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Heavy Equipment Field Technician / Mechanic (2nd Shift)
Kansas City, Missouri, United States · On-site
$31/hr–$67/hr
Mid level
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Skills: Troubleshooting, Heavy Machinery Repair, Preventative Maintenance, Electrical Systems, Hydraulics
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Full-time
bachelor degree
401(k) with matching, Medical insurance, Dental insurance, Vision insurance, Basic Life insurance, AD&D insurance
Posted 14h ago
~40 hrs/week
Responsibilities
The Sales Support Rep I manages the end-to-end sales order process, including logistics, documentation, and equipment scheduling. They also handle invoicing, maintain inventory records, and serve as the primary point of contact for sales transactions.
Requirements
The ideal candidate should have strong computer skills, excellent customer service abilities, and a basic understanding of finance and accounting concepts. A bachelor's degree in business or accounting is preferred, along with experience in administrative or sales support roles.
Full job description
As a Sales Support Rep I, you will support sales representatives by coordinating sales orders from buyer submission through delivery. This role manages ordering, internal logistics, shop preparation, and scheduling, while working with internal teams and vendors to ensure accurate fulfillment. You will also process invoicing and billing and provide clear, timely status updates to sales reps throughout the lifecycle of each deal.
What You Will Do in This Role:
Serve as the primary internal point of contact for machine sales transactions from order receipt through final delivery.
Process customer machine sales orders, ensuring accuracy and timely completion of all required documentation and system updates.
Review customer orders against inventory and coordinate equipment sourcing, transfers, and ordering activities to fulfill customer requirements.
Coordinate machine orders, logistics, and delivery schedules while tracking progress throughout the sales process.
Provide regular status updates to sales representatives through internal systems, email, and phone communication.
Maintain accurate inventory records, including sold and reserved equipment status within company systems.
Prepare customer invoices, charge estimates, and supporting accounting entries required for completed sales transactions.
Partner with finance teams to support customer financing requests and facilitate successful order fulfillment.
Manage and maintain complete machine files, including financial, warranty, delivery, and related transaction documentation.
Coordinate machine preparation activities with service departments and external vendors to ensure equipment meets customer specifications.
Arrange and track installation of attachments, parts, repairs, and other equipment modifications while managing related vendor invoices.
Organize transportation logistics, freight documentation, purchase orders, and delivery paperwork to ensure on-time asset delivery.
Coordinate equipment demonstrations and loaner units, including scheduling, equipment readiness, customer documentation, and billing support.
Develop and maintain a strong understanding of equipment, rental products, product configurations, and sales support processes.
Cross-train and provide support across multiple sales support functions, including General Line (GL), CCE, SITECH, EPG, and Used Equipment operations.
Travel is required for training and/or to assist at other locations.
Our Ideal Candidate:
Ability and skill in finance and accounting concepts and theories.
Strong computer skills and the ability to effectively learn and use company software with training.
Excellent customer service, verbal communication, and interpersonal skills.
Understanding of company operations and processes to independently answer routine sales inquiries from customers, Caterpillar, and internal personnel.
Strong knowledge of terminology related to the company’s products and services.
Basic understanding of warranty administration and Caterpillar insurance programs.
Basic understanding of NACD and District program applications and requirements.
Ability to drive and valid driver’s license required.
What Will Put You Ahead:
Bachelor’s degree in business or accounting
Experience in customer service, administrative, sales support, accounting or related field, performing similar duties
What We Can Offer You:
Competitive pay to recognize your valuable contribution
401(k) with matching
Comprehensive medical, dental, and vision plans
Basic Life & AD&D, short-term disability, & and long-term disability
Wellness programs to focus on building healthy habits while earning prizes and cash bonuses throughout the year
Holiday, PTO, and Parental Leave, promoting work-life balance and personal growth
Casual dress attire
Family-owned company where you’re more than just another employee
Foley Industries – Foley Equipment, Foley Power Solutions, Foley Rental, and SITECH Central – proudly stands at the forefront of progress, serving customers in Kansas and Western Missouri for over nine decades. With a dedicated team of over 1,000 employees, we are committed to delivering exceptional service, top-quality parts and rentals, and unparalleled sales support across a comprehensive range of Caterpillar and allied construction equipment, power generation solutions, and cutting-edge SITECH construction technology. As we continue to empower our customers' success, we invite you to explore the endless opportunities that await you at Foley. To learn more about our company and join our team of industry leaders, please visit www.FoleyEq.com.
Foley Industries, Inc. is an Equal Opportunity Employer (Race/Gender/Veteran/Disabled/Sexual Orientation/Gender Identity). To request a reasonable accommodation or assistance in completing the application, call 316-943-4211 or email [email protected].
*At this time Foley does not participate in any Visa sponsorship programs.
Providing critical power & energy solutions in healthcare, education, data centers, commercial business & agriculture.
Industry
Utilities
Company size
1,001-5,000 employees
Founded
1940
Headquarters
Kansas City, MO
LinkedIn followers
2,013
YOU BRING THE HOPE. WE BRING THE POWER.
Foley Power Solutions is the Cat® Dealer for Kansas and NW Missouri. We sell, service and rent power generators, transfer switches, solar microgrids and other power equipment, including diesel and gas engines for OEMs. We are also a key player in developing innovative energy and transportation solutions for zero emission vehicles.
Powering the world when and where it matters is one example of supporting our customers who are building a better world. It’s our purpose.
At Foley we care about and commit to the safety and wellbeing of everyone. We are fully engaged – serving our customers with a sense of urgency.
From powering data centers and enabling telecommunications that keep us all connected, to supplying backup and critical power for homes, schools, hospitals and entire cities — we’ve been providing reputable Cat power that communities have relied on for 85 years.
We tend to think about electricity most during its absence, say when the power goes out during a storm. But institutions that support critical operations, such as hospitals, law enforcement offices and data centers, have no margin for error when it comes to backup power.
We have a proven track record of supporting our communities with solutions that are engineered to operate at peak efficiency and deliver power when and where it’s needed most.
Today, more than ever, Foley Power Solutions is a critical participant in developing sustainable communities, enabling economic growth through infrastructure and energy development, improving standards of living and developing new technologies to help our customers succeed.
We’re more than just a power supplier. We’re part of tight-knit communities that empower the nation.
Offices: 5701 E 87th Street, Kansas City, MO 64132, US · 1550 S West Street, Wichita, KS 67213, US · 1637 SW 42nd St, Topeka, Kansas, US · 1600 E Wyatt Earp Blvd, Dodge City, Kansas 67801, US · 501 W 35th Pkwy, Chanute, Kansas 66720, US
Electric Power GenerationElectric Power RentalGenerator ServicePrime & Standby GeneratorsOil & GasSolar PowerMicrogridsEnergyEmergency ServicesData Center Power
Providing critical power & energy solutions in healthcare, education, data centers, commercial business & agriculture.
Industry
Utilities
Company size
1,001-5,000 employees
Founded
1940
Headquarters
Kansas City, MO
LinkedIn followers
2,013
YOU BRING THE HOPE. WE BRING THE POWER.
Foley Power Solutions is the Cat® Dealer for Kansas and NW Missouri. We sell, service and rent power generators, transfer switches, solar microgrids and other power equipment, including diesel and gas engines for OEMs. We are also a key player in developing innovative energy and transportation solutions for zero emission vehicles.
Powering the world when and where it matters is one example of supporting our customers who are building a better world. It’s our purpose.
At Foley we care about and commit to the safety and wellbeing of everyone. We are fully engaged – serving our customers with a sense of urgency.
From powering data centers and enabling telecommunications that keep us all connected, to supplying backup and critical power for homes, schools, hospitals and entire cities — we’ve been providing reputable Cat power that communities have relied on for 85 years.
We tend to think about electricity most during its absence, say when the power goes out during a storm. But institutions that support critical operations, such as hospitals, law enforcement offices and data centers, have no margin for error when it comes to backup power.
We have a proven track record of supporting our communities with solutions that are engineered to operate at peak efficiency and deliver power when and where it’s needed most.
Today, more than ever, Foley Power Solutions is a critical participant in developing sustainable communities, enabling economic growth through infrastructure and energy development, improving standards of living and developing new technologies to help our customers succeed.
We’re more than just a power supplier. We’re part of tight-knit communities that empower the nation.
Offices: 5701 E 87th Street, Kansas City, MO 64132, US · 1550 S West Street, Wichita, KS 67213, US · 1637 SW 42nd St, Topeka, Kansas, US · 1600 E Wyatt Earp Blvd, Dodge City, Kansas 67801, US · 501 W 35th Pkwy, Chanute, Kansas 66720, US
Electric Power GenerationElectric Power RentalGenerator ServicePrime & Standby GeneratorsOil & GasSolar PowerMicrogridsEnergyEmergency ServicesData Center Power