Wellsville, New York, United States · On-site
$47/hr–$52/hr
Job DetailsLevel: ExperiencedJob Location: KATS - Wellsville, NY 14895Salary Range: $47.00 - $52.00 HourlyA FirstCall Mechanical Company FIELD SERVICE SUPERVISOR Location: Remote, USA WHO IS FIRSTCALL MECHANICAL? KATS is…
Skills: Field Supervision, HVAC Systems, Technical Leadership, Customer Service, Troubleshooting
Charlotte, North Carolina, United States · On-site
Job DetailsLevel: ExperiencedJob Location: STR Charlotte - Charlotte, NC 28296A FirstCall Mechanical Company SEASONED COMMERCIAL SHEET METAL INSTALLER Location: Charlotte, NC. WHO IS FIRSTCALL MECHANICAL? STR Mechanical …
Skills: Sheet Metal Installation, HVAC Systems, Blueprint Reading, Ductwork Assembly, Mechanical Plan Interpretation
Charlotte, North Carolina, United States · On-site
Job DetailsLevel: ExperiencedJob Location: STR Charlotte - Charlotte, NC 28296A FirstCall Mechanical Company SEASONED COMMERCIAL SHEET METAL INSTALLER Location: Charlotte, NC. WHO IS FIRSTCALL MECHANICAL? STR Mechanical …
Skills: Sheet Metal Installation, HVAC Systems, Blueprint Reading, Ductwork Assembly, Mechanical Plan Interpretation
Wellsville, New York, United States · On-site
$20/hr–$30/hr
Job DetailsLevel: EntryJob Location: KATS - Wellsville, NY 14895Salary Range: $20.00 - $30.00 HourlyA FirstCall Mechanical Company WAREHOUSE DELIVERY ASSOCIATE (PART-TIME) Location: Wellsville, NY WHO IS FIRSTCALL MECHAN…
Skills: Forklift Operation, Trailer Driving, Customer Service, Material Handling, Loading and Unloading
Wellsville, New York, United States · On-site
$20/hr–$30/hr
Job DetailsLevel: EntryJob Location: KATS - Wellsville, NY 14895Salary Range: $20.00 - $30.00 HourlyA FirstCall Mechanical Company WAREHOUSE DELIVERY ASSOCIATE (PART-TIME) Location: Wellsville, NY WHO IS FIRSTCALL MECHAN…
Skills: Forklift Operation, Trailer Driving, Customer Service, Material Handling, Loading and Unloading
Charlotte, North Carolina, United States · On-site
Job DetailsLevel: ManagementJob Location: STR Charlotte - Charlotte, NC 28296A FirstCall Mechanical Company BRANCH PRESIDENT Location: Charlotte, NC WHO IS FIRSTCALL MECHANICAL? STR Mechanical is a commercial and industr…
Skills: Financial Forecasting, P&L Management, Strategic Planning, Team Leadership, Operational Efficiency
Charlotte, North Carolina, United States · On-site
Job DetailsLevel: ManagementJob Location: STR Charlotte - Charlotte, NC 28296A FirstCall Mechanical Company BRANCH PRESIDENT Location: Charlotte, NC WHO IS FIRSTCALL MECHANICAL? STR Mechanical is a commercial and industr…
Skills: Financial Forecasting, P&L Management, Strategic Planning, Team Leadership, Operational Efficiency
Chesapeake, Virginia, United States · On-site
Job DetailsLevel: ExperiencedJob Location: STR Chesapeake - Chesapeake, VA 23320A FirstCall Mechanical Company HVAC SALES REPRESENTATIVE Location: Chesapeake, VA WHO IS FIRSTCALL MECHANICAL? STR Mechanical is a commercia…
Skills: HVAC sales, Relationship building, Lead generation, Sales presentations, Technical knowledge
Austin, Texas, United States · On-site
Job DetailsLevel: ExperiencedJob Location: FirstCall Austin - Austin, TX 78748A FirstCall Mechanical Company SEASONED COMMERCIAL CHILLER TECHNICIAN Location: Austin, TX WHO IS FIRSTCALL MECHANICAL? FirstCall Mechanical i…
Skills: Commercial chiller maintenance, HVAC troubleshooting, Electrical diagnostics, Mechanical repair, Blueprint reading
Asheville, North Carolina, United States · On-site
Job DetailsLevel: ExperiencedJob Location: R and W Asheville - Asheville, NC 28803A FirstCall Mechanical Company HVAC SALES REPRESENTATIVE Location: Asheville, NC WHO IS FIRSTCALL MECHANICAL? R&W is a commercial and indu…
Skills: HVAC sales, Relationship building, Lead generation, Sales presentations, Technical aptitude
Asheville, North Carolina, United States · On-site
Job DetailsLevel: EntryJob Location: R and W Asheville - Asheville, NC 28803A FirstCall Mechanical Company HVAC INSTALLATION MECHANIC HELPER Location: Asheville, NC. WHO IS FIRSTCALL MECHANICAL? R&W is a commercial and i…
Skills: HVAC Installation, Ductwork Installation, Blueprint Reading, Duct Fabrication, Mechanical Aptitude
Charlotte, North Carolina, United States · On-site
Job DetailsLevel: ExperiencedJob Location: STR Charlotte - Charlotte, NC 28296A FirstCall Mechanical Company SEASONED COMMERCIAL CHILLER TECHNICIAN Location: Charlotte, NC. WHO IS FIRSTCALL MECHANICAL? STR Mechanical is …
Skills: Commercial Chiller Maintenance, HVAC Troubleshooting, Electrical Diagnostics, Preventive Maintenance, Blueprint Reading
Lebanon, Virginia, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Starnes Lebanon - Lebanon, VA 24266A FirstCall Mechanical Company SEASONED COMMERCIAL HVAC TECHNICIAN Location: Lebanon, VA WHO IS FIRSTCALL MECHANICAL? Starnes is a commercial …
Skills: HVAC Diagnosis, Refrigeration Systems, Preventative Maintenance, Mini-split Servicing, RTU Replacement
Boston, Massachusetts, United States · On-site
$30/hr–$70/hr
Job DetailsLevel: ExperiencedJob Location: LC Anderson Inc - Brighton, MA 02135Salary Range: $30.00 - $70.00 HourlyA FirstCall Mechanical Company SEASONED COMMERCIAL HVAC INSTALLATION MECHANIC Location: Boston, MA WHO IS…
Skills: HVAC Installation, Ductwork Fabrication, Blueprint Reading, Stick Welding, TIG Welding
Columbus, Ohio, United States · On-site
Job DetailsLevel: ExperiencedJob Location: FC Ohio - Columbus, OH 43219A FirstCall Mechanical Company SEASONED COMMERCIAL HVAC TECHNICIAN Location: Columbus, OH WHO IS FIRSTCALL MECHANICAL? FirstCall Mechanical is a lead…
Skills: HVAC Diagnosis, Refrigeration Systems, Preventative Maintenance, Mini-split Servicing, RTU Replacement
Asheville, North Carolina, United States · On-site
Job DetailsLevel: ExperiencedJob Location: R and W Asheville - Asheville, NC 28803A FirstCall Mechanical Company SEASONED SHEET METAL MECHANIC Location: Asheville, NC WHO IS FIRSTCALL MECHANICAL? R&W is a commercial and …
Skills: Blueprint Reading, Sheet Metal Fabrication, HVAC Installation, Welding, Soldering
Asheville, North Carolina, United States · On-site
Job DetailsLevel: ExperiencedJob Location: R and W Asheville - Asheville, NC 28803A FirstCall Mechanical Company SEASONED COMMERCIAL HVAC INSTALLER Location: Asheville, NC. WHO IS FIRSTCALL MECHANICAL? R&W is a commercia…
Skills: HVAC Installation, Ductwork Fabrication, Blueprint Reading, Roof Curb Layout, Material Listing
Chesapeake, Virginia, United States · On-site
Job DetailsLevel: ExperiencedJob Location: STR Chesapeake - Chesapeake, VA 23320A FirstCall Mechanical Company SEASONED COMMERICAL HVAC SERVICE TECHNICIAN Location: Chesapeake, VA WHO IS FIRSTCALL MECHANICAL? STR Mechani…
Skills: HVAC Diagnosis, Refrigeration Systems, Preventative Maintenance, Mini-split Service, RTU Replacement
Wellsville, New York, United States · Remote Solely
$26/hr–$35/hr
Job DetailsLevel: EntryJob Location: KATS - Wellsville, NY 14895Salary Range: $26.00 - $35.00 HourlyA FirstCall Mechanical Company FIELD SERVICE MECHANIC Location: Remote - USA **This position is fully remote because thi…
Skills: Mechanical Aptitude, Equipment Installation, Preventative Maintenance, Equipment Repair, Troubleshooting
Wellsville, New York, United States · Remote Solely
$26/hr–$28/hr
Job DetailsLevel: EntryJob Location: KATS - Wellsville, NY 14895Salary Range: $26.00 - $35.00 HourlyA FirstCall Mechanical Company FIELD SERVICE MECHANIC Location: Remote - USA **This position is fully remote because thi…
Skills: Mechanical Aptitude, Equipment Installation, Preventative Maintenance, Diagnostics, Troubleshooting
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Supervise and support field service technicians across multiple sites while coordinating schedules and ensuring quality standards. Act as the primary contact for customer concerns and mentor technicians to foster continuous improvement.
Requires over 5 years of industrial service experience, including at least 2 years in a leadership role. Must possess a valid driver's license, OSHA 10 certification, and the physical ability to lift 75 pounds.
Job DetailsLevel: ExperiencedJob Location: KATS - Wellsville, NY 14895Salary Range: $47.00 - $52.00 HourlyA FirstCall Mechanical Company
WHO IS FIRSTCALL MECHANICAL?
KATS is a rotating equipment service and maintenance company serving customers across the United States. Founded in 2022, KATS partnered with FirstCall Mechanical in 2025.
FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.
FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.
FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:
Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
Generous Referral Bonus of $2,500 per referral
Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances
We are currently seeking an experienced Field Service Supervisor to join our fast-growing team. The ideal candidate will bring a solutions-first mindset, strong leadership skills, and a passion for developing technicians in the field. This role requires a high level of customer service, technical ability, and the drive to ensure work is completed safely, on time, and to the highest quality standards.
Supervise and support field service technicians across multiple job sites
Coordinate daily schedules, dispatches, and job priorities in alignment with operational goals
Conduct job-site inspections and quality checks to ensure work meets FirstCall standards and customer expectations
Serve as the first point of contact for resolving customer concerns in the field
Ensure all field service work is completed in compliance with safety protocols and industry codes
Train and mentor technicians, fostering a culture of continuous improvement and learning
Review and approve job reports, timecards, and material usage documentation
Assist with hands-on troubleshooting and repairs when necessary
Collaborate with Project Managers and FS Superintendent to align on timelines and resource needs
Continuous development through FirstCall Academy to remain a technical and leadership resource for the team
Demonstrated commitment to field excellence, service reliability, and technician development
Uphold and promote FirstCall’s values through every customer and employee interaction
This position reports to the Field Service Superintendent and works closely with Subject Matter Experts (SME's), operations leadership, and customers.
QualificationsQUALIFICATIONS
5+ years of experience in industrial service or install roles
2+ years of experience in a leadership or supervisory capacity
Valid Driver License with an acceptable driving record
OSHA 10 (OSHA 30 preferred)
Ability to work flexible hours and respond to after-hours service needs
Strong understanding of HVAC systems, blueprints, and mechanical codes
Proficient in using service software, timekeeping apps, and digital job documentation
Ability to lift 75 pounds and safely navigate ladders, rooftops, and confined spaces
Able to clearly communicate instructions, coach technicians, and interact professionally with customers. Capable of writing detailed service reports and communicating updates across departments.
Can calculate material needs, labor hours, and job cost estimates. Able to interpret efficiency metrics and productivity ratios.
Capable of making confident, quick decisions under pressure. Skilled in prioritizing multiple demands and solving complex service issues in the field.
This role is physically active and regularly involves walking job sites, climbing, kneeling, and lifting equipment or tools up to 75 pounds. Clear vision and manual dexterity are essential to performing supervisory and hands-on tasks safely.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
FirstCall does not accept unsolicited resumes, employment applications or inquiries from recruiters, employment agencies or individual job seekers. Applicants who are selected to proceed to the next stage of FirstCall’s process will be contacted directly by a member of our team. Please note that we are unable to provide individual feedback to all applicants. Applications will stay active in our system for 60 days, and after 60 days applicants will need to reapply for the role.
FirstCall is a commercial and industrial HVAC, building controls, electrical, and plumbing services company. We serve commercial and industrial customers, including distribution centers, cold storage facilities, food manufacturing facilities, universities, and other commercial properties. FirstCall has approximately 800 employees and operations across Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, Massachusetts, New York, Ohio, Louisiana and Texas. We are actively growing our operations across the country.
Offices: 7500 Rialto Blvd, Austin, Texas 78735, US · 1750 Briercroft Ct, 128, Carrollton, Texas 75006, US
FirstCall is a commercial and industrial HVAC, building controls, electrical, and plumbing services company. We serve commercial and industrial customers, including distribution centers, cold storage facilities, food manufacturing facilities, universities, and other commercial properties. FirstCall has approximately 800 employees and operations across Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, Massachusetts, New York, Ohio, Louisiana and Texas. We are actively growing our operations across the country.
Offices: 7500 Rialto Blvd, Austin, Texas 78735, US · 1750 Briercroft Ct, 128, Carrollton, Texas 75006, US
