San Francisco, California, United States · On-site
Overview The Galleria Park Hotel has begun a search for a Guest Services Host. The ideal candidate is able to work a variety of shifts (7:00am- 3:00pm, 3:00 pm- 11:00pm and other mid shifts) and weekends. You will be an …
Skills: Guest Services, Customer Service, Communication, Multi-tasking, Conflict Resolution
San Francisco, California, United States · On-site
Overview You are part of the team that is empowered to provide exceptional cleaning service in our guest rooms, corridors, and public areas. You will work closely with others who, like you, are fully committed to ensurin…
Skills: Cleaning, Sanitation, Attention To Detail, Communication, Multi-tasking
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The Guest Services Host is responsible for warmly greeting guests and managing the check-in and check-out processes. They promote hotel amenities and collaborate with staff to ensure all guest needs are met efficiently.
Candidates must be flexible with their work schedule, including weekends and various shifts. Previous experience in providing travel or vacation services and strong communication skills are required.
The Galleria Park Hotel has begun a search for a Guest Services Host. The ideal candidate is able to work a variety of shifts (7:00am- 3:00pm, 3:00 pm- 11:00pm and other mid shifts) and weekends.
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.
Hourly Rate: $30.00
Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.
Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
Galleria Park Hotel is the perfect home base for foodies, techies, world travelers, and corporate warriors. Situated at the edge of FiDi, guests can stroll to great eateries, shops, and attractions or take advantage of the world-class public transportation and get to know the City by the Bay. We’re just one block from a BART Station and there’s never a shortage of trolleys, taxis or rideshares around downtown.
Offices: 191 Sutter St, San Francisco, CA 94104, US
View all jobs at Galleria Park HotelGalleria Park Hotel is the perfect home base for foodies, techies, world travelers, and corporate warriors. Situated at the edge of FiDi, guests can stroll to great eateries, shops, and attractions or take advantage of the world-class public transportation and get to know the City by the Bay. We’re just one block from a BART Station and there’s never a shortage of trolleys, taxis or rideshares around downtown.
Offices: 191 Sutter St, San Francisco, CA 94104, US
View all jobs at Galleria Park Hotel