CityIrvineStateCaliforniaJob LocationIrvine - OperationsPosition TypeRegular The Application Manager is primarily responsible for managing all aspects of the application process. They will be responsible for developing a…
CityOceansideStateCaliforniaJob LocationSAN 100 Mission HillsPosition TypeRegular The Community Relations Representative plays a vital role in delivering an exceptional experience throughout the customer life cycle. As t…
Skills: Customer Service, CRM Software, Microsoft Office Suite, Communication, Time Management
Oconee County, South Carolina, United States · On-site
$23/hr–$28/hr
Mid level$1.3B raised
CitySan JoseStateCaliforniaJob LocationSFO 226 Esplanade ApartmentsPosition TypeTemporary The Maintenance Technician is responsible for performing general maintenance tasks including work orders, unit turns, maintaining …
San Francisco, California, United States · On-site
$22/hr–$26/hr
Entry level$1.3B raised
CityFremontStateCaliforniaJob LocationSFO 549 Mission PeaksPosition TypeRegular The Porter is responsible for maintaining the grounds, curb appeal, clubhouse, amenities, and other common areas at one or more properties i…
Skills: Custodial Services, General Maintenance, Groundskeeping, Waste Management, Customer Service
San Francisco, California, United States · On-site
$23/hr–$28/hr
Mid level$1.3B raised
CitySan JoseStateCaliforniaJob LocationSFO 365 EpicPosition TypeRegular The Maintenance Technician is responsible for performing general maintenance tasks including work orders, unit turns, maintaining the grounds, curb …
CityIrvineStateCaliforniaJob LocationIrvine Regional Office (Derian)Position TypeRegular The Reinvestment department's aim is to enhance FFO growth by maximizing property cashflows and investment returns. This is achieve…
Skills: Financial Modeling, Data Analysis, Underwriting, Power BI, Microsoft Excel
CityIrvineStateCaliforniaJob LocationIrvine Regional Office (Derian)Position TypeRegular The Senior Training Specialist is an integral member of the team, responsible for designing, developing, delivering, and continuous…
Skills: Instructional Design, Training Facilitation, Learning Management System (LMS), Curriculum Design, Onboarding
CityHuntington BeachStateCaliforniaJob LocationOCC 080 Huntington Breakers AptPosition TypeRegular The Maintenance Technician is responsible for performing general maintenance tasks including work orders, unit turns, mai…
CitySan DiegoStateCaliforniaJob LocationSAN 541 Carmel LandingPosition TypeRegular The Maintenance Technician is responsible for performing general maintenance tasks including work orders, unit turns, maintaining the gro…
CitySan DiegoStateCaliforniaJob LocationSAN 538 MontanosaPosition TypeRegular The Maintenance Supervisor is responsible for all maintenance aspects of the community’s operations and objectives. Accountable for: operating…
CityWoodland HillsStateCaliforniaJob LocationWoodland Hills Regional OfficePosition TypeRegular We are seeking a strategic and dynamic Sr. Manager, HR Business Partner to join our team and support key client groups acros…
CitySan DiegoStateCaliforniaJob LocationSAN 420 Form 15Position TypeRegular The Maintenance Technician is responsible for performing general maintenance tasks including work orders, unit turns, maintaining the grounds, c…
CityWoodland HillsStateCaliforniaJob LocationLAX 027 Avondale at Warner CenterPosition TypeRegular The Operations Coordinator plays a vital role in supporting maintenance operations. This position ensures the seamless co…
San Francisco, California, United States · On-site
$26/hr–$31/hr
Mid level$1.3B raised
CityRedwood CityStateCaliforniaJob LocationSFO 581 RadiusPosition TypeRegular The Operations Coordinator plays a vital role in supporting maintenance operations. This position ensures the seamless coordination of mainten…
Skills: Vendor Scheduling, Project Support, Service Request Prioritization, Purchase Order Creation, Unit Turnover Management
CityWoodland HillsStateCaliforniaJob LocationWoodland Hills Regional OfficePosition TypeRegular The Regional Manager of Community Management will lead operations for a regional portfolio, with accountability for maximizi…
CityOceansideStateCaliforniaJob LocationSAN 100 Mission HillsPosition TypeRegular The Community Relations Representative plays a vital role in delivering an exceptional experience throughout the customer life cycle. As t…
Skills: Customer Service, CRM Software, Microsoft Office Suite, Communication Skills, Time Management
CityMenlo ParkStateCaliforniaJob LocationSFO 426 Roen Menlo ParkPosition TypeRegular The Maintenance Technician is responsible for performing general maintenance tasks including work orders, unit turns, maintaining the g…
San Francisco, California, United States · On-site
$26/hr–$31/hr
Entry level$1.3B raised
CitySunnyvaleStateCaliforniaJob LocationSFO 558 SolsticePosition TypeTemporary The Community Relations Representative plays a vital role in delivering an exceptional experience throughout the customer life cycle. As the …
Skills: Customer Service, CRM Software, Communication Skills, Time Management, Organizational Skills
CityRentonStateWashingtonJob LocationPNW 571 Pinnacle on Lake WashingtonPosition TypeRegular The Maintenance Technician II plays a vital role in ensuring the upkeep and functionality of one or more residential properties…
CityIrvineStateCaliforniaJob LocationIrvine - OperationsPosition TypeRegular The Application Manager is primarily responsible for managing all aspects of the application process. They will be responsible for developing a…
The Application Manager oversees the full cycle of application review, approval, and verification within a centralized sales hub. They are responsible for managing a team of Application Consultants, providing coaching, and ensuring organizational excellence and compliance.
Requirements
Candidates should have a high school diploma (degree preferred) and 2-3 years of experience in property management, call centers, or sales. Proven leadership experience managing 5 or more associates and proficiency in CRM and Microsoft Office are required.
Full job description
City
Irvine
State
California
Job Location
Irvine - Operations
Position Type
Regular
The Application Manager is primarily responsible for managing all aspects of the application process. They will be responsible for developing and implementing strategies and practices based on the company's needs and motivating, coaching and monitoring the performance of application associates to achieve organizational excellence.
WHAT YOU WILL DO:
Work in a centralized sales hub and facilitates full cycle application review, approval/denial, and income/identity verification (if applicable).
Ensure all applications are reviewed daily and applicants are responded to promptly.
Work directly with applicants to collect and address any outstanding items required for approval.
Schedule and delegate workload between Application Consultants to ensure work is being completed accurately and timely.
Provide feedback, coaching, and support to the Application Team to drive achievement of established goals.
Hold one-on-one meetings with staff.
Maintain in-depth knowledge of Funnel lead management and the application process per company standards.
Exercise discretion as it relates to confidential resident, property, and company information.
Compliance with company standards as defined in the Human Resources Policy Manual, E-Way, and applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC.
Perform other duties as assigned or as necessary.
WHAT YOU WILL NEED:
High school diploma or equivalent, college degree preferred.
2-3 years of property management, call center, and/or sales experience preferred.
2-3 years of experience with leadership responsibilities and managing 5+ associates.
Proficiency in Microsoft Office suite.
Familiarity with CRM systems and practices.
WHAT THE JOB REQUIRES:
Work is primarily conducted in an office setting. Requires sitting at a desk or workstation for extended periods. Involves the use of standard office equipment such as computers, phones, and printers.
This role demands availability for five days each week, with the potential for including weekends in the schedule as necessary.
Requires the ability to sit or stand for extended periods. Minimal physical effort in the day-to-day tasks.
This role does not require any travel; work is primarily conducted at the office.
Thrives in a fast-paced, dynamic work environment.
WHAT YOU WILL BRING TO THE TABLE:
Provides formal supervision to associates within single functional or operational area.
Recommends staff recruitment, selection, promotion, advancement, corrective action and termination.
Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff.
Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with Essex's values.
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines.
#LI-Onsite
#LI-SL1
All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our 12 paid holidays and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
New hires generally start between $73,000.00 - $89,000.00 per year. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.This role is also eligible to participate in Essex’s discretionary Annual Bonus program that is commensurate with the level of the position.
Essex Property Trust, Inc., is a fully integrated real estate investment trust (REIT) that acquires, develops, redevelops, and manages multifamily residential properties in San Diego, Orange County, Los Angeles, Northern California and the Pacific Northwest. Since its founding in 1971, Essex has made a commitment to the vibrant coastal economies in which we operate, we continually push to innovate, improve, and add value to the lives of our residents, associates, and shareholders.
Working at Essex is more than just a job. We believe our employees deserve a rewarding career with opportunities to grow their knowledge, skills and experiences, and we pride ourselves on five values to ensure we're staying true to ourselves and the communities that we serve: act with integrity, care about what matters, do right with urgency, lead at every level and seek fairness.
Our employee experience is driven by an inclusive culture and a diverse team of people with common values. We pursue excellence at every turn and aim to re-imagine our people programs with technology-driven innovations, upgrading and standardizing how we work, and offering programs that allow our employees to achieve physical, mental and financial well-being. Working at Essex is not a destination. It is a journey where you can confidently build your career, knowing we’re always dreaming up what is next at Essex.
Offices: 1100 Park Place, Suite 200, San Mateo, CA 94403, US · 17461 Derian Avenue, Suite 100, Irvine, CA 92614, US
Real Estate InvestmentResidentialRental PropertyCommercial Real EstateReal Estate
Essex Property Trust, Inc., is a fully integrated real estate investment trust (REIT) that acquires, develops, redevelops, and manages multifamily residential properties in San Diego, Orange County, Los Angeles, Northern California and the Pacific Northwest. Since its founding in 1971, Essex has made a commitment to the vibrant coastal economies in which we operate, we continually push to innovate, improve, and add value to the lives of our residents, associates, and shareholders.
Working at Essex is more than just a job. We believe our employees deserve a rewarding career with opportunities to grow their knowledge, skills and experiences, and we pride ourselves on five values to ensure we're staying true to ourselves and the communities that we serve: act with integrity, care about what matters, do right with urgency, lead at every level and seek fairness.
Our employee experience is driven by an inclusive culture and a diverse team of people with common values. We pursue excellence at every turn and aim to re-imagine our people programs with technology-driven innovations, upgrading and standardizing how we work, and offering programs that allow our employees to achieve physical, mental and financial well-being. Working at Essex is not a destination. It is a journey where you can confidently build your career, knowing we’re always dreaming up what is next at Essex.
Offices: 1100 Park Place, Suite 200, San Mateo, CA 94403, US · 17461 Derian Avenue, Suite 100, Irvine, CA 92614, US
Real Estate InvestmentResidentialRental PropertyCommercial Real EstateReal Estate