Columbus, Georgia, United States · Hybrid
Anticipated End Date: 2026-08-31 Position Title: Customer Care Representative II, III Job Description: Title: Customer Care Representative II, III Columbus, GA Location: This role requires associates to work from the pos…
Skills: Customer Service, Problem Solving, Data Analysis, Communication Skills, Multi-tasking
Miami, Florida, United States · Hybrid
Anticipated End Date: 2026-08-28 Position Title: LTSS Service Coordinator - Clinician Job Description: LTSS Service Coordinator-Clinician (Bilingual in Spanish/English) Schedule: Monday - Friday, 8 am - 5 pm EST Location…
Skills: Case management, Clinical data collection, Care coordination, Assessment, Behavioral health
Fort Lauderdale, Florida, United States · Hybrid
Anticipated End Date: 2026-08-28 Position Title: LTSS Service Coordinator - Case Manager (Region H: Broward County) Job Description: LTSS Service Coordinator (Bilingual in Spanish/English) Schedule: Monday-Friday 8am-5pm…
Skills: Case management, Social work, Person centered planning, Motivational interviewing, Care coordination
Lubbock, Texas, United States · Hybrid
Anticipated End Date: 2026-08-28 Position Title: LTSS Service Coordinator - RN Clinician Job Description: LTSS Service Coordinator - RN Clinician The candidate should reside in the following counties in Texas: Hale, Pott…
Skills: Case Management, Clinical Assessment, Care Planning, Patient Coordination, Chronic Illness Management
Atlanta, Georgia, United States · Hybrid
Anticipated End Date: 2026-08-21 Position Title: Account Services/Client Management Director CareBridge - CareBridge Growth and Client Success Job Description: Account Services/Client Management Director CareBridge - Car…
Skills: Account management, Client relationship management, Healthcare consulting, Data analytics, Financial insights
Louisville, Kentucky, United States · Hybrid
Anticipated End Date: 2026-08-18 Position Title: Nurse Case Manager II Job Description: Telephonic Nurse Case Manager II Location: This role enables associates to work virtually full-time, with the exception of required …
Skills: Care management, Clinical care, Discharge planning, Care plan development, Utilization management
Quinte West, Ontario, Canada · Hybrid
$157k–$269k/yr
Anticipated End Date: 2026-08-14 Position Title: Director Pharmacy Account Job Description: Director Pharmacy Account Anticipated End Date: 08/14/2026 Location: This field-based role enables associates to primarily opera…
Skills: Team Leadership, Client Retention, Pharmacy Benefit Management, Strategic Planning, Account Management
Walnut Creek, California, United States · Hybrid
$113k–$203k/yr
Anticipated End Date: 2026-08-21 Position Title: Oncology Practice Enablement Clinician Sr. - Quality, Value Based Care, and Practice Transformation Job Description: Oncology Practice Enablement Clinician Senior Carelon …
Skills: Oncology, Value Based Care, Practice Transformation, Clinical Subject Matter Expertise, Relationship Management
Costa Mesa, California, United States · Hybrid
$161k–$278k/yr
Anticipated End Date: 2026-08-15 Position Title: Senior Director, Product Innovation & Population Health Job Description: Senior Director, Product Innovation & Population Health Hybrid: This role requires associates to b…
Skills: Product innovation, Population health, Strategic planning, Clinical evidence integration, Business case development
Fort Lauderdale, Florida, United States · Remote OK
Anticipated End Date: 2026-08-21 Position Title: CareBridge Advance Practice Provider, Nurse Practitioner Job Description: CareBridge Advance Practice Provider, Nurse Practitioner Sign on Bonus: $5,000 Seeking Nurse Prac…
Skills: Nurse practitioner, Complex care management, Electronic medical records, Clinical documentation, Patient education
Costa Mesa, California, United States · Hybrid
$127k–$229k/yr
Anticipated End Date: 2026-08-21 Position Title: Senior Data Engineer Job Description: Senior Data Engineer Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connect…
Skills: Data engineering, Microsoft Fabric, Azure, Security data lake, Data architecture
Paris, Ile-de-France, France · Hybrid
$95k–$164k/yr
Anticipated End Date: 2026-08-14 Position Title: Regional Account Liaison - BioPlus Specialty Infusion- North East Job Description: Title: Regional Account Liaison - BioPlus Specialty Infusion Location: Connecticut, West…
Skills: Sales strategy, Account management, Relationship building, Oncology, Dermatology
West Des Moines, Iowa, United States · Remote OK
Anticipated End Date: 2026-08-14 Position Title: Nurse Practitioner 100% Virtual, CareBridge Job Description: CareBridge Advanced Practice Provider, Nurse Practitioner Sign-On Bonus: $5,000 * Seeking Nurse Practitioners …
Skills: Nurse practitioner, Complex care management, Electronic medical records, Clinical documentation, Patient education
Chandler, Arizona, United States · Remote OK
$93k–$161k/yr
Anticipated End Date: 2026-09-15 Position Title: Psychologist Reviewer - ABA Job Description: Anticipated end date: 9/15/2026 Work location – Virtual This role enables associates to work virtually full-time, except for r…
Skills: Applied Behavior Analysis, Clinical Psychology, Counseling Psychology, Medical Necessity Criteria, Utilization Management
Indianapolis, Indiana, United States · On-site
Anticipated End Date: 2026-08-29 Position Title: Administrative Assistant- Paragon Infusion Centers Job Description: Administrative Assistant- Paragon Infusion Centers Location: 5145 Noggle Way Ste 101, Indianapolis, IN …
Skills: Patient check-in, Patient registration, Patient checkout, Chart management, Customer service
Rocky Hill, Connecticut, United States · Hybrid
Anticipated End Date: 2026-08-31 Position Title: Business Information Analyst II - HEDIS Quality Analytics Job Description: Business Information Analyst II - HEDIS Quality Analytics Location: This role requires associate…
Skills: Data analysis, HEDIS, SQL, Database management, Statistical analysis
Costa Mesa, California, United States · Hybrid
$69k–$124k/yr
Anticipated End Date: 2026-07-30 Position Title: Strategic Sourcing Consultant Job Description: Strategic Sourcing Consultant Location: This role requires associates to be in-office 1 - 2 days per week, fostering collabo…
Skills: Strategic sourcing, Supplier selection, Negotiation, Contract management, Procurement
Defiance, Ohio, United States · Hybrid
$30/hr–$38/hr
Anticipated End Date: 2026-10-31 Position Title: LTSS Service Coordinator – Clinician (LSW, LCSW, LPN) Job Description: LTSS Service Coordinator – Clinician Hiring statewide across Ohio. Must reside in the state of Ohio.…
Skills: Case Management, Care Coordination, Clinical Assessment, Trauma Informed Care, Person-Centered Coordination
Quinte West, Ontario, Canada · Hybrid
$118k–$212k/yr
Anticipated End Date: 2026-08-15 Position Title: Executive Talent Program Director Job Description: Executive Talent Program Director Location: This role requires associates to be in-office 3 days per week, fostering col…
Skills: Leadership development, Strategic planning, Program management, Facilitation, Executive coaching
Wallingford, Connecticut, United States · Hybrid
Anticipated End Date: 2026-08-31 Position Title: Financial Consultant - Finance Systems, Services & Automation Job Description: Financial Consultant Location: This role requires associates to be in-office 1-2 days per we…
Skills: Process Optimization, System Integration, Automation, Financial Reporting, Oracle EPM
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The role involves analyzing customer problems, providing solutions, and documenting all activities within the company database. It requires maintaining positive customer relations and coordinating with internal functions to resolve inquiries via phone, email, or walk-ins.
Candidates must have a high school diploma and between 1 to 3 years of experience in an automated customer service environment depending on the level (II or III). Strong communication, analytical skills, and the ability to work on-site for initial training are required.
Columbus, GA
Location: This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.
Start date: 9/14/2026
Training hours: 8am - 5 pm EST
Post Training: Ability to work any 8-hour shift M-F between 8 am and 11 pm EST, possible weekend OT as needed
Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
Thoroughly documents inquiry outcomes for accurate tracking and analysis.
Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Researches and analyzes data to address operational challenges and customer service issues.
Provides external and internal customers with requested information.
Proficient in all basic customer service functions.
Receives and places follow-up telephone calls / e-mails to answer customer questions.
Outbound calls are conducted in the ZipDrug business are.
Inquiries may also be on a walk-in basis.
May require deviation from standard practices and procedures with the assistance of a computerized system.
Seeks, understands and responds to the needs and expectations of internal and external customers.
A career path with opportunity for growth
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay
Annual incentive bonus and annual increases plan based on performance.
At Elevance Health, the team is comprised of the best and the brightest from diverse experiences, cultures, and backgrounds. The differences we each bring to the table are a part of what makes our company so successful.
CCR II: Requires a HS diploma or equivalent and a minimum of 1 year of the company's experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.
CCR III: Requires a HS diploma or equivalent and a minimum of 3 years of the company's experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.
The majority of each day will be spent on the phone. Ability to work from home with hard-wired internet access and a quiet and private workspace strongly preferred.
A passion for serving others with the ability to be empathetic and the desire to go above and beyond to help resolve members questions at the first point of contact preferred.
A customer advocate willing to listen and find creative solutions to address and resolve customers questions, issues or concerns preferred.
A composed individual able to multi-task, navigating multiple computer applications and working efficiently while communicating and serving the customer preferred.
Have a strong work ethic and sense of responsibility to your teammates and our members, demonstrated by the simplest things like being on time and available to meet member’s needs, to being accountable for commitments made to customers or others and ensuring follow-ups are completed preferred.
Flexible and quick learner, willing to adapt to changing customer and business needs preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.
NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words — the job is posted until 3/13, not through 3/13.
Fueled by our bold purpose to improve the health of humanity, we are transforming from a traditional health benefits organization into a lifetime trusted health partner. Our nearly 100,000 associates serve more than 118 million people, at every stage of health. We address a full range of needs with an integrated whole health approach, powered by industry-leading capabilities and a digital platform for health. We believe that improving health for everyone is possible. It begins by redefining health, reimagining the health system, and strengthening our communities.
Offices: 220 Virginia Ave, Indianapolis, Indiana 46204, US
Fueled by our bold purpose to improve the health of humanity, we are transforming from a traditional health benefits organization into a lifetime trusted health partner. Our nearly 100,000 associates serve more than 118 million people, at every stage of health. We address a full range of needs with an integrated whole health approach, powered by industry-leading capabilities and a digital platform for health. We believe that improving health for everyone is possible. It begins by redefining health, reimagining the health system, and strengthening our communities.
Offices: 220 Virginia Ave, Indianapolis, Indiana 46204, US
