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ESW logoESW

Regional Partnership Account Manager

Madrid, Community of Madrid, Spain · Hybrid

Mid level

The Opportunity ESW is a dynamic and innovative leader in the DTC ecommerce space, dedicated to delivering high-quality products and services to our clients. The Regional Partnership Account Manager will be responsible f…

Skills: Partnership Management, Account Management, Business Development, Strategic Planning, Relationship Building

ESW logo

Regional Partnership Account Manager

ESW

Madrid, Community of Madrid, Spain • Hybrid

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Mid levelHybrid · 3 days in office

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  • Full-time
  • Meal Vouchers, Public Transport Tickets, Kindergarten Support, Health Insurance, Annual Salary Reviews, Internal Advancement Opportunities
  • Posted 8d ago
  • ~40 hrs/week

Responsibilities

The role focuses on identifying, recruiting, and managing key partnerships to expand the company's regional network and achieve mutual business objectives. Responsibilities include tracking performance metrics, executing engagement strategies, and collaborating with internal teams to optimize partner effectiveness.

Requirements

Candidates need 1-3 years of experience in partnerships or account management within the eCommerce or Payment Service Provider industry. Fluency in both English and French is required to lead meetings effectively.

Full job description

The Opportunity

ESW is a dynamic and innovative leader in the DTC ecommerce space, dedicated to delivering high-quality products and services to our clients. The Regional Partnership Account Manager will be responsible for managing and developing relationships with key partners in the assigned region. This role involves identifying new partnership opportunities, facilitating collaboration, and ensuring the success of partner initiatives to achieve mutual business objectives. This role reports directly to the Senior Director of Partnerships.

Responsibilities

  • Identify and recruit new partners to expand the company's partner network in the region.
  • Develop and execute strategies for partner engagement and growth.
  • Cultivate and maintain strong relationships with existing partners, acting as the main point of contact for partner inquiries and support.
  • Ensure alignment between partners and the company's commercial goals and objectives.
  • Track and analyze partner performance metrics, providing insights and recommendations to optimize partnership effectiveness.
  • Conduct regular business reviews with partners to assess progress and identify areas for improvement.
  • Work closely with partners to develop joint marketing strategies, sales enablement programs, and co-branded initiatives.
  • Facilitate training, enablement, and resources for partners to enhance their knowledge about ESW services and support the company's offerings.
  • Stay informed about industry trends, competitive landscapes, and partner dynamics in the region.
  • Utilize market insights to refine partnership strategies and identify new opportunities.
  • Collaborate with internal teams, including sales, marketing, and product development, to ensure successful execution of partner initiatives.
  • Share partner feedback and insights with relevant teams to inform product and service enhancements.
  • Maintain accurate records of partner interactions, performance, and activities within the company's CRM system.
  • Prepare and present regular reports on partnership progress and outcomes to senior management.

Requirements

  • Able to speak English, French fluently enough to lead a meeting
  • 1–3 years of experience in partnerships, sales, account management, or business development (internships included) at an eCommerce or PSP (Payment Service Provider) company
  • Excellent communication and interpersonal skills with the ability to build and maintain relationships
  • Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment
  • Comfortable working with data and a willingness to develop analytical and problem-solving skills
  • Proactive, eager to learn, and able to work both independently and as part of a team

About ESW

Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.


Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

Why join us

  • Direct hire with a product company: This isn’t consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.  
  • Flexible retribution: Make your everyday life easier and more affordable with our flexible retribution options, including meal vouchers, public transport tickets, kindergarten support, and health insurance. 
  • Career Development: Enjoy annual salary reviews, genuine opportunities for internal advancement, and a yearly performance bonus you can count on. 
  • International environment: Work with people from over 30 different cultures and get the chance to use English daily.  
  • Home Office Budget: A €350 allowance to craft a workspace that keeps you productive and inspired. 
  • Employee Assistance Program: Free access to a platform offering therapy and counselling whenever you need it. Because mental health matters. 
  • Hybrid working: Enjoy the best of both worlds with 2–3 days in our office in Méndez Alvaro, and 2–3 days working from the comfort of your home.  
  • Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.  

ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.  

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.  

#LI-hybrid #LI-TS1 

Related keywords

DTC EcommercePSPPayment Service ProviderCRMPartner EngagementMarket InsightsCommercial GoalsBusiness ReviewsCo-branded InitiativesInternational CheckoutGlobal ReturnsPayment ProcessingRegional PartnershipsAccount ManagementSales Enablement

About ESW

LinkedInVisit site

We absorb complexity so you can grow globally.

Industry
Technology, Information and Internet
Company size
501-1,000 employees
Founded
2010
Headquarters
Dublin
LinkedIn followers
29,824

ESW is the international growth engine for the world's most ambitious brands. We remove the operational and compliance complexity of global commerce so brands can unlock their growth ambitions across 200+ markets without sacrificing brand control, data ownership, or strategic agility. ESW's enterprise-grade technology platform is standardized for scale and composable by design, architected to fit each brand's exact market strategy and supply chain needs, not the other way around. Our Merchant of Record model absorbs tax, legal, and compliance liability, while AI-driven intelligence and automation optimize decisions, adapt to local complexity, and future-proof commerce surfaces. From localized checkout and global payments to fulfilment, returns, and agentic commerce - ESW powers commerce everywhere, for brands that don't believe in limits. The world is complicated. Your expansion doesn't have to be. We've got this.

Offices: Dublin, IE · New York, US · Madrid, ES

Global paymentsGlobal logisticsCustoms and complianceLocalizationReturns managementCustomer experienceDTC (direct-to-consumer)Global expansionEcommerce technologyDuties and taxes
View all jobs at ESW

About ESW

LinkedInVisit site

We absorb complexity so you can grow globally.

Industry
Technology, Information and Internet
Company size
501-1,000 employees
Founded
2010
Headquarters
Dublin
LinkedIn followers
29,824

ESW is the international growth engine for the world's most ambitious brands. We remove the operational and compliance complexity of global commerce so brands can unlock their growth ambitions across 200+ markets without sacrificing brand control, data ownership, or strategic agility. ESW's enterprise-grade technology platform is standardized for scale and composable by design, architected to fit each brand's exact market strategy and supply chain needs, not the other way around. Our Merchant of Record model absorbs tax, legal, and compliance liability, while AI-driven intelligence and automation optimize decisions, adapt to local complexity, and future-proof commerce surfaces. From localized checkout and global payments to fulfilment, returns, and agentic commerce - ESW powers commerce everywhere, for brands that don't believe in limits. The world is complicated. Your expansion doesn't have to be. We've got this.

Offices: Dublin, IE · New York, US · Madrid, ES

Global paymentsGlobal logisticsCustoms and complianceLocalizationReturns managementCustomer experienceDTC (direct-to-consumer)Global expansionEcommerce technologyDuties and taxes
View all jobs at ESW

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