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Jobs at First State Bank of St. Charles (Now Hiring) — 2 open

First State Bank of St. Charles logoFirst State Bank of St. Charles

Product Support Assistant

Saint Charles, Missouri, United States · On-site

Mid level

First State Bank is seeking a Product Support Assistant at our 5th Street location. If you have knowledge of banking products and enjoy working in a high-paced environment, you could be a great fit. 40 hours per week. Fu…

Skills: Banking Product Knowledge, Customer Support, Online Banking Support, Cash Management Services, Fraud Support

First State Bank of St. Charles logoFirst State Bank of St. Charles

Teller/Retail Services Representative

Chesterfield, Missouri, United States · On-site

Mid level

First State Bank is seeking a Teller/Retail Services Representative at our Baxter Road location in Chesterfield, MO. If you have customer service and previous banking experience, then you may be a great fit! 40 hours per…

Skills: Customer Service, Cash Handling, Account Opening, IRA Regulations, Cross-selling

First State Bank of St. Charles logo

Product Support Assistant

First State Bank of St. Charles

Saint Charles, Missouri, United States • On-site

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Mid level

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  • Full-time
  • high school, bachelor degree
  • Medical Insurance, Dental Insurance, Vision Insurance, Paid Sick Leave, Paid Vacation, 401k
  • Posted 9d ago
  • ~40 hrs/week

Responsibilities

The Product Support Assistant provides customer support for various banking products and handles fraud-related issues. They are also responsible for preparing reports, assisting with audits, and supporting the Customer Care Center.

Requirements

A high school diploma or GED is required, while a bachelor's degree is preferred. Candidates should have one to four years of related experience or training.

Full job description

 

First State Bank is seeking a Product Support Assistant at our 5th Street location. If you have knowledge of banking products and enjoy working in a high-paced environment, you could be a great fit. 

40 hours per week. 

Full-Time benefits will apply, including; medical, dental and vision insurance, paid sick and vacation, 401k, ESOP and more!

Duties and Responsibilities:

The Product Support Assistant will perform all duties required of a Product Support Assistant by following policies and procedures set forth by First State Bank, including, but not limited to:

  • Prepares reports as needed.
  • Assists on projects for various departments as needed.
  • Assists with Teller systems.
  • Assist members of the Department Audit Committee to include reviewing and recommending revisions on policies and procedures as identified and prepare audit summaries.
  • Provides customer support on various bank products including online banking (both consumer and commercial), cash management services, debit cards, and our various deposit product line.
  • Provides support for various fraud types, including check, debit card, and Zelle.
  • Complete all required compliance training and complies with the Bank Secrecy Act and Anti-Money Laundering Act as well as all regulations which apply within the scope of the position.
  • Assists the Customer Care Center with answering incoming phone calls, including chat and online messages.

 

Qualifications:

  • High school diploma or general education degree (GED) required. Bachelor's degree (B.A.) from four year college or university preferred.
  • One to two years related experience and/or training required. Two to four years related experience and/or training preferred.

For more information about First State Bank, please visit our Career’s Page: https://fsbfinancial.com/about-us/careers/. 

As a condition of employment, all new hires will be required to complete a background check and drug testing.

First State Bank is an Equal Opportunity Employer, including protected veterans and individuals with disabilities. 

Related keywords

BankingOnline BankingCash ManagementDebit CardsDeposit ProductsFraud PreventionZelleBank Secrecy ActAnti-Money LaunderingComplianceAuditCustomer CareFinancial Services

About First State Bank of St. Charles

LinkedInVisit site

Independent & Locally-Owned Since 1867

Industry
Banking
Company size
201-500 employees
Founded
1867
Headquarters
St. Charles, MO
LinkedIn followers
847

First State Bank has served the banking, lending, and investing needs of our customers with a personal touch since 1867. We provide many different services including banking, mortgage and commercial lending, and wealth management. Our mission on social media is to provide financial information in a fun and easy-to-understand format. We ask that you follow these guidelines: • Protect your identity and your private information. Do not disclose any personal or financial information on this site. To discuss personal matters, please visit one of our banking centers or call us at 636-940-5555. • Be kind and respectful. Abusive, offensive, or unlawful comments will be removed. • First State Bank employees should identify themselves as such. We do not endorse posts of employees who are not authorized social media representatives of the bank. We reserve the right to remove any comments or posts that violate these guidelines and/or to report any individual who violates these guidelines. This page is moderated between the hours of 9 a.m. and 5 p.m. CST, Monday through Friday, except for holidays observed by the Federal Reserve System. The information on this site is intended to be educational in nature, and not intended to be interpreted as legal or tax advice. LinkedIn is a third-party website and is not affiliated with First State Bank. We do not take responsibility for the content or opinions posted by users. We are not responsible for the privacy or security policies of this site or other third-party sites that may be linked to/from/within it. First State Bank's Privacy Statement can be viewed at https://fsbfinancial.com/privacy-statement/. Member FDIC, Equal Housing Lender

Offices: 206 N. Fifth Street, St. Charles, MO 63301, US · 1501 Old Highway 94 South, St. Charles, MO 63303, US · 300 Woodlawn Avenue, O'Fallon, MO 63366, US · 3461 Technology Drive, Lake Saint Louis, MO 63367, US · 17050 Baxter Road, Chesterfield, MO 63005, US

Banking ServicesCommercial and Mortgage Lendingand Financial Services through First State Wealth AdvisorsBankingBitcoinFinancial Services
View all jobs at First State Bank of St. Charles

About First State Bank of St. Charles

LinkedInVisit site

Independent & Locally-Owned Since 1867

Industry
Banking
Company size
201-500 employees
Founded
1867
Headquarters
St. Charles, MO
LinkedIn followers
847

First State Bank has served the banking, lending, and investing needs of our customers with a personal touch since 1867. We provide many different services including banking, mortgage and commercial lending, and wealth management. Our mission on social media is to provide financial information in a fun and easy-to-understand format. We ask that you follow these guidelines: • Protect your identity and your private information. Do not disclose any personal or financial information on this site. To discuss personal matters, please visit one of our banking centers or call us at 636-940-5555. • Be kind and respectful. Abusive, offensive, or unlawful comments will be removed. • First State Bank employees should identify themselves as such. We do not endorse posts of employees who are not authorized social media representatives of the bank. We reserve the right to remove any comments or posts that violate these guidelines and/or to report any individual who violates these guidelines. This page is moderated between the hours of 9 a.m. and 5 p.m. CST, Monday through Friday, except for holidays observed by the Federal Reserve System. The information on this site is intended to be educational in nature, and not intended to be interpreted as legal or tax advice. LinkedIn is a third-party website and is not affiliated with First State Bank. We do not take responsibility for the content or opinions posted by users. We are not responsible for the privacy or security policies of this site or other third-party sites that may be linked to/from/within it. First State Bank's Privacy Statement can be viewed at https://fsbfinancial.com/privacy-statement/. Member FDIC, Equal Housing Lender

Offices: 206 N. Fifth Street, St. Charles, MO 63301, US · 1501 Old Highway 94 South, St. Charles, MO 63303, US · 300 Woodlawn Avenue, O'Fallon, MO 63366, US · 3461 Technology Drive, Lake Saint Louis, MO 63367, US · 17050 Baxter Road, Chesterfield, MO 63005, US

Banking ServicesCommercial and Mortgage Lendingand Financial Services through First State Wealth AdvisorsBankingBitcoinFinancial Services
View all jobs at First State Bank of St. Charles

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