Singapore, Singapore · On-site
Company Description Accor is in a partnership with one of the World's Leading Airlines, to manage the Lounge operations located in Changi Airport. We are looking for Passenger Relations Team Leaders who will be responsib…
Skills: Luxury Service, Team Leadership, Complaint Resolution, Coaching, Hospitality Management
Issy-les-Moulineaux, Ile-de-France, France · Hybrid
Company Description Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotel…
Skills: Microsoft Excel, Microsoft PowerPoint, HR Data Analysis, Internal Communication, HRIS
Issy-les-Moulineaux, Ile-de-France, France · Hybrid
Company Description Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotel…
Skills: Microsoft Excel, Microsoft PowerPoint, HR Data Analysis, Internal Communication, HRIS
Issy-les-Moulineaux, Ile-de-France, France · Hybrid
Description de l'entreprise Accor Tech & Digital est le moteur de la tech, des solutions digitales et de la transformation au sein du Groupe. Nos 5 000 talents s'engagent à offrir les meilleures expériences digitales et …
Skills: HR Business Partnering, HR Data Analysis, Internal Communication, Project Management, Microsoft Excel
Issy-les-Moulineaux, Ile-de-France, France · On-site
Company Description 🇬🇧 INTERN – GLOBAL SOCIAL MEDIA & INFLUENCE ASSISTANT (Economy brands) Location: Accor Global Headquarters – Issy-les-Moulineaux, France Duration: 6 months – starting mid-July 2026 Brands involved: …
Skills: Social Media Management, Influencer Coordination, Content Creation, Performance Tracking, Trend Monitoring
Issy-les-Moulineaux, Ile-de-France, France · On-site
Company Description 🇬🇧 INTERN – GLOBAL SOCIAL MEDIA & INFLUENCE ASSISTANT (Midscale brands) Location: Accor Global Headquarters – Issy-les-Moulineaux, France Duration: 6 months – starting mid-July 2026 Brands involved:…
Skills: Social Media Management, Influencer Coordination, Content Creation, Performance Tracking, Trend Monitoring
Issy-les-Moulineaux, Ile-de-France, France · On-site
Company Description 🇬🇧 INTERN – GLOBAL SOCIAL MEDIA & INFLUENCE ASSISTANT (Midscale brands) Location: Accor Global Headquarters – Issy-les-Moulineaux, France Duration: 6 months – starting mid-July 2026 Brands involved:…
Skills: Social Media Management, Influencer Coordination, Content Creation, Performance Tracking, Trend Monitoring
Issy-les-Moulineaux, Ile-de-France, France · On-site
Company Description Accor est un leader mondial de l’hospitalité, offrant des expériences dans plus de 110 pays avec 5 700 hôtels, 10 000 restaurants et bars, ainsi que des espaces de bien‑être et de coworking. Le Groupe…
Skills: Pricing Strategy, Revenue Management, Rate Architecture, Hotel Distribution Systems, Project Management
Issy-les-Moulineaux, Ile-de-France, France · On-site
Company Description Accor est un leader mondial de l’hospitalité, offrant des expériences dans plus de 110 pays avec 5 700 hôtels, 10 000 restaurants et bars, ainsi que des espaces de bien‑être et de coworking. Le Groupe…
Skills: Pricing Strategy, Revenue Management, Rate Architecture, Hotel Distribution Systems, Project Management
Singapore, Singapore · On-site
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Strategic Sales Planning, Marketing Strategy, Budget Management, Financial Forecasting, P&L Analysis
Issy-les-Moulineaux, Ile-de-France, France · Hybrid
Description de l'entreprise Accor Tech & Digital est le moteur de la tech, des solutions digitales et de la transformation au sein du Groupe. Nos 5 000 talents s'engagent à offrir les meilleures expériences digitales et …
Skills: IAM, IGA, Saviynt, RBAC, SoD
Issy-les-Moulineaux, Ile-de-France, France · Hybrid
Company Description Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotel…
Skills: Product Management, Digital Workplace Strategy, Microsoft 365, Intune Autopilot, Endpoint Management
Barcelona, Catalonia, Spain · On-site
Company Description Would you like to work for a company where hospitality is a work of heart and you can be all you are? Our purpose is to pioneer the art of responsible hospitality, connecting cultures with heartfelt c…
Skills: Sales, Customer Service, Hospitality, French Proficiency, English Fluency
Barcelona, Catalonia, Spain · On-site
Company Description Would you like to work for a company where hospitality is a work of heart and you can be all you are? Our purpose is to pioneer the art of responsible hospitality, connecting cultures with heartfelt c…
Skills: Sales, Customer Service, Hospitality, Tourism, German Proficiency
Barcelona, Catalonia, Spain · On-site
Company Description Would you like to work for a company where hospitality is a work of heart and you can be all you are? Our purpose is to pioneer the art of responsible hospitality, connecting cultures with heartfelt c…
Skills: Sales, Customer Service, Hospitality, French Proficiency, English Fluency
Barcelona, Catalonia, Spain · On-site
Company Description Would you like to work for a company where hospitality is a work of heart and you can be all you are? Our purpose is to pioneer the art of responsible hospitality, connecting cultures with heartfelt c…
Skills: Sales, Customer Service, Hospitality, French Proficiency, English Fluency
Issy-les-Moulineaux, Ile-de-France, France · Hybrid
Description de l'entreprise Accor Tech & Digital est le moteur de la tech, des solutions digitales et de la transformation au sein du Groupe. Nos 5 000 talents s'engagent à offrir les meilleures expériences digitales et …
Skills: IT Security, Risk Management, Incident Response, Microsoft EntraID, Microsoft Intune
Bengaluru, Karnataka, India · On-site
Company Description The Hoxton, Bangalore We are seeking an experienced Director of Sales & Marketing for The Hoxton, Bangalore. The Hoxton is opening its very first neighbourhood hotel in Asia, coming to India’s Bengalu…
Skills: Culinary Leadership, Menu Development, Cost Control, Labor Management, Italian Cuisine
Singapore, Singapore · On-site
Company Description Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the …
Skills: Customer Service, Coffee Brewing, Beverage Preparation, Inventory Management, Multitasking
Issy-les-Moulineaux, Ile-de-France, France · Hybrid
Description de l'entreprise Accor Tech & Digital est le moteur de la tech, des solutions digitales et de la transformation au sein du Groupe. Nos 5 000 talents s'engagent à offrir les meilleures expériences digitales et …
Skills: Revenue Management, Pricing, Forecasting, Market Segmentation, Strategic Execution
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Lead and supervise the Passenger Relations Team to provide luxury service to premium passengers at the airline lounge and airport. Responsibilities include handling escalated complaints, conducting team briefings, and monitoring performance through ongoing coaching.
Requires a minimum high school diploma, though a bachelor's degree in hospitality or tourism is preferred. Candidates must have experience in concierge, hotel front office, or aviation customer service, along with a proven track record of leading small customer-focused teams.
Accor is in a partnership with one of the World's Leading Airlines, to manage the Lounge operations located in Changi Airport. We are looking for Passenger Relations Team Leaders who will be responsible for providing a luxury level of service for guests, customers and clients while completing a variety of tasks assigned by the Passenger Relations Manager, in order to meet and exceed guests’ expectations. Passenger Relations Team Leader provides direction and supervision to the Passenger Relations Team ensuring optimum performance of PRO tasks and responsibilities.
Our culture of inclusion welcomes everyone regardless of race, gender and background.
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history. As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels. Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.
Offices: 711 5th Ave, New York, NY 10022, US
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history. As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels. Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.
Offices: 711 5th Ave, New York, NY 10022, US
