Cleveland, Indiana, United States · On-site
$14/hr–$18/hr
Job DetailsJob Location: Cleveland - Elkhart, IN 46514Position Type: Part TimeEducation Level: High SchoolSalary Range: $14.84 - $18.57 HourlyTravel Percentage: NegligibleJob Category: Customer ServiceSUMMARY The Circula…
Skills: Customer service, Clerical tasks, Computer skills, Mathematical skills, Communication skills
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The Circulation Clerk manages patron accounts, processes library material transactions, and handles financial duties at the circulation desk. They also assist with collection maintenance and provide a welcoming environment for all library visitors.
Candidates must possess a high school diploma or equivalent and demonstrate basic clerical, computer, and mathematical skills. Strong communication abilities and the capacity to interact tactfully with the public are essential for this role.
Job DetailsJob Location: Cleveland - Elkhart, IN 46514Position Type: Part TimeEducation Level: High SchoolSalary Range: $14.84 - $18.57 HourlyTravel Percentage: NegligibleJob Category: Customer ServiceSUMMARY
The Circulation Clerk serves patrons by issuing library cards and maintaining registrations; handling all transactions related to the circulation of library materials, assisting in collection development; and creating a helpful, welcoming environment for all library visitors.
12 hour per week, two to three evening (4-7 pm) shifts/week and alternating Saturdays 9-3.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Follows [for supervisors include: and enforces] established Library and personnel policy, procedures and work standards.
Attends work regularly, on time, and as scheduled.
Exhibits welcoming, helpful, positive and friendly behavior to all patrons, staff and guests at all times in all communications formats (verbal and non-verbal).
Maintains confidentiality of sensitive information.
Regularly monitors Library communication venues including but not limited to employee email, staff bulletin boards and the intranet.
Participates in meetings, conferences, continuing education, community engagement, and special projects as required by the Elkhart Public Library or as dictated by professional commitment.
Addresses, or assists in addressing, issues and concerns related to the safety of Library staff and users as well as the security and maintenance of Library buildings and equipment.
Creates and maintains patron accounts.
Circulates materials: checks in and out; pulls and routes holds, etc.
Handles financial transactions at circulation desk and public copiers.
Performs opening and closing task as assigned.
Selects materials and/or performs collection maintenance as assigned, with oversight from the appropriate collection manager(s) and approval of the department head.
Provides customer service at the Circulation Desk and at other public desks in the library.
Performs designated administrative and/or clerical duties per specified Work Instructions.
Full-time/Part-time (including evenings and weekends)
Frequent local travel, occasional long distance travel
QualificationsQUALIFICATIONS
EDUCATION and/or EXPERIENCE
Minimum of High School Diploma or equivalent required
Prior library experience preferred
Ability to deal tactfully and courteously in person and on the telephone with people of all ages in a business and public service context, and with professional colleagues
Ability to learn and adapt
Basic clerical, computer and mathematical skills
A general knowledge of standard office equipment
Ability to apply common sense understanding to follow written and verbal instructions
Ability to work independently and as part of a team
Above-average written and oral language and communication skills
Ability to read and comprehend written instructions and business correspondence
Ability to effectively write routine reports and business correspondences
Ability to effectively present information and respond to questions from Library personnel and the general public in one-to-one and group situations
Effective communication skills, including the ability to convey information verbally or through other means
Ability to perform tasks that may require visual and auditory acuity
Ability to remain in seated or standing position for prolonged periods
Ability to perform tasks that may require reaching, either independently or with assistance
Ability to occasionally perform tasks that may involve climbing, balancing, stooping, kneeling, or crawling
Ability to perform job duties in a variety of environmental conditions, which may include extreme fluctuations in temperature.
Ability to occasionally lift or move objects weighting up to 40 pounds
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the physical functions of this position.
See Elkhart Public Library Personnel eManual
This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. The above statements are not intended to be construed as an exhaustive list of duties and responsibilities that may be performed by a qualified applicant or individual with a disability. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
Elkhart Public Library serves over 90,000 in Elkhart County. We are the 11th largest library in the state and serve our patrons with many resources, books being just one! The Elkhart Public Library provides access to resources which inform, educate, enlighten, and entertain...Books are just the beginning.
Elkhart Public Library serves over 90,000 in Elkhart County. We are the 11th largest library in the state and serve our patrons with many resources, books being just one! The Elkhart Public Library provides access to resources which inform, educate, enlighten, and entertain...Books are just the beginning.
