Dusseldorf, North Rhine-Westphalia, Germany · Hybrid
Was erwartet Dich bei uns ? Als Technical Consultant bist du die erste Ansprechperson für unsere Nutzerinnen und Nutzer – und machst in jedem Kontakt spürbar, wie stark unsere Daten, unsere Plattform und unser Service wi…
Skills: Technical Support, Ticket Management, AdTech, MarTech, Online Marketing
Dusseldorf, North Rhine-Westphalia, Germany • Hybrid
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Act as the first point of contact for users to resolve technical tracking and attribution queries via ticket management. Responsible for maintaining customer documentation and proactively monitoring data quality for key accounts.
Requires experience in AdTech or MarTech technical support with a strong understanding of online marketing and tracking systems. Must possess analytical skills and the ability to communicate professionally in both German and English.
Als Technical Consultant bist du die erste Ansprechperson für unsere Nutzerinnen und Nutzer – und machst in jedem Kontakt spürbar, wie stark unsere Daten, unsere Plattform und unser Service wirklich sind.
Die Rolle ist technisch und konzeptionell zugleich, mitten im schnellen Umfeld von digitaler Analyse und datengetriebener Marketing-Messung. Du knackst echte Tracking- und Attributionsfragen, bei denen Mitdenken gefragt ist, und sorgst dafür, dass unsere Kundinnen und Kunden Antworten bekommen, die klar, verlässlich und verständlich sind. Damit prägst du unmittelbar, wie sie unsere anspruchsvolle Analyseplattform erleben. Direkter Kundenkontakt, aber nie als Einzelkämpfer: An deiner Seite stehen unsere Leute aus Technologie, Marketing und Data Science. Deine Rolle:
Marketing Performance Platform powered by unique data collection and best-of-breed algorithms.
Exactag transforms how marketers measure, evaluate, and optimize their marketing spend. Our SaaS platform is an all-in-one solution that helps brands and advertisers define the optimal marketing mix with a unified measurement approach. Exactag empowers marketers to confidently manage their marketing efforts by uniquely combining rigorous data collection, sophisticated algorithms, and complete transparency — a rare offering in the market. Advertisers keep 100% control of their data about the success of digital and non-digital advertising channels and commission payout optimization via real-time attribution. Our answer to the increasing heterogeneity of data sources is a best-of-breed approach for modeling. We apply specialized algorithms to different data types to get the maximum insights and impact for your marketing. By adopting our approach, marketers can achieve the seamless integration of marketing attribution and marketing mix model they want.
Offices: Theodorstraße 178, Düsseldorf, North Rhine-Westphalia 40472, DE
Marketing Performance Platform powered by unique data collection and best-of-breed algorithms.
Exactag transforms how marketers measure, evaluate, and optimize their marketing spend. Our SaaS platform is an all-in-one solution that helps brands and advertisers define the optimal marketing mix with a unified measurement approach. Exactag empowers marketers to confidently manage their marketing efforts by uniquely combining rigorous data collection, sophisticated algorithms, and complete transparency — a rare offering in the market. Advertisers keep 100% control of their data about the success of digital and non-digital advertising channels and commission payout optimization via real-time attribution. Our answer to the increasing heterogeneity of data sources is a best-of-breed approach for modeling. We apply specialized algorithms to different data types to get the maximum insights and impact for your marketing. By adopting our approach, marketers can achieve the seamless integration of marketing attribution and marketing mix model they want.
Offices: Theodorstraße 178, Düsseldorf, North Rhine-Westphalia 40472, DE
