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Jobs at Embassy Suites by Hilton Berkeley Heights (Now Hiring) — 2 open

Embassy Suites by Hilton Berkeley Heights logoEmbassy Suites by Hilton Berkeley Heights

Front Desk Agent

Berkeley Heights, New Jersey, United States · On-site

$19/hr–$19/hr

Entry level

Property Description Embassy Suites by Hilton -Berkeley Heights, located in New Jersey, is seeking dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern, all-suite ho…

Skills: Customer Service, Guest Relations, Cash Handling, Problem Solving, Communication Skills

Embassy Suites by Hilton Berkeley Heights logoEmbassy Suites by Hilton Berkeley Heights

Sous Chef

Berkeley Heights, New Jersey, United States · On-site

$80k–$89k/yr

Senior

Property Description Embassy Suites by Hilton -Berkeley Heights, located in New Jersey, is seeking dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern, all-suite ho…

Skills: Kitchen Operations, Menu Planning, Menu Development, Leadership, Team Building

Embassy Suites by Hilton Berkeley Heights logo

Front Desk Agent

Embassy Suites by Hilton Berkeley Heights

Berkeley Heights, New Jersey, United States • On-site

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Entry level

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  • $19/hr–$19/hr
  • Full-time
  • high school
  • Medical Coverage, Dental Coverage, Vision Coverage, 24/7 Teledoc Service, Free Maintenance Medications, Pet Insurance
  • Posted 7d ago
  • Apply by Jul 20
  • ~40 hrs/week

Responsibilities

The Front Desk Agent is responsible for managing guest check-ins and check-outs while providing exceptional customer service. They handle inquiries, resolve complaints, and collaborate with other departments to ensure a seamless guest experience.

Requirements

Candidates should have a high school diploma and previous experience in customer service or cash handling. Proficiency in computer systems and the ability to work a flexible schedule including weekends and holidays are required.

Full job description

Property Description

Embassy Suites by Hilton -Berkeley Heights, located in New Jersey, is seeking dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern, all-suite hotel that offers exceptional service and amenities to our guests. With positions available in front desk, housekeeping, food and beverage, event planning, and more, there are ample opportunities for career growth and advancement. Our hotel features spacious suites, upscale facilities, and a warm and welcoming environment, creating an exciting work environment. As a member of the Embassy Suites Berkeley Heights team, you'll have the chance to provide outstanding service to our guests, work in a supportive team, and be a part of the renowned Hilton brand. Join us in delivering memorable hospitality experiences and become a valued member of our team at Embassy Suites Berkeley Heights!

Overview

Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our dynamic hospitality team as a Front Desk Agent and be the welcoming face of our beautiful, four diamond hotel. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.

 

Whether you're new to the industry or have previous experience in hospitality, this is an excellent opportunity to advance your career!

 

Summary:

  • Provide exceptional customer service, creating a positive first impression for guests
  • Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
  • Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy developing valuable problem-solving skills
  • Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
  • Collaborate with other departments to ensure seamless guest experiences
  • Maintain a clean and organized front desk area
  • Handle cash and credit card transactions accurately
  • Demonstrate a strong attention to detail and a proactive approach to guest satisfaction

Join our team and embark on a rewarding career in hospitality, where you can make a real difference in our guests' stays. Apply now to become a Front Desk Agent and be part of a passionate team committed to delivering exceptional service!

Qualifications

  • Previous experience in a customer service role, preferably in a hotel or hospitality environment (a plus)
  • Excellent communication and interpersonal skills
  • Previous cash handling experience required
  • Strong problem-solving abilities and the ability to remain calm under pressure
  • Proficiency in computer systems and knowledge of hotel property management software a plus
  • Outstanding organizational and multitasking skills
  • Availability to work flexible schedules, including evenings, weekends, and holidays
  • High School diploma or equivalent

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays). 
  • 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.

Salary Range

USD $19.00 - USD $19.50 /Hr.

Related keywords

HospitalityFront OfficeGuest ServicesHotel ManagementProperty Management SoftwareCustomer ExperienceCash HandlingFour Diamond HotelHilton BrandGuest Relations

About Embassy Suites by Hilton Berkeley Heights

LinkedInVisit site

Embassy Suites Berkeley Heights is the premier full-service, all-suite hotel in the greater Central New Jersey market.

Industry
Hospitality
Company size
51-200 employees
Founded
2018
Headquarters
Berkeley Heights, New Jersey
LinkedIn followers
316

Embassy Suites by Hilton Berkeley Heights is an, all-suite hotel set in the rolling hills of Central New Jersey. This urban oasis provides amenities to make your stay feel like a true getaway. Begin every morning with a free made-to-order breakfast featuring omelets with your choice of fillings, potatoes, bacon, fruit, pastries and more. Indulge at our full-service Starbucks with a one-of-a-kind vintage library lounge perfect for enjoying coffee. End your day with drinks and snacks at our complimentary Evening Reception* or just relax in your room with our daily room service. Dine at our signature restaurant and bar, Grain & Cane Bar & Table, celebrating quality ingredients transformed into simple yet creative dishes. Swim laps in the indoor saltwater pool and get in a workout at the fitness center, featuring state of the art Technogym(R) equipment. When it's time to finish some work, our 24/7 business center provides everything you need to be productive. Each of our upscale contemporary suites is tastefully designed bridging both modern and traditional elements and featuring high end finishes like wood grain tile flooring, our queen sized sleeper sofa and oversized work space

Offices: 250 Connell Dr, Berkeley Heights, New Jersey 07922, US

View all jobs at Embassy Suites by Hilton Berkeley Heights

About Embassy Suites by Hilton Berkeley Heights

LinkedInVisit site

Embassy Suites Berkeley Heights is the premier full-service, all-suite hotel in the greater Central New Jersey market.

Industry
Hospitality
Company size
51-200 employees
Founded
2018
Headquarters
Berkeley Heights, New Jersey
LinkedIn followers
316

Embassy Suites by Hilton Berkeley Heights is an, all-suite hotel set in the rolling hills of Central New Jersey. This urban oasis provides amenities to make your stay feel like a true getaway. Begin every morning with a free made-to-order breakfast featuring omelets with your choice of fillings, potatoes, bacon, fruit, pastries and more. Indulge at our full-service Starbucks with a one-of-a-kind vintage library lounge perfect for enjoying coffee. End your day with drinks and snacks at our complimentary Evening Reception* or just relax in your room with our daily room service. Dine at our signature restaurant and bar, Grain & Cane Bar & Table, celebrating quality ingredients transformed into simple yet creative dishes. Swim laps in the indoor saltwater pool and get in a workout at the fitness center, featuring state of the art Technogym(R) equipment. When it's time to finish some work, our 24/7 business center provides everything you need to be productive. Each of our upscale contemporary suites is tastefully designed bridging both modern and traditional elements and featuring high end finishes like wood grain tile flooring, our queen sized sleeper sofa and oversized work space

Offices: 250 Connell Dr, Berkeley Heights, New Jersey 07922, US

View all jobs at Embassy Suites by Hilton Berkeley Heights

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