Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangibl…
Skills: Electrical Product Knowledge, Basic Network Knowledge, Analytical Mindset, Communication Skills, Problem Solving
Fayetteville, North Carolina, United States · On-site
$86k–$126k/yr
Senior$12B raised
Eaton’s ES AMER ARS PDCAD division is currently seeking a Production Supervisor (Evening Shift). Reporting to the MCC Production Manager, the Production Supervisor, Evening Shift is responsible for managing department(…
Skills: Manufacturing Procedures, Industrial Engineering Principles, Production Planning, Lean Manufacturing, Six Sigma
Service Sales Support Representative - French Speaker
Casablanca, Casablanca-Settat, Morocco · Hybrid
Mid level$12B raised
At Eaton, we’re committed to improving the quality of life and the environment through intelligent power management technologies. With operations in over 175 countries, we help customers manage electrical, hydraulic, and…
Eaton’s ES GEIS CHD division is currently seeking a Material Handler (Fork Truck Driver) - 1st Shift at our location in Syracuse, NY. The hourly rate for this position is $19.77 per hour. The core hours are 6:00am to 2:3…
Skills: Forklift Operation, Material Handling, Warehouse Operations, Loading and Unloading, Inventory Transport
Glendale Heights, Illinois, United States · Remote OK
$97k–$143k/yr
Senior$12B raised
Eaton’s ES AMER NAS division is currently seeking a Lead Project Engineer - EPC. This is a remote position based within the continental United States. Preferred locations would be 50 miles from Moon Township, PA, Raleigh…
Skills: Technical Sales Aptitude, Power Distribution Expertise, Project Management, Customer Relationship Management, AutoCAD
Leiter Experte Zoll- und Exportkontrolle (m/w/d) 1
Soest, North Rhine-Westphalia, Germany · Hybrid
Mid level$12B raised
Werden Sie Teil unseres Teams bei Eaton: Gestalten wir gemeinsam die Zukunft – schon heute! Sind Sie bereit, Teil eines globalen Marktführers zu werden, der Innovation, Nachhaltigkeit und eine bessere Zukunft für unsere …
Skills: Export Documentation, Customs Procedures, Incoterms, SAP, International Logistics
Asheville, North Carolina, United States · On-site
Entry level$12B raised
Eaton’s ES AMER ARS PDCAD division is currently seeking a Copper Layout (Avery Creek) - 1st Shift at our Avery Creek, NC site! Shift Hours: 5am -3:30pm Monday - Thursday The hourly rate for this position is $21 per hour.…
Skills: Copper Layout, Wiring, Sub Assembly, Blueprint Reading, Wiring Diagrams
Eaton’s ES AMER ARS division is currently seeking a Structural Prefab Technician to join our Fibrebond team in Minden, LA! You will work and average of 54 hrs per week (including overtime) between 7 am - 5:30 pm, M-F. Th…
Eaton’s ES AMER ARS division is currently seeking a Structural Prefab Technician to join our Fibrebond team in Minden, LA! You will work and average of 54 hrs per week (including overtime) between 7 am - 5:30 pm, M-F. Th…
Eaton’s ES GEIS BLD division is currently seeking a Material Handler - 2nd Shift at our Highland, IL location! The hourly rate for this position is $24.56 per hour, and a $0.50 shift differential. The core hours are 3:00…
What you’ll do: This role is in Record to Report Process in a fast paced, high volume SSC environment that supports Eaton’s global business and operations that use SAP application for financial accounting and reporting. …
Skills: SAP, Fixed Asset Accounting, Intercompany Accounting, Reconciliation, Period Close
What you’ll do: " Individual will be responsible for Supply Chain Financial Analysis. Incumbent has to co-ordinate with Global leaders to understand the requirement and provide the solution across critical business insig…
Skills: Advanced Excel, VBA Macros, Power BI, Python, Smartview
What you’ll do: Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business? Where everyone matters, and everyone belongs. More fro…
Skills: Lean Methodologies, Six Sigma, Continuous Improvement, Problem Solving, Stakeholder Management
Eaton’s Bussmann Division is currently seeking a Technical Sales Engineer. This is a remote position based in the Houston, TX area. Travel up to 40% will be required. Reporting to the Manager of Field Application Enginee…
Skills: Technical Sales, Overcurrent Protection, National Electrical Code (NEC), UL Standards, Presentation Skills
What you’ll do: The primary function is to implement the go to market strategy for the business thro ND and channel partner , drive partner relationships, key account negotiations and channel engagement activities to ach…
Unlock Your Potential at Eaton: Where Diversity Drives Innovation. No matter where you come from, your aspirations matter to us. We believe in the power of different perspectives, experiences, and backgrounds to ignite i…
Skills: Six Sigma Green/Black Belt, Industrial Painting, Plating Processes, Lean Manufacturing, Value Stream Mapping
Design & Engineering Manager (Electrical - Data Centres) - Dublin
Oberbergkirchen, Bavaria, Germany · Hybrid
Senior$12B raised
Unlock Your Potential at Eaton: Where Diversity Drives Innovation. No matter where you come from, your aspirations matter to us. We believe in the power of different perspectives, experiences, and backgrounds to ignite i…
Skills: Electrical Design, Data Centre Infrastructure, Project Management, Technical Leadership, Value Engineering
Eaton’s IS AER FMC division is currently seeking a Assembly Technician. You will be part of a team that assembles high performance hydraulic pumps, motors, electrical generators and other components, used to operate flig…
Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, mac…
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Full-time
bachelor degree, postgraduate degree
Competitive Compensation, Flexible Working Solutions, Learning And Development Opportunities, Eaton University
Posted 45d ago
~40 hrs/week
Responsibilities
Provide technical support and troubleshooting for electrical product portfolios, specifically single-phase UPS hardware and software. Act as a key point of contact for diverse stakeholders to resolve pre-sales and post-sales technical inquiries across the EMEA region.
Requirements
Requires a Bachelor's degree in Industrial Engineering (Electrical, Electronic, Mechanical, or Energetic) with a Master's degree preferred. Candidates must possess excellent proficiency in both German and English languages.
Full job description
Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we’re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services. Our EMEA Business Service teams empower seamless operations and drive exceptional results across our electrical, industrial, and corporate teams.
What you’ll do:
The primary role of the Technical Support Engineer is to deliver exceptional technical support and troubleshooting assistance to end-users, customers, and internal partners. Acting as a key point of contact across multiple channels—including telephone, email, and web tickets—this position focuses on EATON's electrical product portfolio, specifically tailored devices within the Electrical division.
In this capacity, you will engage with a diverse range of stakeholders, including end customers, wholesalers, distributors, panel builders, designers, logistics teams, quality departments, product management, R&D, manufacturing, and sales or service representatives. Your responsibilities will encompass a variety of pre-sales and post-sales functions, ensuring seamless communication and support.
You will provide vital assistance to sales functions across the EMEA region, and partially in APAC and the Americas, addressing technical inquiries, product-specific questions, warranty issues, documentation requests, repair and calibration needs, and troubleshooting challenges. Additionally, you will guide customers in product selection and application assistance through phone and email interactions. As the first point of escalation for non-standard inquiries and advanced troubleshooting related to hardware and software, your expertise will be invaluable.
Key Responsibilities:
Serve as an engineering resource to resolve customer challenges related to single-phase UPS products (both hardware and software) through various communication channels, including phone, email, and web chat.
Manage and follow up on hardware and software escalations involving Level 2, Level 3, and Quality teams.
Foster customer loyalty by delivering high-quality service and enhancing value through a performance-driven culture.
Actively contribute to the organization and daily execution of technical support tasks, leveraging resources such as people, processes, and technology.
Maintain up-to-date process documentation to ensure clarity and efficiency.
Participate in knowledge-sharing sessions and continuous improvement initiatives, both within the team and across the organization, to implement best practices at BSC Budapest.
Collaborate with team members to enhance customer satisfaction, minimize customer effort, and achieve improvements in cycle time and cost through effective problem-solving.
Qualifications:
Bachelor’s degree (BS/BA) in Industrial Engineering (Electrical/Electronic/Mechanical/Energetic) from an accredited institution (MSc/Electrical is an advantage).
Skills:
Understanding of Electrical products and basic applications
Basic Network Knowledge
Analytical mindset, communication skills, problem-solving
Excellent German and English language knowledge
What we can offer to you:
Competitive compensation and benefits package
Flexible working solutions
Excellent working environment – safety and ethics are important for us
Culture & Values – we are more than the products we invent and produce – the way we do business is just as important. At Eaton, our values and culture define who we are – both individually and as an organization – and direct our activities every day
Learning & Development - we invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities, made available through Eaton University
#LI-KK2
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
Appliances, Electrical, and Electronics Manufacturing
Company size
10,001+ employees
Headquarters
Dublin, Ireland
LinkedIn followers
2,132,672
Total funding
$12B
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.
Eaton is an Equal Opportunity Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Offices: 30 Pembroke Road, Dublin, Ireland 4, IE · 1000 Eaton Boulevard, Cleveland, OH 44122, US · 7000 Highlands Pkwy SE, Smyrna, GA 30082, US · 210 Windy Point Dr, Glendale Heights, IL 60139, US · 1830 Highway 201 S Spur, Mountain Home, AR 72653, US
Power ManagementEthicsManufacturingSustainabilityAerospaceElectricalFiltrationAutomotiveTruckHybrid Power
Appliances, Electrical, and Electronics Manufacturing
Company size
10,001+ employees
Headquarters
Dublin, Ireland
LinkedIn followers
2,132,672
Total funding
$12B
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.
Eaton is an Equal Opportunity Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Offices: 30 Pembroke Road, Dublin, Ireland 4, IE · 1000 Eaton Boulevard, Cleveland, OH 44122, US · 7000 Highlands Pkwy SE, Smyrna, GA 30082, US · 210 Windy Point Dr, Glendale Heights, IL 60139, US · 1830 Highway 201 S Spur, Mountain Home, AR 72653, US
Power ManagementEthicsManufacturingSustainabilityAerospaceElectricalFiltrationAutomotiveTruckHybrid Power