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FIVE18 Family Services logoFIVE18 Family Services

Collaboration Coordinator

Forest, Virginia, United States · Hybrid

Mid level

Description JOB TITLE: Collaboration CoordinatorDepartment: Community Collaboration Team Job Status: Active FLSA Status: Nonexempt Reports To: Director of Community Collaboration Amount of Travel Required: 60% (mostly lo…

Skills: Relationship Building, Strategic Thinking, Public Speaking, Event Coordination, Coaching & Training

FIVE18 Family Services logoFIVE18 Family Services

Therapeutic Mentor-HCC

Lynchburg, Virginia, United States · On-site

Entry level

Description JOB TITLE: Therapeutic Mentor-Hat Creek Camp Department: Hat Creek Camp Job Status: Active FLSA Status: Non-exempt Reports To: Therapeutic Services Coordinator Grade/Level: Amount of Travel Required: 75-90% o…

Skills: Individual Therapy, Group Therapy, Family Therapy, Clinical Assessment, DSM-5 Diagnosis

FIVE18 Family Services logo

Collaboration Coordinator

FIVE18 Family Services

Forest, Virginia, United States • Hybrid

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Mid level

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  • Part-time
  • high school, bachelor degree
  • Posted 11d ago
  • ~15 hrs/week

Responsibilities

The Collaboration Coordinator builds partnerships with churches and community organizations to promote the use of CarePortal and facilitate monthly community meetings. They serve as an ambassador and trainer to ensure vulnerable families receive support through a network of faithful relationships.

Requirements

A high school diploma is required, though a bachelor's degree and experience with community collaboration systems or ministry are preferred. Candidates must have a valid driver's license, reliable transportation, and strong interpersonal skills.

Full job description

Description

JOB TITLE: Collaboration Coordinator

Department: Community Collaboration Team


Job Status: Active 

FLSA Status: Nonexempt 

Reports To: Director of Community Collaboration

Amount of Travel Required: 60% (mostly local)

Job Type: Part Time 

Work Schedule: The position requires 15 hours a week with a variable schedule, including some evenings and weekends. Schedule is flexible with supervisor approval.

Position Summary

The Collaboration Coordinator plays a key role in advancing the mission of FIVE18 Family Services by building communities of faithful relationships that ensure children are safe and families are restored. As part of the Community Collaboration Team, the Collaboration Coordinator helps to promote and grow the use of CarePortal in our region, to coordinate and facilitate the monthly community meeting called The Gathering, and to shepherd and steward relationships with Vision30 Partners. 

The Collaboration Coordinator cultivates meaningful partnerships that inspire the community to engage with vulnerable families, primarily through CarePortal. The Collaboration Coordinator works in the community and serves as a relationship builder, ambassador, trainer, and storyteller, ensuring every partnership aligns with the organization's mission and core values of Christ-centered compassion, evidence-based impact, and team-driven excellence.

The Collaboration Coordinator will also be assigned a role to fill within the CarePortal management system, modified for FIVE18 Family Services as the Implementing Partner.

Essential Functions

Community Engagement

  • Recruit new churches and organizations into Vision30 and CarePortal initiatives, creating opportunities for alignment of mission for the needs of vulnerable children and families.
  • Promote collaboration between FIVE18 teams and community organizations.
  • Build, cultivate, and strengthen relationships with local churches, pastors, ministry leaders, faith-based organizations, businesses, and community partners.
  • Participate in weekly Community Collaboration Team strategy meetings and complete assigned action items.
  • Assist in planning, coordinating, and facilitating monthly Gathering meetings.
  • Represent FIVE18, Vision30, and CarePortal at community events, agency meetings, resource fairs, and networking opportunities.
  • Foster collaboration in the entire kids and family eco-system of the region: churches, nonprofit organizations, government agencies, businesses, and community stakeholders.

CarePortal Leadership (Church Ambassador)

Serve as the main point of contact for a group of participating churches, ensuring they are trained, engaged, and equipped to respond to Care Portal needs 

  • Identify and recruit new churches to join the CarePortal network, helping them catch the vision and take their first steps toward implementation 
  • Regularly communicate needs, updates, success stories, and opportunities for deeper involvement with church leaders and volunteers 
  • Support Church Response Teams in organizing and mobilizing their members to respond effectively and relationally to needs 
  • Collect and share stories of impact, track response outcomes, and ensure accurate reporting in the CarePortal platform; list requests provided by Vision30 partners 
  • Represent CarePortal in local events and gatherings, building relationships with ministry leaders, agencies, and community partners 

Additional Responsibilities

  • Attend at least 50% of quarterly All Staff meetings and monthly Town Hall meetings.
  • Part-time employees work with their supervisor to identify annual SMART(er) goals; participate in the quarterly reset using the C-BOS training library.
  • Perform other duties as assigned.

Core Competencies

  • Relationship Building
  • Active Listening
  • Strategic Thinking
  • Oral & Written Communication
  • Public Speaking & Presentation
  • Collaboration & Teamwork
  • Event Coordination
  • Adaptability
  • Initiative & Self-Direction
  • Coaching & Training
  • Leadership & Influence
  • Organization & Time Management
  • Professionalism & Integrity
  • Resilience & Persistence
  • Ability to Peacemake & Bridgebuild 
  • Innovation & Problem Solving

Position Qualifications

Education & Experience

  • High school diploma or equivalent required. Bachelor's degree preferred.
  • Experience with CarePortal or similar community collaboration systems preferred.
  • Experience working with churches, volunteers, ministry, non-profits, or community partnership and engagement preferred.

Knowledge & Skills

  • Strong interpersonal, networking, and relationship-building skills.
  • Excellent verbal, written, and presentation skills.
  • Ability to effectively and efficiently communicate with churches, donors, volunteers, and community leaders.
  • Knowledge of faith community culture.
  • Ability to organize projects and manage multiple priorities independently.
  • Strong storytelling and public speaking abilities.
  • Basic knowledge of community resources and nonprofit collaboration.

Technology

  • Proficiency with Google Workspace and Microsoft Office.
  • Ability to learn and effectively utilize CarePortal and other relationship management systems and CRM software

Other Requirements

  • Acceptable MVR Report and valid driver's license with reliable transportation.
  • Ability to travel frequently throughout the service region.
  • Professional appearance and demeanor.
  • Must be a highly relational, self-motivated individual who thrives on connecting people with meaningful opportunities to serve.

PHYSICAL DEMANDS:

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) 

F (Frequently) - Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) 

C (Constantly) - Position requires this activity more than 66% of the time (5.5+ hrs/day)

---------------------------------------------------------------------------------------------------------------------

Stand: F Walk: F Sit: F

Manually Manipulate F Reach Outward O Reach Above Shoulder O

Climb N Crawl N Squat or Kneel O

Bend O Grasp O Speak F

Other Physical Requirements

Vision (Near, Distance, Color, Peripheral, Depth) - Required

Sense of Sound – Required

WORK ENVIRONMENT: Offices in controlled atmosphere buildings; in personal home office space; public meeting spaces 

Revised By: Amy Foster Date: 7/5/2026

Approval: Jim Herron Date: 7/13/2026

HR: Brandis Saunders Date: 7/16/2026

 

Employee Signature: Date: ____

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.  

Related keywords

CarePortalVision30Community EngagementNonprofitFaith-Based OrganizationsCRMGoogle WorkspaceMicrosoft OfficeRelationship ManagementCommunity CollaborationChurch AmbassadorSocial ServicesPublic SpeakingNetworkingCase Management

About FIVE18 Family Services

LinkedInVisit site

Delivering Help, Hope, and Healing

Industry
Individual and Family Services
Company size
51-200 employees
Founded
1961
Headquarters
Lynchburg, VA
LinkedIn followers
734

At FIVE18 Family Services, one of our foundational values is that every child has the right to a safe and healthy home. Because of that, we are leading the charge to confront the reasons foster care exists. From Operations to Marketing to Family Care, every team and ministry at FIVE18 is designed for and dedicated to this charge. Our Mission: To build communities of faithful relationships that ensure children are safe, and families are restored. Why? Vision 30! By 2030, our focus is to see every child in Central Virginia (or “our region”) safe in their own family or in another setting with caregivers supported by a local faith community. How? We meet families right where they are to provide healing, restoration, and hope. Family Care The Family Care team programs meet families where they are by providing help to families in crisis to help stabilize where they are and build a meaningful life for themselves and their children. We provide support for kinship caregivers, foster families, short-term placements for children, and long-term placements for children. We meet families where they are and help them to thrive. Connect Our Connect team will help you find your place. We partner with volunteers, churches, and agencies to strengthen families and keep them strong. We make the connections in our community to meet your practical, emotional, and spiritual needs. Counseling Sometimes you just need someone to talk to. Everyone’s story should be heard and we are hear to listen. To meet your needs, our counseling services extend into some of the local school systems, Hope For Tomorrow Counseling, Hope Academy for Counselor Excellence, and Compass Marriage. Hat Creek Camp Virginia’s premier trauma-informed camp and retreat destination that offers year-round programming and availability for event reservations.

Offices: 1621 Enterprise Drive, Lynchburg, VA 24502, US

Hat Creek CampHope for Tomorrow CounselingKeeping Children SafeThe Hammersly Conference CenterKeeping Families StrongHelp Hope and HealingHope Academy for Counselor ExcellenceDare2Dadand Kinship Navigator of Central VATraining
View all jobs at FIVE18 Family Services

About FIVE18 Family Services

LinkedInVisit site

Delivering Help, Hope, and Healing

Industry
Individual and Family Services
Company size
51-200 employees
Founded
1961
Headquarters
Lynchburg, VA
LinkedIn followers
734

At FIVE18 Family Services, one of our foundational values is that every child has the right to a safe and healthy home. Because of that, we are leading the charge to confront the reasons foster care exists. From Operations to Marketing to Family Care, every team and ministry at FIVE18 is designed for and dedicated to this charge. Our Mission: To build communities of faithful relationships that ensure children are safe, and families are restored. Why? Vision 30! By 2030, our focus is to see every child in Central Virginia (or “our region”) safe in their own family or in another setting with caregivers supported by a local faith community. How? We meet families right where they are to provide healing, restoration, and hope. Family Care The Family Care team programs meet families where they are by providing help to families in crisis to help stabilize where they are and build a meaningful life for themselves and their children. We provide support for kinship caregivers, foster families, short-term placements for children, and long-term placements for children. We meet families where they are and help them to thrive. Connect Our Connect team will help you find your place. We partner with volunteers, churches, and agencies to strengthen families and keep them strong. We make the connections in our community to meet your practical, emotional, and spiritual needs. Counseling Sometimes you just need someone to talk to. Everyone’s story should be heard and we are hear to listen. To meet your needs, our counseling services extend into some of the local school systems, Hope For Tomorrow Counseling, Hope Academy for Counselor Excellence, and Compass Marriage. Hat Creek Camp Virginia’s premier trauma-informed camp and retreat destination that offers year-round programming and availability for event reservations.

Offices: 1621 Enterprise Drive, Lynchburg, VA 24502, US

Hat Creek CampHope for Tomorrow CounselingKeeping Children SafeThe Hammersly Conference CenterKeeping Families StrongHelp Hope and HealingHope Academy for Counselor ExcellenceDare2Dadand Kinship Navigator of Central VATraining
View all jobs at FIVE18 Family Services

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