Godstone, England, United Kingdom · Hybrid
$33k–$35k/yr
We’re looking for Field Support Agents to join our growing Field Debt Solutions team. In this role, you’ll help customers resolve their debts, support future payments, and find ways to reduce energy consumption. Do you l…
Skills: Customer service, Debt resolution, Negotiation, Verbal communication, PC skills
Godstone, England, United Kingdom · Hybrid
We’re looking for Field Support Agents to join our growing Field Debt Solutions team. In this role, you’ll help customers resolve their debts, support future payments, and find ways to reduce energy consumption. Do you l…
Skills: Customer service, Negotiation, Verbal communication, Debt resolution, Field support
Godstone, England, United Kingdom · Hybrid
We’re looking for Field Support Agents to join our growing Field Debt Solutions team. In this role, you’ll help customers resolve their debts, support future payments, and find ways to reduce energy consumption. Do you h…
Skills: Customer service, Negotiation, Communication, Data protection, Field support
Godstone, England, United Kingdom · Hybrid
We’re looking for Field Support Agents to join our growing Field Debt Solutions team. In this role, you’ll help customers resolve their debts, support future payments, and find ways to reduce energy consumption. Do you l…
Skills: Customer service, Negotiation, Verbal communication, PC skills, Smartphone usage
London, England, United Kingdom · Hybrid
Are you a creative Social Media Community Manager looking for freedom to make their mark in-house? Full of ideas and passion? Do you want to work with cutting-edge technology? Then E.ON Next is right for you. We’re looki…
Skills: Social media strategy, Content creation, Copywriting, Community management, Data analysis
Godstone, England, United Kingdom · Remote OK
We’re looking for Field Support Agents to join our growing Field Debt Solutions team. In this role, you’ll help customers resolve their debts, support future payments, and find ways to reduce energy consumption. Do you l…
Skills: Customer service, Negotiation, Verbal communication, PC skills, Smartphone proficiency
Godstone, England, United Kingdom · Hybrid
We’re looking for Field Support Agents to join our growing Field Debt Solutions team. In this role, you’ll help customers resolve their debts, support future payments, and find ways to reduce energy consumption. Do you l…
Skills: Customer service, Negotiation, Verbal communication, Debt resolution, Field support
Godstone, England, United Kingdom · Hybrid
We’re looking for Field Support Agents to join our growing Field Debt Solutions team. In this role, you’ll help customers resolve their debts, support future payments, and find ways to reduce energy consumption. Do you l…
Skills: Customer service, Debt resolution, Negotiation, Verbal communication, PC skills
Godstone, England, United Kingdom · Hybrid
$33k–$35k/yr
We’re looking for Field Support Agents to join our growing Field Debt Solutions team. In this role, you’ll help customers resolve their debts, support future payments, and find ways to reduce energy consumption. Do you h…
Skills: Customer service, Negotiation, Verbal communication, PC skills, Smartphone proficiency
London, England, United Kingdom · Hybrid
Are you a detail-driven CRM specialist with a passion for loyalty marketing? Do you thrive on planning, deploying and optimising high-volume CRM campaigns at scale? Are you motivated by increasing loyalty programme sign-…
Skills: CRM campaign management, Loyalty marketing, Campaign deployment, Data-driven optimization, GDPR compliance
Metropolitan Borough of Solihull, England, United Kingdom · Hybrid
Here's what you'll be doing As the Head of Engineering, you will lead the engineering capability that underpins E.ON UK's digital products and services. Reporting to the UK Technology Delivery Director, you will shape th…
Skills: Engineering strategy, Cloud platforms, Software engineering, DevOps, Enterprise architecture
Godstone, England, United Kingdom • Hybrid
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You will resolve customer debt issues through face-to-face visits and identify new tenants while maintaining accurate records. Additionally, you will support energy consumption reduction and occasionally lead warrant teams for meter exchanges.
Candidates must have excellent communication and negotiation skills along with a valid UK/EU driving license. You must reside in specific postcodes (DA, BR, ME, TN, or CT) and have home broadband access.
We’re looking for Field Support Agents to join our growing Field Debt Solutions team. In this role, you’ll help customers resolve their debts, support future payments, and find ways to reduce energy consumption.
Do you live in one of the following post codes - DA, BR, ME, TN or CT and enjoy helping people? Are you looking for a varied, flexible role with opportunities to progress? If so, we’d love to hear from you!
We’ll provide everything you need, including a smartphone, tablet, Body Worn Camera, tools, uniform, vehicle and fuel card. Once trained, you’ll be eligible for our achievable reward scheme, with the opportunity to boost your earnings. There may also be opportunities to train to install PAYG meters.
No two visits are the same, and we’re proud to deliver excellent customer service. With flexible working, optional overtime, and plenty of independence, this is a role that offers variety, job satisfaction, and the chance to make a real difference. Apply today!
Delivering excellent service to our customers by understanding their circumstances and helping them agree an appropriate solution to resolve their debt.
Identifying new tenants through face-to-face discussions, Letting Agents and neighbours while complying with DPA (Data Protection Act).
Where necessary, leading a warrant team to force entry to customer premises to exchange/disconnect meters.
Recording job information using the appropriate paperwork or electronic equipment.
Previous experience gained within a customer facing role with a real desire to help customers.
Excellent verbal communication and negotiation skills.
Basic PC skills with the ability to use a smart phone and tablet.
Live within a DA, BR, ME, TN or CT postcode area and happy to travel with overnight stays where required to complete training.
A full valid UK/EU driving licence (preferably clean, but with a maximum of 6 points).
Must have access to Broadband at home in order to upload day to day data. We will include a set monthly broadband allowance into your salary.
The salary for this role starts at £32,535 rising to £34,957 once fully trained. You can earn more through an on-target reward scheme and high performance.
London allowance is £3,900 (£325 per month) for home post code being within 10.5 miles of Charing Cross and £2,000 (£166.67) if outside.
Your role also includes a monthly £10 electric and £10 Broadband allowance
This is a permanent role.
Excellent parental leave allowance.
Any questions on the role - please reach out to Eonnext.recruitment@eonnext.com
Award-Winning Workplace - We’re proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds
Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities and access to 20 flexible benefits with tax/NI savings
Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We’re open to discussing how flexibility can work for you
Inclusive & Diverse - We’re the only energy company in the Inclusive Top 50 UK Employers. We’re also proud winners of Best Employer for Women and Human Company of the Year—recognising our inclusive, people-first culture
Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone
Accessible & Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria for the role and will make any adjustments needed during the process
Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we’ll support your growth every step of the way
For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider.
At E.ON Next, we’re determined to make new energy work for everyone.
At E.ON Next, we make new energy work. We want to do that by helping remove the barriers of the energy transition, so that our customers can reduce both their bills and their environmental impact, by saving CO2. We’re E.ON Next. Join our UK-based team on a mission to bring feel-good energy to everyone.
Offices: London, Leicester & Nottingham, GB
At E.ON Next, we’re determined to make new energy work for everyone.
At E.ON Next, we make new energy work. We want to do that by helping remove the barriers of the energy transition, so that our customers can reduce both their bills and their environmental impact, by saving CO2. We’re E.ON Next. Join our UK-based team on a mission to bring feel-good energy to everyone.
Offices: London, Leicester & Nottingham, GB
