Description Elgin Country Club is looking for a qualified individual with a great personality and a passion for providing first-class service. If you wish to join a leading team, we invite you to apply. We are currently …
Skills: Hospitality Experience, Multitasking, Problem-Solving, Phone Etiquette, Microsoft Office
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Part-time
associate degree
Posted 13d ago
~25 hrs/week
Responsibilities
The Front Desk Receptionist is responsible for greeting members and guests, managing phone calls, and handling dining and event reservations. Additional duties include maintaining the front desk area, updating the club calendar, and performing basic clerical and bookkeeping tasks.
Requirements
Candidates should have at least 2 years of experience in customer service and Microsoft Office, along with hospitality experience. An associate degree is preferred, and availability for evenings, weekends, and holidays is required.
Full job description
Description
Elgin Country Club is looking for a qualified individual with a great personality and a passion for providing first-class service. If you wish to join a leading team, we invite you to apply.
We are currently searching for a Front Desk Receptionist to join our team.
This position is primarily responsible for providing the highest level of service to the Members of the Club.
Primary responsibilities:
Greet each Member and Guest as they enter the building
Greet visitors warmly and make sure they are comfortable.
If not actively engaged in a phone call stand when greeting Members/Guests
Answer all phone calls and take dining and event reservations
Route calls to specific people.
Answer inquiries about the Club.
Keep events binder updated by event date – remove any past events
Clean and tidy front desk area
Remove any desk clutter
Wipe down all surfaces before leaving for the day
Take out the garbage at the end of the night
Take photos at Club events
Go up to Members and politely ask if you can get group photos
Take candid photos as well
Update the Club Calendar on Outlook
Coordinate office activities.
Send emails, scans, and/or faxes.
During colder months, offer to help ladies take off their coat
Hang coats up in one of our coat closets
Perform basic bookkeeping, filing, and clerical duties.
Update appointment calendars
Requirements
A schedule will be provided two weeks prior for planning purposes.
Hours per week:
15-30 hours (can vary depending on the time of year).
Open availability required, including evenings, weekends, and major holidays.
Job Type: Part-time
Education:
Associate (Preferred)
Experience:
Hospitality Experience
Multitasking
Problem-Solving
Strong Phone Etiquette
Must be confident using office technology, including multi-line phones, copiers, scanners, printers, and Microsoft Office applications
From golf to tennis or poolside activities, Elgin offers a warm and friendly atmosphere to meet new friends and socialize throughout the year. Amenities include golf couse, driving range and practice center, restaurant, swimming pool, tennis courts, Pro Shop, locker rooms, banquet rooms and outdoor dining venues. Benefits of membership include exclusive access to all the facilities, numerous golf tournaments, family and social events, kids' programming and banquet services. We also offer banquet services for non-members (individuals and companies).
From golf to tennis or poolside activities, Elgin offers a warm and friendly atmosphere to meet new friends and socialize throughout the year. Amenities include golf couse, driving range and practice center, restaurant, swimming pool, tennis courts, Pro Shop, locker rooms, banquet rooms and outdoor dining venues. Benefits of membership include exclusive access to all the facilities, numerous golf tournaments, family and social events, kids' programming and banquet services. We also offer banquet services for non-members (individuals and companies).