At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
Skills: Vendor Management, Governance, Strategic Planning, Performance Management, Data Analysis
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, an…
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
Skills: Machine Learning, Ranking and Recommendation, People Management, A/B Testing, Causal Inference
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
Skills: Machine Learning, Deep Learning, Python, PyTorch, TensorFlow
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
Skills: Software Development, API Design, Data Modeling, Node.js, React
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
Skills: Machine Learning, Natural Language Processing, Large Language Models, Python, Java
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
Skills: Oracle EPM, EPBCS, Groovy Scripting, EPM Automate, Data Management
Développeur logiciel III (généraliste – Contenu) - Software Developer III (Full Stack - Content)
Montreal, Quebec, Canada · Hybrid
$109k–$152k/yr
Senior$6.7B raised
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
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Full-time
bachelor degree, postgraduate degree
Posted 10d ago
Apply by Aug 24
~40 hrs/week
Responsibilities
You will lead vendor governance and manage performance to ensure high-quality, scalable, and compliant service delivery across the Strategic Partnerships & Affiliates organization. Additionally, you will drive continuous improvement initiatives and partner with cross-functional teams to implement automation and process optimizations.
Requirements
The role requires a Bachelor's or Master's degree and proven experience in vendor management within a digital, e-commerce, or technology environment. Candidates must demonstrate strong analytical skills, the ability to drive performance through data-driven insights, and effective stakeholder management capabilities.
Full job description
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
As a Vendor Manager within the Business Operations team, you will own the performance, governance, and strategic management of a portfolio of vendors supporting the Strategic Partnerships & Affiliates (SPA) organisation. You will be responsible for ensuring vendors deliver high-quality, scalable, and compliant services that support business objectives and enhance the experience of both internal stakeholders and external partners.
Working cross-functionally with operational, commercial, and technology teams, you will drive vendor performance through robust governance, data-driven decision making, and continuous improvement initiatives. You will identify opportunities to optimise processes, implement automation, mitigate operational risks, and improve service delivery outcomes. As the organisation continues to scale, you will play a key role in evolving ops vendor management from a transactional function into a strategic capability that delivers measurable business value, operational efficiency, and long-term partnership success.
Responsibilities
Lead vendor governance across internal and external teams, supporting the design, implementation, and continuous evolution of the vendor operating model.
Manage vendor performance, value delivery, and commercial outcomes, ensuring contractual obligations, service levels, quality standards, and key performance indicators are consistently achieved.
Foster a culture of continuous improvement with vendor partners, driving scalability, operational efficiency, process standardisation, and service excellence.
Monitor vendor performance trends, identify risks and performance gaps, conduct root cause analysis, and own the development and execution of vendor improvement plans.
Partner with cross-functional stakeholders to support the delivery of vendor-enabled transformation initiatives, including automation and process optimisation opportunities, ensuring clear requirements, effective testing, operational readiness, and sustainable support models are established.
Define and optimise support frameworks, quality controls, escalation processes, and governance mechanisms to ensure reliable and scalable service delivery.
Drive prioritisation and alignment of vendor initiatives, balancing business needs, vendor capacity, and strategic objectives while managing stakeholder expectations, dependencies, and delivery timelines.
Act as the primary escalation point for vendor-related operational risks, service issues, and performance concerns, coordinating resolution across internal and external stakeholders.
Qualifications
Bachelor's or Master’s degree or equivalent work experience.
Proven experience in vendor management, ideally within a digital, e-commerce or technology environment.
Demonstrated ability to drive vendor performance using performance metrics, governance routines, and data-driven insights.
Experience in the implementation of automation, tooling and technology-enabled operations.
Strong analytical, problem solving, and decision-making capability.
Strong stakeholder management experience, with the ability to influence at a senior level.
Comfortable working in a dynamic, ambiguous environment and prioritising across multiple vendors, stakeholders, and requests.
Solid analytical skills; able to interpret data, identify trends, and translate insights into concrete actions for vendors and internal teams.
Experience in travel, online marketplaces, or partner/affiliate ecosystems is a plus.
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request athttps://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Expedia Group, Inc. (NASDAQ: EXPE) is the global travel marketplace with one purpose: to help travelers explore the world, one journey at a time. Expedia Group™ connects travelers, partners, and advertisers through its trusted brands, leading technology, and rich first-party data, delivering predictive, personalized experiences that shape the future of travel.
Expedia Group’s ecosystem includes three flagship consumer brands – Expedia®, Hotels.com®, and Vrbo® – the largest B2B travel business, and a premier advertising network. Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. If you require an accommodation or adjustment for any part of the application or recruitment process, please let us know by completing our Accommodation Request Form or contacting your recruiter.
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident about who they are. We do not send job offers via email, or any other messaging tools, to individuals we have not had prior contact with. Our email domain is @expediagroup.com. Our official careers website, where you can to find and apply for job openings, is careers.expediagroup.com/jobs.
If you require customer service support to cancel, change or ask about a refund for your trip, you can connect with our 24/7 Virtual Agent through the following links:
Expedia: https://www.expedia.com/helpcenter
Hotels.com: https://service.hotels.com/en-us/
Vrbo: https://help.vrbo.com/
For additional assistance, direct message us on Twitter @ExpediaHelp with your itinerary number and email address: https://twitter.com/ExpediaHelp
Offices: 1111 Expedia Group Way W., Seattle, WA 98119, US · DLF City Phase 1 Road, Gurgaon, Haryana 122002, IN · 1 Martin Pl, Sydney, New South Wales 2000, AU · 65 Rue de la Victoire, Paris, IdF 75009, FR · 63 Rue de Bresoles, Montreal, QC H2Y 1V7, CA
Expedia Group, Inc. (NASDAQ: EXPE) is the global travel marketplace with one purpose: to help travelers explore the world, one journey at a time. Expedia Group™ connects travelers, partners, and advertisers through its trusted brands, leading technology, and rich first-party data, delivering predictive, personalized experiences that shape the future of travel.
Expedia Group’s ecosystem includes three flagship consumer brands – Expedia®, Hotels.com®, and Vrbo® – the largest B2B travel business, and a premier advertising network. Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. If you require an accommodation or adjustment for any part of the application or recruitment process, please let us know by completing our Accommodation Request Form or contacting your recruiter.
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident about who they are. We do not send job offers via email, or any other messaging tools, to individuals we have not had prior contact with. Our email domain is @expediagroup.com. Our official careers website, where you can to find and apply for job openings, is careers.expediagroup.com/jobs.
If you require customer service support to cancel, change or ask about a refund for your trip, you can connect with our 24/7 Virtual Agent through the following links:
Expedia: https://www.expedia.com/helpcenter
Hotels.com: https://service.hotels.com/en-us/
Vrbo: https://help.vrbo.com/
For additional assistance, direct message us on Twitter @ExpediaHelp with your itinerary number and email address: https://twitter.com/ExpediaHelp
Offices: 1111 Expedia Group Way W., Seattle, WA 98119, US · DLF City Phase 1 Road, Gurgaon, Haryana 122002, IN · 1 Martin Pl, Sydney, New South Wales 2000, AU · 65 Rue de la Victoire, Paris, IdF 75009, FR · 63 Rue de Bresoles, Montreal, QC H2Y 1V7, CA