Asheville, North Carolina, United States · On-site
Mid level
Job DetailsLevel: ExperiencedJob Location: R and W Asheville - Asheville, NC 28803A FirstCall Mechanical Company SEASONED COMMERCIAL HVAC TECHNICIAN Location: Asheville, NC WHO IS FIRSTCALL MECHANICAL? R&W is a commercia…
Skills: HVAC Diagnosis, Preventative Maintenance, System Installation, Troubleshooting, Mini-split Service
Asheville, North Carolina, United States · On-site
Mid level
Job DetailsLevel: ExperiencedJob Location: R and W Asheville - Asheville, NC 28803A FirstCall Mechanical Company SEASONED COMMERCIAL HVAC TECHNICIAN Location: Asheville, NC WHO IS FIRSTCALL MECHANICAL? R&W is a commercia…
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Skills: Field Supervision, HVAC Systems, Technical Leadership, Customer Service, Troubleshooting
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Other
professional certificate
Competitive Weekly Pay, Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Retirement Savings Plan, Life Insurance
Posted 2d ago
Apply by Aug 31
~40 hrs/week
Responsibilities
Diagnose and repair commercial heating, air conditioning, and refrigeration systems, including units over 15 tons. Perform preventative maintenance and provide high-level customer service while coordinating with dispatch.
Requirements
Requires 3-5+ years of commercial HVAC experience, a valid driver's license, and active EPA certification. OSHA 10 and manufacturer certifications are preferred.
Full job description
Job DetailsLevel: ExperiencedJob Location: R and W Asheville - Asheville, NC 28803A FirstCall Mechanical Company
SEASONED COMMERCIAL HVAC TECHNICIAN
Location: Asheville, NC
WHO IS FIRSTCALL MECHANICAL?
R&W is a commercial and industrial HVAC services company based in Asheville, NC. Founded in 1958, R&W partnered with FirstCall Mechanical in 2023.
FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.
FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.
BENEFITS OVERVIEW
FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:
Competitive Weekly Pay
Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans) Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program Generous Referral Bonus of $2,500 per referral Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances
POSITION OVERVIEW
We are currently seeking an experienced Seasoned Commercial HVAC Service Technician to join our fast-growing team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as an active EPA Certification.
JOB RESPONSIBILITIES
Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems, and food service equipment, for the purpose of identifying equipment and/or systems repair and/or replacement needs with no mistakes/callbacks
Perform maintenance and service repairs, install new units, or replace parts of existing units according to specifications of 15 tons+
Maintain larger PM contracts with more than 5 units
Repair or replace defective parts in units and equipment and their controls
Service and troubleshooting mini-splits and/or replacing smaller RTU’s and mini-splits for 15 tons or less
Communicate with Dispatch to ensure completion of scheduled jobs
Maintain preventative maintenance schedules and procedures for customers
Provide elite customer service to every customer encountered
ACCOUNTABILITIES
Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC needs
ORGANIZATIONAL ALIGNMENT
This position reports to the local Branch Managerand is responsible for engaging with the service team and all of our customers. Qualifications
Valid Driver's License w/acceptable driving record
Active EPA Certification
3-5+ years’ of experience in a commercial HVAC setting
OSHA 10 Certification
Manufacturer Certification is preferred
Available to work flexible hours and on-call shifts as needed
Strong mechanical aptitude and problem-solving skills
BEHAVIORAL PROFILE
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively communicate with the customer by checking in and out with them on jobs. Able to explain the problems and resolution in a manner that the customer can understand. Closely communicate issues/concerns/updates with account managers on jobs.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal numbers. Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem-solving and prioritizing multiple tasks. Help take lead over and teach helpers and tech I’s.
Physical Demands
While performing the duties of this job, the employee is regularly required to use their hands. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth vision, and the ability to adjust focus.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
FirstCall is a commercial and industrial HVAC, building controls, electrical, and plumbing services company. We serve commercial and industrial customers, including distribution centers, cold storage facilities, food manufacturing facilities, universities, and other commercial properties.
FirstCall has approximately 800 employees and operations across Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, Massachusetts, New York, Ohio, Louisiana and Texas. We are actively growing our operations across the country.
Offices: 7500 Rialto Blvd, Austin, Texas 78735, US · 1750 Briercroft Ct, 128, Carrollton, Texas 75006, US
HVACElectricalBuilding Controlsand PlumbingHeating, Ventilation, and Air Conditioning (HVAC)CommercialIndustrial
FirstCall is a commercial and industrial HVAC, building controls, electrical, and plumbing services company. We serve commercial and industrial customers, including distribution centers, cold storage facilities, food manufacturing facilities, universities, and other commercial properties.
FirstCall has approximately 800 employees and operations across Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, Massachusetts, New York, Ohio, Louisiana and Texas. We are actively growing our operations across the country.
Offices: 7500 Rialto Blvd, Austin, Texas 78735, US · 1750 Briercroft Ct, 128, Carrollton, Texas 75006, US
HVACElectricalBuilding Controlsand PlumbingHeating, Ventilation, and Air Conditioning (HVAC)CommercialIndustrial