THE FAENA CULTURE The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s fines…
Skills: Food and Beverage Service, Guest Relations, Order Delivery, Menu Knowledge, Sanitation Standards
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Full-time
Posted 178d ago
~40 hrs/week
Responsibilities
Deliver food and beverage orders to guest lounges and cabanas efficiently while maintaining high service standards. Assist in the maintenance and restocking of pool and beach service areas and ensure guest satisfaction.
Requirements
Candidates must have comprehensive knowledge of menu items, liquor regulations, and hotel services. Ability to maintain cleanliness and follow departmental policies and service procedures is required.
Full job description
THE FAENA CULTURE
The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture.
JOB OVERVIEW
Deliver food and beverage orders, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest lounges according to hotel specifications, courteously and efficiently. Also assists in the maintenance and re-stocking of Pool & Beach food and beverage areas (service huts, breakdown stations and kitchen runner’s station).
DUTIES AND RESPONSIBILITIES
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Maintain complete knowledge of:
Lounge & Cabana numbers, room capacity, hours of operation, proper table set-up and dress code of the Pool & Beach.
All liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the Pool & Beach.
The particular characteristics and description of every food and beverage item on the Pool & Beach menu.
All menu items, prices, preparation method/time, major ingredients and quality standards, taste, appearance, texture, serving temperature, garnish and method of presentation.
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and driving while under the influence.
Complete opening and closing side duties as assigned.
Retrieve all alcoholic beverage items from bar and serve to guest.
Open and serve wine/champagne bottles.
Make all varieties of coffee.
Serve all food courses and non-alcoholic beverage items to the guest.
Guide the activities of the assigned Bus person to ensure optimum service to guests.
Clear each course.
Remove soiled wares from areas as assigned and transport to stewarding area.
Extend appreciation for guest patronage and invite them to return.
Clean and reset tables immediately after guest departs.
ABOUT FAENA GROUP
Founded by Alan Faena, Faena Group specializes in the creation of one-of-a-kind holistic environments anchored in cultural experiences and socially responsible projects that integrate residences and hotels with art and cultural spaces. Faena Group is rooted in ideas and concepts that have the power to reshape and enhance our world. The projects it develops are platforms for personal expression and cultural interaction—destination landmarks that inspire original thinking.
Since 2000, Alan Faena has partnered with Len Blavatnik, a business leader with global interests in natural resources, media, entertainment, telecommunications and real estate; together they have transformed an abandoned stretch of property, the docklands of Puerto Madero, into one of the most valuable pieces of real estate in Buenos Aires. Faena Group’s success in Argentina has consolidated the company’s expertise in urban development. Faena Group’s global expansion launched with the opening of Faena District Miami Beach, a new cultural epicenter that has kick-started an artistic and cultural renaissance in the heart of Miami Beach.
Offices: 3201 Collins Ave, Miami Beach, FL 33140, US · Martha Salotti 445, Buenos Aires, AR
Luxury ResidencesLuxury and Boutique Design HotelsArtsHighly Curated Retail SpacesSpaLive EntertainmentHospitalityEpicureanLuxury Serviceand Forbes Five-Star Service
ABOUT FAENA GROUP
Founded by Alan Faena, Faena Group specializes in the creation of one-of-a-kind holistic environments anchored in cultural experiences and socially responsible projects that integrate residences and hotels with art and cultural spaces. Faena Group is rooted in ideas and concepts that have the power to reshape and enhance our world. The projects it develops are platforms for personal expression and cultural interaction—destination landmarks that inspire original thinking.
Since 2000, Alan Faena has partnered with Len Blavatnik, a business leader with global interests in natural resources, media, entertainment, telecommunications and real estate; together they have transformed an abandoned stretch of property, the docklands of Puerto Madero, into one of the most valuable pieces of real estate in Buenos Aires. Faena Group’s success in Argentina has consolidated the company’s expertise in urban development. Faena Group’s global expansion launched with the opening of Faena District Miami Beach, a new cultural epicenter that has kick-started an artistic and cultural renaissance in the heart of Miami Beach.
Offices: 3201 Collins Ave, Miami Beach, FL 33140, US · Martha Salotti 445, Buenos Aires, AR
Luxury ResidencesLuxury and Boutique Design HotelsArtsHighly Curated Retail SpacesSpaLive EntertainmentHospitalityEpicureanLuxury Serviceand Forbes Five-Star Service