About us Dyson is a global technology company. We solve problems others choose to ignore with pioneering technology that works better. Our E‑Commerce team drives how our technology is discovered, purchased and experience…
The Senior Security Officer (SSO), Singapore will be the focal point for all security related activities and incident response for Dyson’s premises and operations within selected sites in Singapore. The position will be …
„Wir lösen Probleme, die andere ignorieren.“ Wie jede gute Geschichte beginnt auch unsere mit bescheidenen Anfängen: Unser Gründer war mit der Saugkraft seines Staubsaugers (welchen, verraten wir nicht) unzufrieden. Knap…
Skills: Team Leadership, Retail Management, Store Supervision
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About Us Dyson is a global technology company that sets out to solve the problems others ignore. We create machines that are different, better and more useful through inventive engineering, relentless testing and a refus…
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Cologne, North Rhine-Westphalia, Germany · On-site
Senior
About us Dyson is a global technology company founded in 1993 with a unique philosophy - to solve problems that others ignore. The company is known for surprising new inventions that defy convention. From the world's fir…
Skills: Financial Business Partnering, Retail Finance, Category Finance Leadership, Marketing Spend Control, ROI Analysis
About Us Dyson is a global technology company that sets out to solve the problems others ignore. We create machines that are different, better and more useful through inventive engineering, relentless testing and a refus…
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Leidschendam, South Holland, Netherlands · On-site
Mid level
Overview / Summary As Store Supervisor, you are a key driver of daily shopfloor performance at Dyson. You lead by example, delivering world-class product demonstrations, supporting the team with guidance and coaching, an…
Skills: Team Leadership, Customer Experience, Product Demonstration, Coaching, Sales Performance
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Full-time
Financial Benefits, Lifestyle Benefits, Health Benefits
Posted 50d ago
Apply by Jun 29
~40 hrs/week
Responsibilities
The role involves owning the regional lower-funnel paid media strategy and developing a comprehensive CRM lifecycle strategy across MEA markets. You will manage agency partners to optimize acquisition, retention, and long-term customer value through data-driven campaigns.
Requirements
Requires at least five years of experience in performance marketing or CRM within an e-commerce or DTC environment. Proficiency with Salesforce Marketing Cloud and experience managing multi-market media agencies are highly desired.
Full job description
About us
Dyson is a global technology company. We solve problems others choose to ignore with pioneering technology that works better. Our E‑Commerce team drives how our technology is discovered, purchased and experienced online—powering growth through performance, data and seamless customer journeys across every market we operate in.
About the role
As our E‑Commerce Traffic and CRM Manager you will sit at the intersection of performance media and customer lifecycle strategy, shaping how Dyson drives acquisition, retention and long-term customer value across MEA.
With a strong focus on CRM, you will build and scale lifecycle strategy from the ground up—defining customer journeys, segmentation and retention programmes—while directing agency partners across lower-funnel performance channels. This is a high-ownership, strategic role with clear impact on commercial performance.
Operating across key markets including UAE, Saudi Arabia, South Africa and emerging markets such as Egypt, you will play a key role in evolving Dyson’s Direct business and customer model in the region.
You will:
Own and direct the regional lower-funnel paid media strategy across Dyson.com markets in MEA
Define channel priorities and budget allocation to drive efficiency and improve CPA
Lead performance reviews with agency partners, challenging results and driving continuous optimisation
Oversee affiliate and performance partnerships, focusing on higher-impact channels
Develop and own the CRM strategy across MEA, including lifecycle journeys, segmentation and campaign planning
Design and deliver customer lifecycle programmes across onboarding, retention and loyalty
Align CRM and trading calendars with the e‑commerce trade team to support key commercial moments
Brief and manage agency execution across CRM and media, ensuring quality and consistency
Segment audiences using behavioural and transactional data to deliver targeted, relevant communications
Track and optimise performance across CPA, ROAS, conversion, repeat purchase and customer lifetime value
Integrate traffic and CRM into a unified acquisition and retention engine
Contribute to trading reviews with clear, structured insights and recommendations
About you
At least five years’ experience in performance marketing, CRM or digital growth within e‑commerce or a DTC environment
Strong CRM expertise, including lifecycle strategy, segmentation and retention programmes
Experience working with media agencies across paid search, paid social and remarketing
Commercially minded, with a clear understanding of performance impact on revenue and profitability
Comfortable owning performance metrics and communicating insights to senior stakeholders
Experience with CRM platforms, ideally Salesforce Marketing Cloud
Confident setting strategy and managing delivery through agency partners
Strong collaboration skills, working effectively across teams, markets and external partners
Analytical and data-driven, able to translate insights into action
Experience operating at scale across multi-market environments
MEA or GCC experience beneficial; Arabic advantageous
Proactive, self-directed and accountable
Curious, structured and focused on continuous improvement
Comfortable navigating complexity across markets
Driven by impact, performance and long-term growth
Reward
At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.
Working policy
Our campus culture is built on connection—collaboration in person, shared creativity, and hands-on learning. That’s why we don’t offer a hybrid arrangement. Working side by side powers our best ideas, fuels belonging, and keeps us pushing boundaries together.
#LI-JM1
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Appliances, Electrical, and Electronics Manufacturing
Company size
10,001+ employees
Founded
1993
Headquarters
Singapore
LinkedIn followers
516,957
Dyson solves real-world problems and creates better products through the application of engineering, science, design and creativity. It is a family-owned, global technology company, founded by Sir James Dyson who remains at the helm alongside his son Jake.
Since inventing the first cyclonic bagless vacuum cleaner, the DC01, Dyson has consistently invested in research and development to improve its products and technologies radically. Dyson offers products across a growing range of areas: floorcare, air purification, robotics, haircare including formulations, lighting, hand drying, and most recently audio. Dyson continues to expand into new areas.
Today, Dyson sells products in more than 80 markets, has 450 Dyson stores worldwide and is available in all major technology and beauty retailers. Dyson has global headquarters in Singapore and major technology campuses in Singapore, the UK, Malaysia, and the Philippines. Its global team of engineers, scientists and software developers are focused on developing technology-enabled products which work better and which people love to use. Key areas of focus have included high-speed electric digital motors, sensing and vision systems, robotics, machine learning and aerodynamics.
Beyond products, to encourage an inventive future, Dyson is also inspiring the next generation of engineers and inventors through the Dyson Institute of Engineering and Technology, the James Dyson Foundation and the James Dyson Award.
The Dyson family applies its problem-solving approach in other fields, and established Dyson Farming in 2012. It is one of the largest farming businesses in the UK, extending to 36,000 acres across Lincolnshire, Oxfordshire, Gloucestershire and Somerset. It is a family-owned enterprise unlike any other, focussed on long-term investment in British farming and the countryside to grow tasty and nutritious food.
Offices: 3 Sentosa Gateway, Singapore, 098544, SG · 2 Science Park Dr, Singapore Science Park 1, Ascent, #01-08, #03-13/26 The Ascent Tower B, Singapore, Singapore 118222, SG · Tetbury Hill, Malmesbury, Wiltshire SN16 0RG, GB · 1330 W Fulton Market, Floor 5, Chicago, Illinois 60607, US · 300 Barangaroo Avenue, Suite 2, Level 22, Tower 3, International Towers, Barangaroo, NSW 2000, AU
Global Technology companyEngineeringSolving everyday problemsProduct designInnovationTechnologyHealth and beautyRoboticsAIData
Appliances, Electrical, and Electronics Manufacturing
Company size
10,001+ employees
Founded
1993
Headquarters
Singapore
LinkedIn followers
516,957
Dyson solves real-world problems and creates better products through the application of engineering, science, design and creativity. It is a family-owned, global technology company, founded by Sir James Dyson who remains at the helm alongside his son Jake.
Since inventing the first cyclonic bagless vacuum cleaner, the DC01, Dyson has consistently invested in research and development to improve its products and technologies radically. Dyson offers products across a growing range of areas: floorcare, air purification, robotics, haircare including formulations, lighting, hand drying, and most recently audio. Dyson continues to expand into new areas.
Today, Dyson sells products in more than 80 markets, has 450 Dyson stores worldwide and is available in all major technology and beauty retailers. Dyson has global headquarters in Singapore and major technology campuses in Singapore, the UK, Malaysia, and the Philippines. Its global team of engineers, scientists and software developers are focused on developing technology-enabled products which work better and which people love to use. Key areas of focus have included high-speed electric digital motors, sensing and vision systems, robotics, machine learning and aerodynamics.
Beyond products, to encourage an inventive future, Dyson is also inspiring the next generation of engineers and inventors through the Dyson Institute of Engineering and Technology, the James Dyson Foundation and the James Dyson Award.
The Dyson family applies its problem-solving approach in other fields, and established Dyson Farming in 2012. It is one of the largest farming businesses in the UK, extending to 36,000 acres across Lincolnshire, Oxfordshire, Gloucestershire and Somerset. It is a family-owned enterprise unlike any other, focussed on long-term investment in British farming and the countryside to grow tasty and nutritious food.
Offices: 3 Sentosa Gateway, Singapore, 098544, SG · 2 Science Park Dr, Singapore Science Park 1, Ascent, #01-08, #03-13/26 The Ascent Tower B, Singapore, Singapore 118222, SG · Tetbury Hill, Malmesbury, Wiltshire SN16 0RG, GB · 1330 W Fulton Market, Floor 5, Chicago, Illinois 60607, US · 300 Barangaroo Avenue, Suite 2, Level 22, Tower 3, International Towers, Barangaroo, NSW 2000, AU
Global Technology companyEngineeringSolving everyday problemsProduct designInnovationTechnologyHealth and beautyRoboticsAIData