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Full-time
high school
Medical Insurance, Vision Insurance, Dental Insurance, Life Insurance, Disability Insurance, 401K Employer Matching Plan
Posted 47d ago
~40 hrs/week
Responsibilities
Manage the end-to-end rental car process, including completing contracts, verifying credit, and handling payments. Coordinate vehicle availability and perform daily inventory inspections of the rental fleet.
Requirements
Requires a high school diploma or GED, or equivalent experience. A valid driver's license and an acceptable motor vehicle record are mandatory.
Full job description
Job DetailsJob Location: Fowler Toyota Norman - Norman, OK 73072Position Type: Full TimeJob Category: AutomotiveAutomotive Rental Car Associate - Fowler Toyota Norman
If you can make customers feel welcome and confident that their needs are being met, then Fowler Toyota Norman may be your next career home. We need an expert in customer service who is highly organized and can execute our rental car process.
Job Responsibilities
Completes rental contract, explains rental policies and procedures, verifies credit, and obtains customer signature and deposit. Calls storage or service area to determine automobile availability and requests delivery. Works with other rental agencies to secure a vehicle for customers when necessary. Coordinates customer pick up or drop off, if necessary. Collects rental fees by handling credit card, check, and cash transactions. Coordinates direct billing with insurance companies. Reconciles cash or credit card slips with rental agreements and sends them on to management. Performs daily cash drawer settlement to maintain daily drawer balance. Performs daily inventory inspection of all rental units in fleet. Must be familiar with Client Relationship Management (CRM) software Work and clean schedules
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Requirements
Valid Driver's License and MVR acceptable to our Insurance Carrier
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl. The employee is occasionally required to stand and climb or balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and peripheral vision.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Compensation
Compensation is based on experience and is highly competitive in the marketplace
What We Offer
Perks & Benefits
Fowler offers medical, vision, dental life & disability insurances. Fowler has a 401K employer matching plan, Paid Time Off, Volunteer Paid Time Off, Paid Holidays, and Parental Leave & Bereavement Leave. Fowler also offers its employees access to an employee assistance program. Fowler offers job specific education to include student sponsorships, internships, manufacturer and dealership training with Graduate & Tool Incentive programs. Fowler also offers the Mamava Lactation Pods for customers and personnel.
The Fowler Standard – This is what drives us. being friendly, helpful, honest and fair
The mission of Fowler is to grow our business by earning the respect, trust and loyalty of our customers through our employees.
Fowler’s vision is to be the dealer of choice in the communities we serve. We will do this by providing exceptional products, services, and superior customer service.
Our dedication to the development and advancement of our people, technology and systems will help us get there together.
Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate employees on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
The Fowler organization comprises a corporate office, auto detail and accessory shop, and nine automobile dealerships across Oklahoma and Colorado. With almost 700 employees operating franchises for Toyota, Honda, Volkswagen, Ford, Chevrolet, Chrysler, Dodge, Jeep, and Ram, Fowler's success can be traced back to 1973 when purchasing the first auto dealership in downtown Norman, Oklahoma. Still, the legacy of Fowler began years before that with a boy named Billy.
Born in Waxahachie, Texas, on February 22, 1931, Billy was one of three children born to Willie and Loraine Fowler. Growing up, Billy learned his work ethic young. At age ten, he worked beside his father in the cotton fields before his family moved to Corsicana, Texas, in 1942, after the invasion of Pearl Harbor. At age eleven, he secured a job at a local supermarket working from 4-8 pm after school and 7-10a on Saturdays. Billy had this job through high school, and it promised him a bright future. However, what Billy's employers saw in him would prove to be the very drive and determination that would keep pushing him forward to pursue more ambitious dreams.
In 1957, Billy entered the car business as a salesperson in Dallas, Texas. Before long, he set his sights on owning his first dealership. His enthusiasm for a ripe and growing industry helped to establish Billy in the marketplace, and, in 1965, he moved his family to Oklahoma to take a sales management position. In 1973, Billy's dreams began taking shape. After securing a loan from his banker brother-in-law, and positioning himself as a Toyota Automobile Dealer, Billy purchased a Toyota dealership in downtown Norman. He operated the Toyota franchise in 4 locations before building its current site on Interstate 35 in July of 1981.
Over the years, Billy developed several business enterprises, which kept him very busy. As an active member and humanitarian, Billy had served on several boards and held many leadership roles in the community.
Offices: 2721 36th Avenue, Norman, Oklahoma 73072, US · 55 W I 240 Service Rd, Oklahoma City, Oklahoma 73139, US · 3400 S Sheridan Rd, Tulsa, Oklahoma 74145, US · 955 N Interstate Dr, Norman, Oklahoma 73069, US · 4050 N Interstate Dr, Norman, Oklahoma 73072, US
AutomotiveNew Car DealerUsed Car DealerAutomotive RepairAutomotive PartsCar RentalAutomotive Parts and ServicePlacemakingArtMusic
The Fowler organization comprises a corporate office, auto detail and accessory shop, and nine automobile dealerships across Oklahoma and Colorado. With almost 700 employees operating franchises for Toyota, Honda, Volkswagen, Ford, Chevrolet, Chrysler, Dodge, Jeep, and Ram, Fowler's success can be traced back to 1973 when purchasing the first auto dealership in downtown Norman, Oklahoma. Still, the legacy of Fowler began years before that with a boy named Billy.
Born in Waxahachie, Texas, on February 22, 1931, Billy was one of three children born to Willie and Loraine Fowler. Growing up, Billy learned his work ethic young. At age ten, he worked beside his father in the cotton fields before his family moved to Corsicana, Texas, in 1942, after the invasion of Pearl Harbor. At age eleven, he secured a job at a local supermarket working from 4-8 pm after school and 7-10a on Saturdays. Billy had this job through high school, and it promised him a bright future. However, what Billy's employers saw in him would prove to be the very drive and determination that would keep pushing him forward to pursue more ambitious dreams.
In 1957, Billy entered the car business as a salesperson in Dallas, Texas. Before long, he set his sights on owning his first dealership. His enthusiasm for a ripe and growing industry helped to establish Billy in the marketplace, and, in 1965, he moved his family to Oklahoma to take a sales management position. In 1973, Billy's dreams began taking shape. After securing a loan from his banker brother-in-law, and positioning himself as a Toyota Automobile Dealer, Billy purchased a Toyota dealership in downtown Norman. He operated the Toyota franchise in 4 locations before building its current site on Interstate 35 in July of 1981.
Over the years, Billy developed several business enterprises, which kept him very busy. As an active member and humanitarian, Billy had served on several boards and held many leadership roles in the community.
Offices: 2721 36th Avenue, Norman, Oklahoma 73072, US · 55 W I 240 Service Rd, Oklahoma City, Oklahoma 73139, US · 3400 S Sheridan Rd, Tulsa, Oklahoma 74145, US · 955 N Interstate Dr, Norman, Oklahoma 73069, US · 4050 N Interstate Dr, Norman, Oklahoma 73072, US
AutomotiveNew Car DealerUsed Car DealerAutomotive RepairAutomotive PartsCar RentalAutomotive Parts and ServicePlacemakingArtMusic