reporting, and network modeling while partnering across account management, operations, finance, engineering, solutions, and transportation to strengthen customer performance and decision-making.
Your role on the team:
Translates complex data into clear dashboards, executive summaries, presentations, and business insights.
Develops, maintains, and distributes KPI and performance dashboards for customer accounts, operations, and leadership.
Collects, validates, and organizes data from multiple systems to ensure accurate and consistent reporting.
Monitors operational and customer KPIs to identify trends, service gaps, risks, and improvement opportunities.
Partners with account management and operations to define KPIs, targets, thresholds, and reporting requirements.
Creates recurring weekly, monthly, and quarterly reporting for customer and internal business reviews.
Investigates performance variances and summarizes key drivers, root causes, and recommended actions
Supports customer health scorecards using operational, financial, service, and relationship metrics.
Collaborates with operations, finance, engineering, solutions, transportation, and account management to validate findings and support decision-making.
Other Duties
As required and assigned
Supports GEODIS’ programs for Safety, Health, Environment, Quality, Ethics, Compliance, CSR and Sustainability
What you need:
Minimum 2 years of related experience in analytics, supply chain, logistics, operations, finance, or reporting; or an equivalent combination of education and experience.
Experience with data analysis, reporting, problem-solving, and presentation development.
Experience managing multiple assignments and meeting deadlines.
Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook.
Experience with Power BI and SQL, or similar tools preferred.
Supply-chain, warehousing, transportation, or third-party logistics experience preferred
What you gain from joining our team:
Access wages early with the Rain financial wellness app.
Free telemedical access to doctors and therapists through FirstStop Health available first day of employment!
Health, dental, and vision insurance after 30 days of employment
401k match
Paid maternity and paternity leave
Access to career development, employee resource groups, and mentorship programs
Employee discounts
Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
Free financial wellness programs
Daycare discount program
Opportunities to volunteer and give back to your community
+ more!
Join our Team!
Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Founded
1904
Headquarters
LEVALLOIS-PERRET, France
LinkedIn followers
810,402
GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in four lines of business: Global Freight Forwarding, Global Contract Logistics, Distribution & Express Transport, and European Road Network. The Group operates a global network spanning nearly 170 countries and 48,000 employees. In 2025, GEODIS generated €10.6 billion in revenue. GEODIS is a company owned by Group SNCF.
Offices: Espace Seine, 26 quai Charles Pasqua, LEVALLOIS-PERRET, France 92300, FR · Cap West, 7-9 allées de l'Europe, Clichy, 92110, FR
European DistributionAir and Sea TransportLogisticsand Reverse LogisticsAir TransportationWarehousingFreight ServiceWater TransportationLogisticsTransportation
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Founded
1904
Headquarters
LEVALLOIS-PERRET, France
LinkedIn followers
810,402
GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in four lines of business: Global Freight Forwarding, Global Contract Logistics, Distribution & Express Transport, and European Road Network. The Group operates a global network spanning nearly 170 countries and 48,000 employees. In 2025, GEODIS generated €10.6 billion in revenue. GEODIS is a company owned by Group SNCF.
Offices: Espace Seine, 26 quai Charles Pasqua, LEVALLOIS-PERRET, France 92300, FR · Cap West, 7-9 allées de l'Europe, Clichy, 92110, FR
European DistributionAir and Sea TransportLogisticsand Reverse LogisticsAir TransportationWarehousingFreight ServiceWater TransportationLogisticsTransportation