Green Bay, Wisconsin, United States · On-site
JOB DESCRIPTION: Success Advocate Overnight Midnight-8am Reports To: Associate Director of Success Employment Status: Full Time (32 Hours) Employee Classification: Hourly POSITION SUMMARY: Freedom House Ministries is ope…
Skills: Hospitality, Trauma Informed Care, Food Safety, Microsoft 365, Time Management
Green Bay, Wisconsin, United States • On-site
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Manage daily shelter operations including meal service, housekeeping, and maintaining a safe environment for families. Provide supportive listening and professional role modeling to help residents transition out of crisis mode.
Requires a high school diploma or equivalent and proficiency in Microsoft Office tools. Candidates must be able to work overnight shifts, lift 50 pounds, and maintain professional boundaries in a stressful environment.
JOB DESCRIPTION: Success Advocate Overnight Midnight-8am
Reports To: Associate Director of Success
Employment Status: Full Time (32 Hours)
Employee Classification: Hourly
POSITION SUMMARY:
Freedom House Ministries is open 24 hours every day of the year providing shelter for families experiencing homelessness. Through meeting basic needs and providing comprehensive programming, our mission is to walk alongside families as they work to become self-sufficient.
Success Advocates manage daily tasks to keep the shelter running smoothly, including serving meals, housekeeping, and hospitality tasks. Hospitality is important to us - we want families to feel welcome and come out of "crisis mode" to be able to make decisions about the future of their families. Success Advocates play a vital role in helping families feel welcome by listening with empathy and serving as supportive, professional role models.
DUTIES & RESPONSIBILITIES:
•Maintain a safe, supportive environment within the facility.
•Monitor facility to support the safety of clients and facility.
•Ensure residents are following guidelines.
•Responsible for setting out a light continental breakfast for residents in accordance with menus and plans prepared by a prior shift, following all food safety guidelines and regulations.
•Maintain a home-like atmosphere through tasks like cleaning and organization.
•Encourage completion of chores by residents.
•Perform general administrative duties to include answering phones, making copies, and faxing.
•Turnover and clean resident rooms, as needed (following a family moving out) and prepare the room for new families.
•Provide supportive listening and maintain professional boundaries with residents, as needed.
•Build relationships with helpful community members by guiding and assisting them as they donate items or volunteer their time.
•Engage in opportunities to grow as a professional by attending workshops and training provided.
•Employ a Trauma Informed service philosophy when developing interaction opportunities for clients, volunteers, and service providers.
QUALIFICATIONS:
•Minimum of high school diploma or equivalent, relevant work experience may be substituted for some college work.
•Strong computer skills (Word, Excel, Microsoft 365) and ability to learn the latest programs.
•Ability to maintain clear personal and professional boundaries.
•Strong organizational and time-management skills.
•Ability to work weekends, nights and holidays.
•Ability to work effectively in a constantly changing and sometimes stressful environment, while maintaining a positive and solution-oriented approach.
•Team oriented, flexible and willing to help in other areas as needed.
•Cooperative, friendly, and helpful attitude with residents and other staff members.
•Exhibit effective critical thinking skills.
PHYSICAL REQUIREMENTS:
•Ability to walk for your entire shift (3 to 8 hours per day) with intermittent occasional standing, bending, squatting, or climbing.
•Ability to remain alert and on duty throughout shifts.
•Ability to lift over 50 pounds when necessary.
NOTICE:
This job description is provided as a general summary of common duties performed by individuals assigned this job title. It is not all-inclusive, nor is it intended to create a contract, written or implied, between employees and Freedom House Ministries, nor does it in any way alter the employment-at-will relationship that exists between employees and Freedom House Ministries.
Freedom House Ministries is an equal employment opportunity employer, does not discriminate and is open to all qualified candidates, regardless of race, color, gender, sexual orientation, religion or national origin. We also willingly comply with laws that govern age discrimination, equal pay and sexual harassment.
Freedom House is a homeless shelter located in Green Bay that serves homeless families with children.
Since its humble beginnings in 1992, Freedom House - Green Bay has been dedicated to the advancement of family life for Brown County’s homeless families with children in fulfillment of Matthew 25:32-46. In 2003, Freedom House relocated to its current east side facility increasing its capacity from 4 families to 12 families. Freedom House meets the full challenge faced by homeless families with children, by creating a holistic and tailor-made plan to address the needs of each family. Our comprehensive curriculum, mechanism of accountability, education and compassionate intervention is designed to rebuild families and break the cycle of poverty. Of the nearly 1,300 families and 2,500 children we have served, 92 percent have successfully continued their journey towards self-sufficiency and achieving independence. At the East Side campus located at 2997 St. Anthony Drive, Green Bay, Wisconsin, our 8-12 week program provides shelter, food, clothing and medical assistance while families participate in our T.H.R.I.V.E. classes which include mandatory budgeting and parenting classes, resume creation and development of the soft skills needed to produce vibrant, connected community citizens. All of our adults are expected to pursue employment, permanent housing, education and other enrichment opportunities during their stay under the guidance of a team of trained staff and volunteers. The recent addition of the West Side campus at 840 N. Taylor Street, Green Bay, Wisconsin (known as “The Bridge”) provides transitional housing for Freedom House families facing significant barriers to securing permanent housing, child care and outreach capabilities to the growing number of families on our waiting list as well as those families who are struggling and may be at risk of homelessness. Our goal is to continue to work collaboratively with community stakeholders for the prevention, reduction and eventual elimination of homelessness in Brown County.
Offices: 2997 St Anthony Drive, Green Bay, WI 54311, US · 840 N. Taylor Street, Green Bay, WI 54303, US
Freedom House is a homeless shelter located in Green Bay that serves homeless families with children.
Since its humble beginnings in 1992, Freedom House - Green Bay has been dedicated to the advancement of family life for Brown County’s homeless families with children in fulfillment of Matthew 25:32-46. In 2003, Freedom House relocated to its current east side facility increasing its capacity from 4 families to 12 families. Freedom House meets the full challenge faced by homeless families with children, by creating a holistic and tailor-made plan to address the needs of each family. Our comprehensive curriculum, mechanism of accountability, education and compassionate intervention is designed to rebuild families and break the cycle of poverty. Of the nearly 1,300 families and 2,500 children we have served, 92 percent have successfully continued their journey towards self-sufficiency and achieving independence. At the East Side campus located at 2997 St. Anthony Drive, Green Bay, Wisconsin, our 8-12 week program provides shelter, food, clothing and medical assistance while families participate in our T.H.R.I.V.E. classes which include mandatory budgeting and parenting classes, resume creation and development of the soft skills needed to produce vibrant, connected community citizens. All of our adults are expected to pursue employment, permanent housing, education and other enrichment opportunities during their stay under the guidance of a team of trained staff and volunteers. The recent addition of the West Side campus at 840 N. Taylor Street, Green Bay, Wisconsin (known as “The Bridge”) provides transitional housing for Freedom House families facing significant barriers to securing permanent housing, child care and outreach capabilities to the growing number of families on our waiting list as well as those families who are struggling and may be at risk of homelessness. Our goal is to continue to work collaboratively with community stakeholders for the prevention, reduction and eventual elimination of homelessness in Brown County.
Offices: 2997 St Anthony Drive, Green Bay, WI 54311, US · 840 N. Taylor Street, Green Bay, WI 54303, US
