Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across a…
Skills: Shipment Tracking, Microsoft Office, Logistics Coordination, Billing Support, Customer Service
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across a…
Skills: Microsoft Office, Logistics Coordination, Freight Forwarding, Customer Service, Problem Solving
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across a…
Skills: Dispatching, Logistics Management, Hours-of-Service Regulations, DOT Regulations, Microsoft Word
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across a…
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across a…
Skills: Microsoft Office, Logistics Coordination, Freight Forwarding, Customer Service, Problem Solving
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across a…
Overview Driver Candidates Only: Please CLICK HERE to apply for this job on Tenstreet Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized …
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across a…
Skills: Forklift Operation, Pallet Jack Operation, Warehouse Management System (WMS), Microsoft Word, Microsoft Excel
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across a…
Skills: Warehouse Management System (WMS), Microsoft Office, Customer Service, Data Analysis, Inventory Management
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across a…
Skills: Microsoft Office, Logistics Coordination, Transportation Pricing, Customer Service, Problem Solving
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across a…
Skills: Forklift Operation, Pallet Jack Operation, Warehouse Management System (WMS), Microsoft Word, Microsoft Excel
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across a…
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across a…
Skills: Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access, Customer Service
Greensboro, North Carolina, United States · Remote OK
$95k–$130k/yr
Mid level
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across a…
Skills: Warehouse Operations, Project Management, MS Excel, MS Access, MS PowerPoint
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across a…
Skills: Warehouse Management System (WMS), Microsoft Office, Customer Service, Team Leadership, Data Analysis
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across a…
Skills: Warehouse Management System (WMS), Microsoft Office, Customer Service, Team Leadership, Data Analysis
Overview Driver Candidates Only: Please CLICK HERE to apply for this job on Tenstreet Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized …
Overview Driver Candidates Only: Please CLICK HERE to apply for this job on Tenstreet Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized …
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across a…
Skills: Inventory Retrieval, Packing, Warehouse Management System (WMS), Microsoft Word, Microsoft Excel
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across a…
Skills: Warehouse Management System (WMS), Microsoft Office, Customer Service, Data Analysis, Inventory Management
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$16/hr–$20/hr
Full-time
high school
Paid vacation, Sick time, Holidays, 401(k) plan with company match, Medical insurance, Dental insurance
Posted 3d ago
Apply by Jul 24
~40 hrs/week
Responsibilities
The Specialist is responsible for tracking and monitoring shipments to ensure timely status updates and high service levels for customers. They also handle clerical tasks related to billing, transportation, and communication with service providers.
Requirements
Candidates must have a high school diploma and 0-2 years of experience, with a preference for those with transportation or freight forwarding industry experience. Proficiency in Microsoft Office and the ability to work flexible shifts are required.
Full job description
Overview
Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.
We are proud to offer highly competitive pay and a comprehensive benefits package, including:
Paid vacation, sick time, and holidays
401(k) plan with company match
Medical, dental, and vision insurance
Short- and long-term disability plans
Life and accidental death & dismemberment insurance
Job referral bonus program
Position Pay Range: $16.00-$20.00 per hour
Responsibilities
The Specialist, North American Operations, is responsible for maintaining the expected service level of all EFW shipments, updating shipments with the most accurate and timely status, and ensuring the quality of service provided to EFW customers.
To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.
Track, trace, and monitor Estes Forwarding shipments and update the status with complete notes.
Perform clerical processes related to the Estes Forwarding business. Process routine customer information in support of transportation, billing, and/or collection efforts.
Monitor the Web, fax, and voice mail for service provider updates.
Maintain data for specific customers, markets, products, and/or processes as required.
Assist and support coordinators, supervisors, and managers with various business needs.
Communicate to Estes Forwarding Coordinator or Supervisor any issues or problems that may put a shipment in jeopardy of failure.
Confirm charges from service providers as needed.
Maintain familiarity with conditions that need special and accessorial charges and ensure that all costs and charges are complete and accurate.
Perform miscellaneous job functions to assist with operations, sales efforts, contracts, and billing.
Support and promote company core values.
Regular attendance is required.
Comply with company C-TPAT and TSA security procedures.
Perform other duties as assigned.
Qualifications
The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.
SKILLS AND ABILITIES
Must be able to work flexible shifts.
Intermediate proficiency in Microsoft Office, internet, web-based, and job-specific software applications.
Ability to plan, organize, and manage multiple projects and set priorities.
Ability to develop and use collaborative relationships to accomplish work goals; develops individual relationships by listening, sharing ideas, and appreciating others' efforts.
Maintain stable performance under pressure or opposition; handle stress in a manner that is acceptable to others and the organization.
Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.
Read, analyze, and interpret highly complex regulations and procedures, and respond to common inquiries or complaints.
Ability to effectively present information and respond to questions from groups of customers and employees.
Ability to read and interpret general business documents.
Ability to write routine reports and general business correspondence.
Ability to work with peers and communicate basic concepts.
Ability to solve practical problems through standardized solutions that require limited judgment.
Ability to follow prescribed and detailed procedures to solve routine problems.
Must be eligible to work in the United States.
At this time, EFW will not sponsor a new applicant for employment authorization for this position.
EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.
SUPERVISION
The position functions with supervision and has no direct reports.
EDUCATION/EXPERIENCE
Minimum of a High School Diploma (or equivalent) and 0-2 years of experience. 1-3 years of experience in the Transportation or Freight Forwarding industry preferred. However, a combination of experience and/or education will be taken into consideration.
LICENSES/CERTIFICATIONS
None required.
TRAVEL
None required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Typically sitting at a desk or table. Intermittently sitting, standing, walking, or stooping.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.
Normal office situation.
EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.
Delivering the EFW Experience by exceeding expectations each and every time.
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
501-1,000 employees
Founded
2003
Headquarters
Richmond, Virginia
LinkedIn followers
8,531
EFW (Estes Forwarding Worldwide) is a leading global logistics provider dedicated to transforming supply chains through integrated, people-first solutions. Backed by Estes, America’s largest privately held freight carrier, EFW blends family-owned values with a global reach.
Founded in 2003 and evolving rapidly through strategic acquisitions, technology investment, and service expansion, EFW is trusted by manufacturers, retailers, government agencies, and leading brands seeking consistency and confidence across their supply chains. Our mission is to set the standard as the industry’s most trusted logistics partner through innovation, excellence, and enduring relationships.
Trust EFW to connect every stage of your supply chain with speed, transparency, and accountability.
Offices: 100 Gateway Centre Pkwy, Suite 210, Richmond, Virginia 23235, US
Global TransportationInternational Air TransportationDomestic Air TransportationGround TransportationOcean TransportationLogisticsRetail LogisticsWhite GloveRetailExpedited
Delivering the EFW Experience by exceeding expectations each and every time.
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
501-1,000 employees
Founded
2003
Headquarters
Richmond, Virginia
LinkedIn followers
8,531
EFW (Estes Forwarding Worldwide) is a leading global logistics provider dedicated to transforming supply chains through integrated, people-first solutions. Backed by Estes, America’s largest privately held freight carrier, EFW blends family-owned values with a global reach.
Founded in 2003 and evolving rapidly through strategic acquisitions, technology investment, and service expansion, EFW is trusted by manufacturers, retailers, government agencies, and leading brands seeking consistency and confidence across their supply chains. Our mission is to set the standard as the industry’s most trusted logistics partner through innovation, excellence, and enduring relationships.
Trust EFW to connect every stage of your supply chain with speed, transparency, and accountability.
Offices: 100 Gateway Centre Pkwy, Suite 210, Richmond, Virginia 23235, US
Global TransportationInternational Air TransportationDomestic Air TransportationGround TransportationOcean TransportationLogisticsRetail LogisticsWhite GloveRetailExpedited