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$18/hr–$28/hr
Full-time
professional certificate
Medical insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, 401(k) plan
Posted 9d ago
~40 hrs/week
Responsibilities
Provides financial counseling to patients regarding payment options, Medicaid eligibility, and financial assistance programs. Performs account analysis to help guarantors resolve financial responsibilities and assists with patient phone inquiries.
Requirements
Requires 2 years of experience in financial counseling, billing, or healthcare collections. Knowledge of registration, coding, and insurance billing is essential, with trade courses in business or accounting considered beneficial.
Full job description
Building Location:
St Marys Hospital - Detroit Lakes
Department:
1006100 PATIENT FINANCIAL SVCS - EH SS
Job Description:
Provides financial counseling to patients for their services at Essentia Health in-person and virtually. Provides assistance with navigating Essentia Health’s payment options, Medicaid eligibility, and financial assistance programs. May also perform self-pay liability price estimates. In addition, this position performs account analysis to evaluate, develop and implement an action plan to educate guarantors and help resolve their financial responsibilities. This position may also be required to assist with patient phone inquiries from the Patient Financial Services call center. Qualified candidates will demonstrate a customer service orientation which consistently aims at exceeding patient expectations and contributes positively to the greater working environment.
Education Qualifications:
Key Responsibilities:
Knowledge in registration, coding, insurance billing and payment methodology, self-pay collections, and exceptional customer service skills
Educational Requirements:
Some trade course classes in accounting, business, and/or communications would be very beneficial in this position
Required Qualifications:
2 years of experience in Financial Counseling, Self-Pay Collections, Call Center, Billing and/or Health Care
Licensure/Certification Qualifications:
FTE:
1
Possible Remote/Hybrid Option:
Shift Rotation:
Day Rotation (United States of America)
Shift Start Time:
Shift End Time:
Weekends:
Holidays:
No
Call Obligation:
No
Union:
Union Posting Deadline:
Compensation Range:
$18.71 - $28.07Employee Benefits at Essentia Health:
At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.
Related keywords
Financial CounselingMedicaidInsurance BillingCodingAccount AnalysisCustomer ServiceSelf-pay CollectionsRegistrationPayment MethodologyHealthcareAccountingBusinessCommunicationsCall Center
Essentia Health is an integrated health system serving patients in Minnesota, Wisconsin, and North Dakota.
Headquartered in Duluth, Minnesota, Essentia Health combines the strengths and talents of more than 15,000 employees, including more than 2,200 physicians and advanced practitioners, who serve our patients and communities through the mission of being called to make a healthy difference in people’s lives.
Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship, and Teamwork. The organization lives out its mission by having a patient-centered focus at 14 hospitals, 78 clinics, six long-term care facilities, six assisted living and independent living facilities, six ambulance services, 24 retail pharmacies, and one research institute.
Offices: 502 East 2nd St., Duluth, MN 55805, US · 523 Third Street N, Brainerd, MN 56401, US · 1702 S University Drive, Fargo, ND 58103, US · 3500 Tower Avenue, Superior, WI 54880, US · 901 9th Street North, Virginia, MN 55792, US
Essentia Health is an integrated health system serving patients in Minnesota, Wisconsin, and North Dakota.
Headquartered in Duluth, Minnesota, Essentia Health combines the strengths and talents of more than 15,000 employees, including more than 2,200 physicians and advanced practitioners, who serve our patients and communities through the mission of being called to make a healthy difference in people’s lives.
Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship, and Teamwork. The organization lives out its mission by having a patient-centered focus at 14 hospitals, 78 clinics, six long-term care facilities, six assisted living and independent living facilities, six ambulance services, 24 retail pharmacies, and one research institute.
Offices: 502 East 2nd St., Duluth, MN 55805, US · 523 Third Street N, Brainerd, MN 56401, US · 1702 S University Drive, Fargo, ND 58103, US · 3500 Tower Avenue, Superior, WI 54880, US · 901 9th Street North, Virginia, MN 55792, US