Encore AI builds conversational AI agent platforms for banks, insurers, lenders, and investment houses across Israel, Australia, and the US. We're looking for a Deployment Strategist to own the bridge between what our AI…
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Full-time
Posted 14d ago
~40 hrs/week
Responsibilities
Own the end-to-end deployment of AI agents for financial institutions, translating business requirements into production-grade technical flows. Act as the bridge between client needs and product development to drive platform improvements and organizational readiness.
Requirements
Requires 3-6 years of experience in technical delivery or solutions engineering, preferably within AI, SaaS, or enterprise software. Must be comfortable with technical configurations like JSON and prompt engineering, with strong executive presence and English fluency.
Full job description
Encore AI builds conversational AI agent platforms for banks, insurers, lenders, and investment houses across Israel, Australia, and the US. We're looking for a Deployment Strategist to own the bridge between what our AI agents can do and what our clients actually need in production.
This is not a classic onboarding or support role. You'll sit at the intersection of client strategy, prompt/flow engineering, and delivery ownership — translating a bank's or insurer's operational reality into a working, production-grade AI agent, and translating field learnings back into product and platform improvements. You'll work across our client base in Israel, Australia, and the US.
What You'll Own
Deployment ownership end-to-end. Take a client engagement from kickoff through go-live and into steady-state, owning the outcome — not just the handoff.
Solution design with clients. Run discovery and design workshops with client stakeholders (product owners, compliance, ops leads) to translate business requirements into agent flows, node logic, and conversation design.
Hands-on configuration. Work directly in the Encore AI platform — flow JSON, conversation/collect/end nodes, prompt engineering — to build and refine agents, rather than only spec'ing requirements for someone else to build.
Executive-level communication. Present progress, risk, and roadmap to client stakeholders ranging from project leads to C-suite, across our Israeli, Australian, and US accounts.
Organizational readiness. Help clients (often regulated financial institutions) navigate the process and change-management side of adopting an AI agent — not just the technical rollout.
Field-to-product feedback loop. Be the connective tissue between what clients need and what Encore AI builds — surfacing patterns across accounts to Product and Engineering.
Risk and escalation management. Identify delivery risk early (timeline, scope, technical blockers) and manage it proactively with both client and internal stakeholders.
Reusable playbooks. Build documentation, QA frameworks, and implementation patterns that make the next deployment faster than the last.
Requirements
3–6 years in a client-facing, technical delivery role — implementation, deployment, solutions engineering, or technical customer success — ideally at an AI/LLM, SaaS, or enterprise software company.
Experience that maps to one of these profiles:
Delivery/deployment lead at a company shipping AI or data products into production for enterprise clients.
Solutions engineer or technical PM who moved toward the client and business side.
Strategy or process consultant who wants to own outcomes rather than hand off recommendations.
Comfort with ambiguity and technical depth. You don't need to write production code, but you should be comfortable getting into flow logic, JSON configs, and prompt structure yourself.
Financial services familiarity is a strong plus — understanding of banking, insurance, or investment workflows, or regulatory/compliance context (KYC, SLAs, risk sign-off processes).
English fluency required; Hebrew a strong plus. You'll work across Israeli, Australian, and US accounts — most client-facing work happens in English, with Hebrew needed for Israeli engagements.
Executive presence — able to run a room with a client's VP or C-suite as comfortably as a technical working session.
Bias toward ownership. Low ego, high follow-through; you take feedback directly and don't need things handed to you fully scoped.
Nice to Have
Prior experience with LLM prompt engineering or conversational AI design specifically (not just general software implementation).
Experience working with regulated industries beyond finance (healthcare, insurance) where compliance and audit trails shape delivery.
Encore AI (previously Insait IO) is the customer interaction platform helping enterprises turn every interaction into revenue.
Its patented Interaction Mining discovers every revenue gap in your data and maps how to close each one. The AI agents it deploys are reverse-engineered from how your top performers work, running as wingmen alongside your teams or fully autonomous, 24/7 in every language across voice, chat, SMS, WhatsApp, IVR, and IVA.
Its agentic landing pages turn static pages into personalized experiences that guide each visitor live, answering questions, handling objections, and filling the form as they go.
Every interaction, more revenue.
Encore AI works with enterprise customers in financial services and beyond, headquartered in New York with teams across APAC and EMEA. The company is backed by Team8, Planven, Lukatz, The Garage, along with several commercial banks and insurers that adopted Encore AI as customers before investing.
Encore AI (previously Insait IO) is the customer interaction platform helping enterprises turn every interaction into revenue.
Its patented Interaction Mining discovers every revenue gap in your data and maps how to close each one. The AI agents it deploys are reverse-engineered from how your top performers work, running as wingmen alongside your teams or fully autonomous, 24/7 in every language across voice, chat, SMS, WhatsApp, IVR, and IVA.
Its agentic landing pages turn static pages into personalized experiences that guide each visitor live, answering questions, handling objections, and filling the form as they go.
Every interaction, more revenue.
Encore AI works with enterprise customers in financial services and beyond, headquartered in New York with teams across APAC and EMEA. The company is backed by Team8, Planven, Lukatz, The Garage, along with several commercial banks and insurers that adopted Encore AI as customers before investing.