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Full-time
Life Assurance, Company Sick Pay, Online/Telephone GP Consultation, Second Opinion Medical Support, Hospital Cash Plan, Dental, Optical, and Chiropody Benefits
Posted 16d ago
~32 hrs/week
Responsibilities
Transport vulnerable service users with mental health illnesses between healthcare facilities, homes, and prisons. Support the police and other professionals while ensuring the safe conveyance and handling of patients.
Requirements
Candidates must hold a full manual UK driving licence with no more than six penalty points. Physical fitness for patient handling and the ability to communicate effectively in emotional circumstances are required.
Full job description
We have a fantastic opportunity for an Ambulance Care Assistant (Secure Mental Health) to join our amazing team based in Guildford, Surrey.
We are looking for enthusiastic, care focused individuals, to join our Safe Care Division (Secure Mental Health), if you're passionate about people and feel you want to make a difference then consider a career with us.
Your main responsibility will be supporting the police and other professionals with transporting service users to and from healthcare facilities. This can be carried out alone or as a two- or three-person team, so it is vital to hold a full UK driving licence. Full training will be provided for this rewarding role.
This is a full time role, working Wednesday - Saturday 12pm-10pm. (Please only apply if you can commit to these hours)
Some of the benefits can you expect:
£13.56 Per Hour
Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
Company sick pay covering full salary for 20 days after 2 years’ service.
24/7 online/telephone GP Consultation and access to prescriptions.
2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
Hospital cash plan benefits with sickness protection scheme.
Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
Access to mental health consultations.
Access to physiotherapy consultations.
Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
Financial guidance re retirement planning, tax savings and state benefits.
Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
· Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
Refer a Friend recruitment incentive scheme with financial rewards.
The EMED foundation, to provide support to colleagues and our local communities.
Pension Scheme.
Blue Light Card.
Uniform provided.
EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
Flu vaccination (through an internal campaign in Autumn/Winter).
Main Duties:
Working as part of a team to support the service user on board.
Taking responsibility for ensuring the vehicle is safely and responsibly driven.
Assisting service users with challenging behaviour and/or mental health illnesses.
Supporting challenging service users, who may need physical intervention.
Working alongside the police and other professionals to transport vulnerable service users between a variety of locations including hospitals, homes and prisons to medical/care settings including A&E, outpatients and hospital wards.
Liaising with hospital staff and the police on the safe conveyance of the service user to and from places of safety
Responsible for lifting, securing, and helping service users in and out of the ambulance.
Handing over of service users to appropriate staff on arrival at treatment centres/hospitals.
Transfer service users from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
Ensuring that the ambulance is kept safe, clean, and tidy.
Successful candidates will have:
Full manual UK driving licence.
Committed to patient care and the ability to build a rapport with patients.
An effective communicator and experience of communicating with others in what can often be emotional and difficult circumstances.
To be a calm, considerate, careful driver, with no more than six penalty points on your license.
To have a natural flair for team working and collaboration.
Be physically fit for patient handling, moving and occasionally, patient restraint when required.
Able to problem solve and identify keys changes in patients’ behaviour whilst working demanding situations.
About Us:
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health, and medical courier services.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.
Providing specialist healthcare services to people in our communities.
Industry
Public Health
Company size
1,001-5,000 employees
LinkedIn followers
3,006
EMED Group is a national healthcare and specialist transport provider with one clear ambition: to proactively improve the well-being of our communities by delivering safe, reliable and compassionate health and care services.
Every day, our teams support people at some of the most important moments in their lives - whether that’s getting patients to vital outpatient appointments, helping ease flow in busy hospitals, supporting individuals in specialist mental health settings, enabling children with acute needs to get to school or transporting time-critical pathology to keep diagnostics moving.
We do all of this with care, empathy and a deep sense of responsibility to the people and communities we serve.
To ensure we deliver the highest-quality services, EMED operates through four dedicated divisions, each supported by our central Group functions:
• Patient Care – non-emergency patient transport services
• Safe Care – mental health and secure transport
• Community Care – local authority and community-based support
• Courier Services – pathology transport and in-home diagnostic support
We’re proud of the work our colleagues do every day and remain focused on delivering care that is safe, consistent and truly human.
Providing specialist healthcare services to people in our communities.
Industry
Public Health
Company size
1,001-5,000 employees
LinkedIn followers
3,006
EMED Group is a national healthcare and specialist transport provider with one clear ambition: to proactively improve the well-being of our communities by delivering safe, reliable and compassionate health and care services.
Every day, our teams support people at some of the most important moments in their lives - whether that’s getting patients to vital outpatient appointments, helping ease flow in busy hospitals, supporting individuals in specialist mental health settings, enabling children with acute needs to get to school or transporting time-critical pathology to keep diagnostics moving.
We do all of this with care, empathy and a deep sense of responsibility to the people and communities we serve.
To ensure we deliver the highest-quality services, EMED operates through four dedicated divisions, each supported by our central Group functions:
• Patient Care – non-emergency patient transport services
• Safe Care – mental health and secure transport
• Community Care – local authority and community-based support
• Courier Services – pathology transport and in-home diagnostic support
We’re proud of the work our colleagues do every day and remain focused on delivering care that is safe, consistent and truly human.