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Internship
Remote work options, Flexible work environment, Work-life balance support, Training and career paths, Deep work and personal development time, Multicultural environment
Posted 29d ago
~40 hrs/week
Responsibilities
Support the execution and monitoring of commercial e-commerce campaigns and track key performance indicators. Assist in broader commercial initiatives, market benchmarking, and general team organization and coordination.
Requirements
Candidates should have a strong interest in e-commerce and digital commercial strategy. Required traits include being highly organized, proactive, and possessing an analytical mindset with strong communication skills.
Full job description
Company Description
Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality.
Accor Tech & Digital, jobs in the tech field where intelligence is above all human!
Job Description
Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.
Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.
Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.
Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.
Here, your scope will know no boundaries;
So join us and dare to make an impact on the world!
Here is where your greatest challenge awaits you:
Why work for Accor?
We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.
Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Your mission:
1. Support the execution of commercial campaigns
Support the rollout of key commercial initiatives: help deploy and monitor online commercial offers and campaigns
Ensure everything is correctly set up and consistent across platforms
Coordinate with various teams to make sure campaigns are delivered on time
Manage and update key inputs such as participating hotels or campaign details
Support the preparation of content and required materials
Follow up on ongoing tasks and help keep projects on track
2. Support broader commercial & e-commerce initiatives
Contribute to transversal topics beyond campaigns, including:
Rate parity monitoring: support tracking of performance data and consolidate inputs/requests from Business Units
ALL e-commerce value initiatives: support ongoing streams aimed at making ALL.com a more performance-driven, e-commerce-focused platform
Help follow ongoing initiatives by:
tracking progress across different workstreams
supporting ad hoc analyses
consolidating inputs from various teams
3. Monitor performance
Track key performance indicators during campaigns
Help consolidate data and contribute to performance reporting
Flag potential issues or inconsistencies
4. Maintain and organize key information
Help keep track of all ongoing offers and initiatives
Ensure project information is up to date and consistent across teams
Support reporting and contribute to internal documents and presentations
5. Contribute to market insights
Conduct benchmarks on competitors and e-commerce best practices
Identify ideas and opportunities to improve our offers and performance
6. Team support
In addition to your role on commercial topics, you will also support team organization:
Assist in preparing key meetings and materials for management (planning, agendas, logistics)
Help build and format presentations
Support agenda follow-up and team coordination
Summarize key outcomes and action points
Ensure proper follow-up on discussions and decisions
Why this role is interesting
You will gain a 360° view of how e-commerce campaigns are built and executed
You will work on real business topics with visible impact on performance
You will develop project management, coordination and analytical skills
You will be exposed to a fast-moving, international environment
Profile
Strong interest in e-commerce, digital, and commercial strategy
Highly organized, detail-oriented, and proactive
Comfortable managing multiple tasks and stakeholders
Strong communication and coordination skills
Analytical mindset with attention to data and performance tracking
Qualifications
And you?
Strong interest in e-commerce, digital, and commercial strategy
Highly organized, detail-oriented, and proactive
Comfortable managing multiple tasks and stakeholders
Strong communication and coordination skills
Analytical mindset with attention to data and performance tracking
Additional Information
Accor dares to impact:
- the world
Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.
We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.
- your career:
We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences.
Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis.
- Specifically, at Accor Tech & Digital:
Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib.
Every Wednesday afternoon, dedicate your time to deep work and personal development.
Work in a multicultural and English-speaking environment.
Continuous improvement & training: hackathons, exceptional technology partnerships, dedicated talent management, certifications and a dedicated learning platform.
Additional Information
The position will be located in Paris (Issy Les Moulineaux) - 1-year internship (apprenticeship)
We are much more than a global leader. We are 330,000 women and men who put people at the heart of everything we do, and we are driven by an unbounded passion for service and a desire to exceed expectations. Joining Accor means embarking on a unique human adventure to invent the hospitality of tomorrow.
Your Accor experience begins now, so if you are up for a new challenge, and want to be a part of the best, then we want to hear from you!
Your information will be kept confidential according to EEO guidelines
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history.
As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels.
Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history.
As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels.
Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.