London, England, United Kingdom · Hybrid
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Enterprise SaaS sales, Cloud solutions, MEDDPICC, Sales strategy, Prospecting
Paris, Ile-de-France, France · Hybrid
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Enterprise software sales, SaaS sales, New business acquisition, Account-based sales, Complex deal cycles
Paris, Ile-de-France, France · On-site
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Customer Success Management, Professional Services, Business Development, Project Management, Sales Strategy
Tokyo, Japan · Hybrid
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Partner sales, Alliance management, Business development, SaaS, Cloud technology
Sweden · Remote OK
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Solution Architecture, AI Solutions, Customer Experience, Genesys Cloud, Cloud Architecture
Johannesburg, Gauteng, South Africa · Remote OK
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Enterprise sales, SaaS sales, Strategic account planning, C-suite relationship management, Business development
Budapest, Central Hungary, Hungary · Remote OK
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Typescript, Java, Backend development, Distributed systems, Cloud native
Budapest, Central Hungary, Hungary · Remote OK
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Workday, HRIS, Time Tracking, Absence Management, System Configuration
Budapest, Central Hungary, Hungary · Hybrid
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: C, Java, Linux, Networking, TCP/IP
Blackrock, Dublin, Ireland · Hybrid
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Java, AWS, Distributed Systems, RESTful API Design, gRPC
Kazipet, Telangana, India · Remote OK
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Data annotation, Linguistics, Natural language processing, Conversational AI, Data analysis
Dubai, Dubai, United Arab Emirates · Hybrid
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Solution architecture, AI solutions, Genesys Cloud, CCaaS, CPaaS
Zurich, Zurich, Switzerland · Hybrid
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Solution architecture, AI solutions, Genesys Cloud, CCaaS, CPaaS
New York, New York, United States · Remote OK
$157k–$276k/yr
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Enterprise SaaS, Cloud sales, AI sales, Healthcare industry expertise, Sales leadership
Johannesburg, Gauteng, South Africa · Hybrid
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Solution architecture, AI solutions, Genesys Cloud, Technical leadership, Cloud architecture
Menlo Park, California, United States · Hybrid
$31/hr–$54/hr
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Technical support, Hardware troubleshooting, Software configuration, Network connectivity, ServiceDesk management
Washington, District of Columbia, United States · Remote OK
$84k–$148k/yr
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: B2B SaaS sales, Pipeline generation, Prospecting, Salesloft, 6sense
Manila, Metro Manila, Philippines · Hybrid
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Accounts Payable, Expense Management, Leadership, Process Improvement, Automation
Indianapolis, Indiana, United States · Remote OK
$109k–$192k/yr
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Program management, Revenue operations, Sales operations, GTM planning, Capacity planning
Santiago, Santiago Metropolitan Region, Chile · Hybrid
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Pre-sales, Solutions consulting, Solution architecture, CX strategy, CCaaS
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will own the full sales cycle for enterprise accounts, from prospecting to closing, while championing AI-powered cloud solutions. You will also collaborate with internal teams to align customer challenges with Genesys' orchestration capabilities to drive measurable business outcomes.
Candidates must have over 7 years of experience managing and closing complex enterprise SaaS or cloud sales cycles. Proficiency in the MEDDPICC methodology and a proven track record of consistent overachievement are required.
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
Unlock the Future of Customer Experience with AI: Join Genesys as an Enterprise Account Executive (UK)
Do you want to be part of a global, market-shaping company that is transforming how organisations engage with their customers through AI, digital innovation, and experience orchestration?
Do you thrive in complex sales environments, love winning new logos with cutting-edge technology?
Are you energised by sales strategies for a changing market, continuous learning, and being part of a high-performing, collaborative team supported by experienced leadership and an expert Sales Coach?
If so we'd love to meet you.
At Genesys, we empower organisations to create personalised, predictive, AI-driven experiences—at scale. As a result, we are widely recognised as the leader in the customer experience (CX) and contact centre space.
We’re building a diverse and inclusive sales organisation where people can grow, thrive, and make their mark. We are looking for exceptional Enterprise Sales Professionals who are passionate about helping customers unlock the value of AI, cloud, and experience orchestration.
Bring your ambition, curiosity, energy and drive, and together we’ll redefine what exceptional experience looks like.
Role Overview
As an Enterprise Account Executive, you will be a key driver of growth, helping UK enterprise organisations modernise their customer and employee experiences using Genesys’ AI-powered cloud solutions.
You will own the full sales cycle—from prospecting to close—championing our innovative AI capabilities, including predictive AI, conversational AI, and our industry-leading Experience Orchestration platform.
You’ll be working in a collaborative coaching environment, with a supportive and experienced leadership team, with ongoing professional development.
Key Responsibilities
🚀 Accelerate Pipeline & Growth
🤝 Engage & Inspire Clients
🏆 Execute the Genesys Way of Selling
💡 Become a Trusted Advisor
🤜🤛 Win Together
Minimum Requirements
Working at Genesys
Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.
What Happens After You Apply
After you apply, here's what you can typically expect:
Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.
Stay Connected
Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.
Get notified about relevant opportunities.
Employee Referral
If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.
About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Orchestrating AI-powered experiences in more than 100 countries while building what’s next in AI.
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems and data across the enterprise to driver customer loyalty, business growth and operational efficiency. We’re building AI where it matters, empowering employees to shape the future of customer experience through meaningful, real-world innovation. To learn more, visit www.genesys.com.
Offices: 1302 El Camino Real, Menlo Park, CA 94025, US · 7601 Interactive Way, Indianapolis, Indiana 46278, US · 4307 Emperor Blvd, Suite 300, Durham, North Carolina 27703, US · Plot No.40, 4th Floor, SP Infocity East Wing Block, 1, MGR Main Rd, Chennai, Tamil Nadu 600096, IN · 60 General Aguinaldo Ave, Cubao, Quezon City, Manila 1109, PH
Orchestrating AI-powered experiences in more than 100 countries while building what’s next in AI.
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems and data across the enterprise to driver customer loyalty, business growth and operational efficiency. We’re building AI where it matters, empowering employees to shape the future of customer experience through meaningful, real-world innovation. To learn more, visit www.genesys.com.
Offices: 1302 El Camino Real, Menlo Park, CA 94025, US · 7601 Interactive Way, Indianapolis, Indiana 46278, US · 4307 Emperor Blvd, Suite 300, Durham, North Carolina 27703, US · Plot No.40, 4th Floor, SP Infocity East Wing Block, 1, MGR Main Rd, Chennai, Tamil Nadu 600096, IN · 60 General Aguinaldo Ave, Cubao, Quezon City, Manila 1109, PH
