Inglewood, California, United States · On-site
$20/hr–$22/hr
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled…
Skills: Customer Service, Food Preparation, Cash Handling, Suggestive Selling, Team Collaboration
Inglewood, California, United States · On-site
$21/hr–$26/hr
As a Shift Leader, you’re the one turning up the heat! You’ll lead your team to ensure exceptional service and smooth operations during your shift. With your passion and attention to detail, you’ll crea…
Skills: Customer Service, Team Leadership, Inventory Management, Food Safety, Operational Procedures
Inglewood, California, United States · On-site
$20/hr–$22/hr
At El Pollo Loco, we don’t just serve fire-grilled chicken — we serve careers that bring the heat. As a Grill Master, you’re not just cooking chicken; you’re igniting the El Pollo Loco experience.…
Skills: Cooking, Food Preparation, Customer Service, Sanitation, Quality Control
Los Angeles, California, United States · On-site
$21/hr–$26/hr
As a Shift Leader, you’re the one turning up the heat! You’ll lead your team to ensure exceptional service and smooth operations during your shift. With your passion and attention to detail, you’ll crea…
Skills: Team Leadership, Restaurant Operations, Inventory Management, Customer Service, Cash Handling
Inglewood, California, United States · On-site
$20/hr–$22/hr
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled…
Skills: Customer Service, Food Preparation, Cash Handling, Suggestive Selling, Order Processing
Los Angeles, California, United States · On-site
$20/hr–$22/hr
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled…
Skills: Customer Service, Food Preparation, Cash Handling, Suggestive Selling, Order Processing
Inglewood, California, United States · On-site
$20/hr–$22/hr
At El Pollo Loco, we don’t just serve fire-grilled chicken — we serve careers that bring the heat. As a Grill Master, you’re not just cooking chicken; you’re igniting the El Pollo Loco experience.…
Skills: Grilling, Food Preparation, Food Safety, Sanitization, Inventory Rotation
Los Angeles, California, United States · On-site
$20/hr–$22/hr
At El Pollo Loco, we don’t just serve fire-grilled chicken — we serve careers that bring the heat. As a Grill Master, you’re not just cooking chicken; you’re igniting the El Pollo Loco experience.…
Skills: Grilling, Food Preparation, Food Safety, Sanitization, Inventory Rotation
Inglewood, California, United States · On-site
$21/hr–$26/hr
As a Shift Leader, you’re the one turning up the heat! You’ll lead your team to ensure exceptional service and smooth operations during your shift. With your passion and attention to detail, you’ll crea…
Skills: Team Leadership, Restaurant Operations, Inventory Management, Customer Service, Staff Scheduling
Long Beach, California, United States · On-site
$27/hr–$31/hr
As a General Manager, you’ll be the spark that keeps the flame alive, leading a passionate team, driving success, and ensuring every guest gets a taste of the Loco experience. You’ll oversee all restaurant op…
Skills: Restaurant Operations, Team Leadership, Staff Scheduling, Labor Management, Performance Coaching
Rancho Cucamonga, California, United States · On-site
$20/hr–$21/hr
Looking for an amazing career? Come join El Pollo Loco (that’s “Po-yo”, not Po-lo!). We’re not just cooking up chicken, we're grilling up opportunities! If you're ready to spice up your career and…
Skills: Grilling, Food Preparation, Food Safety, Sanitation, Inventory Rotation
Rancho Cucamonga, California, United States · On-site
Looking for an amazing career? Come join El Pollo Loco (that’s “Po-yo”, not Po-lo!) We’re not just wrapping burritos; we’re rolling out opportunities. Get ready to spice up your customers&rs…
Skills: Customer Service, Food Preparation, Cash Handling, Suggestive Selling, Food Safety
Rancho Cucamonga, California, United States · On-site
$21/hr–$23/hr
Have you ever envisioned leading a team to success or dared to help manage a million-dollar business? Well here’s your opportunity to live the dream! Put your team-building skills to the test and bring us your pass…
Skills: Team Building, Customer Service, Staff Coaching, Food Safety Compliance, Operational Oversight
Lancaster, California, United States · On-site
$23/hr–$28/hr
As a General Manager, you’ll be the spark that keeps the flame alive, leading a passionate team, driving success, and ensuring every guest gets a taste of the Loco experience. You’ll oversee all restaurant op…
Skills: Restaurant Operations, Team Leadership, Staff Scheduling, Labor Management, Performance Coaching
Los Angeles, California, United States · On-site
$21/hr–$23/hr
As a Shift Leader, you’re the one turning up the heat! You’ll lead your team to ensure exceptional service and smooth operations during your shift. With your passion and attention to detail, you’ll crea…
Skills: Team Leadership, Restaurant Operations, Inventory Management, Customer Service, Cash Handling
Los Angeles, California, United States · On-site
$27/hr–$32/hr
As a General Manager, you’ll be the spark that keeps the flame alive, leading a passionate team, driving success, and ensuring every guest gets a taste of the Loco experience. You’ll oversee all restaurant op…
Skills: Restaurant Operations, Team Leadership, Staff Scheduling, Labor Management, Performance Coaching
Yorba Linda, California, United States · On-site
$21/hr–$23/hr
Have you ever envisioned leading a team to success or dared to help manage a million-dollar business? Well here’s your opportunity to live the dream! Put your team-building skills to the test and bring us your pass…
Skills: Team Building, Customer Service, Staff Coaching, Food Safety Compliance, Operational Oversight
Glendale, California, United States · On-site
$27/hr–$32/hr
As a General Manager, you’ll be the spark that keeps the flame alive, leading a passionate team, driving success, and ensuring every guest gets a taste of the Loco experience. You’ll oversee all restaurant op…
Skills: Restaurant Operations, Team Leadership, Staff Scheduling, Labor Management, Performance Coaching
Fresno, California, United States · On-site
$26/hr–$27/hr
As a General Manager, you’ll be the spark that keeps the flame alive, leading a passionate team, driving success, and ensuring every guest gets a taste of the Loco experience. You’ll oversee all restaurant op…
Skills: Restaurant Operations, Team Leadership, Staff Scheduling, Labor Management, Performance Coaching
Costa Mesa, California, United States · Hybrid
$109k–$120k/yr
At El Pollo Loco, we are on a mission to be the nation’s leading fire-grilled chicken restaurant. When it comes to our people, we are all about growth. Whether that means specialized training, a clearly laid out ca…
Skills: AWS Administration, VMware vSphere, Networking, SQL, Terraform
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The Service Team Member ensures excellent customer service by greeting guests, preparing food, and processing orders efficiently. They work collaboratively with the restaurant team to maintain a positive environment and uphold company standards.
Previous experience in customer service or food service is preferred but not required. A Food Handler Certification must be obtained promptly upon hire.
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled favorites, you’re the spark behind the scenes serving up unforgettable experiences. Ready to grow with us and ignite your flamin’ good career? Apply now!
POSITION PURPOSE:
The Service Team Member ensures "Best in Class" customer service from start to finish. Responsibilities include helping prepare delicious food, maintaining cleanliness, greeting/helping customers with their orders, processing orders efficiently, suggestive selling, handling payment/cash transactions accurately and professionally.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS – EDUCATION, EXPERIENCE, LICENSE/CERTIFICATIONS:
To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and/or experience required.
Certifications
Obtain Food Handler Certification promptly upon hire, adhering to EPL policy and state regulations.
Education/Work Experience:
Previous experience in customer service or food service is preferred but not required.
What’s in it for you?
*Eligibility for these benefits is based on the number of average hours worked per week within a 12-month period.
Why work for us?
When it comes to our people, our motto is: Let them cook. In fact, we see you as our secret ingredient. While our chicken is fire, it’s our people
Who set us ablaze. You’re the ones bringing the passion, ideas and energy–the flavor–whether cooking in the restaurant or working in the support center. That’s why we take pride in providing a place where you can express, develop and belong… all while enjoying a healthy balance. Here, fire-grilled chicken makes flamin’ good careers.
Let's Get Loco
In 1980 the first American El Pollo Loco opened on Alvarado Street in Los Angeles, quickly becoming a destination for the best citrus-marinated, fire-grilled pollo in town. Over the past four decades, El Pollo Loco has grown into more than 490 restaurants across 6 states becoming an L.A. mainstay and cultural benchmark along the way. And today, we continue to work just as hard to always provide customers with fresh and innovative L.A. Mex from our famous family dinners to Mexican entrees.
Offices: 575 Anton Blvd., Suite 1100, Costa Mesa, California 92626, US
Let's Get Loco
In 1980 the first American El Pollo Loco opened on Alvarado Street in Los Angeles, quickly becoming a destination for the best citrus-marinated, fire-grilled pollo in town. Over the past four decades, El Pollo Loco has grown into more than 490 restaurants across 6 states becoming an L.A. mainstay and cultural benchmark along the way. And today, we continue to work just as hard to always provide customers with fresh and innovative L.A. Mex from our famous family dinners to Mexican entrees.
Offices: 575 Anton Blvd., Suite 1100, Costa Mesa, California 92626, US
