Designation - Head of Operations Reports To - CEO Location - Kolkata (HQ) Experience - 10+ years Role Summary Duratuf ships electrical safety equipment to industries in 65+ countries from two entities — India and the UAE…
Designation - Supply Chain Manager Reports To - Operations Head Location - Kolkata (HQ) Experience - 6 to 10 years Role Summary Duratuf ships electrical safety equipment to industries in 65+ countries from two entities —…
Skills: Demand Planning, S&OP, International Sourcing, Import Operations, Export Documentation
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$1200k–$1800k/yr
Full-time
Flexible Leave Policy, Work From Home Opportunities, Out Of Office Opportunities, Performance Recognition, Dynamic Career Growth, Statutory Benefits
Posted 11d ago
~40 hrs/week
Responsibilities
The Head of Operations is responsible for the end-to-end order fulfillment process from purchase order to delivery across India and UAE entities. This includes managing international sourcing, import/export documentation, inventory turns, and establishing KPI-driven performance dashboards.
Requirements
Requires 10+ years of operations experience with at least 5 years leading a full function and hands-on expertise in import/export operations within the last 3 years. Candidates must have a proven track record of managing multi-site operations and utilizing ERP systems for data-driven decision making.
Full job description
Designation - Head of Operations Reports To - CEO Location - Kolkata (HQ)
Experience - 10+ years
Role Summary
Duratuf ships electrical safety equipment to industries in 65+ countries from two entities — India and the UAE. The Operations Head owns the order from Purchase Order (PO) to proven delivery: on time, in full, at the right cost, across both entities. Today this function sits with the founding team; your mandate is to take it over completely within your first 60 days, so that every operations decision routes through your seat. This is a function-takeover role reporting directly to the CEO — you inherit a live multi-site operation, a team being built in parallel, and full accountability for the numbers.
Key Responsibilities Order Fulfilment & Delivery
Own blended Customer OTIF (On-Time In-Full) across the ex-Bhiwadi and ex-Dubai nodes — target ≥95%, with the baseline measured in your first month.
Own outbound export dispatch end-to-end: Bill of Lading (BL), Certificate of Origin (COO), Letter of Credit / Telegraphic Transfer (LC/TT) documentation.
Import & International Sourcing
Run inbound operations hands-on: Bill of Entry (BOE), customs clearance, Customs House Agent (CHA) coordination, inbound freight from overseas suppliers.
Own supplier delivery performance and landed cost across international sourcing lanes.
Inventory & Working Capital
Drive inventory turns to ≥5× while holding cash conversion cycle discipline — a joint accountability with Finance.
Quality & Compliance
Sustain batch quality pass-rate ≥98% with zero certification lapses. Our products protect lives; certificates are non-negotiable.
Systems & Performance Management
Install a leading + lagging KPI (Key Performance Indicator) pair for every operations sub-function and individual within 45 days — live, reviewed monthly, acted on.
Run the function on dashboards and ERP/Zoho-class systems discipline, not on chasing.
People & Organisation
Develop the Supply Chain Manager and Bhiwadi Assistant Manager to full performance through their first 90 days.
Own hiring decisions on open seats within the function, including the data-based go/no-go call on the procurement hire.
Requirements
Experience
10+ years in operations, with at least 5 years leading a full operations function (supply chain + warehouse + quality, 10+ direct reports) — owned first-hand, with an owned OTIF (On-Time In-Full) or cost number to show for it.
Personally ran both import operations (Bill of Entry, customs clearance, CHA coordination, inbound freight) and export operations (Bill of Lading, Certificate of Origin, LC/TT documentation) within the last 3 years — with named lanes and ports.
First-hand ownership of multi-site, multi-entity operations — ideally India plus an international node.
ERP/Zoho-class systems discipline — runs the function on KPI pairs and dashboards, not chasing.
Quality and compliance orientation in a certified-product context.
Non-Negotiables
Hands-on import and export operations within the last 3 years — supervising a team that did it does not qualify. You should be able to walk a shipment end-to-end from memory, including where clearances go wrong.
First-hand ownership of a multi-site operations function — not a single site, not a support role.
Based in Kolkata or committed to relocating.
Notice period of 60 days or less.
Benefits
Flexible Leave Policy
WFH and Out of Office opportunities on requirement and condition
Performance Recognition
Dynamic Career Growth
Statutory benefits as per industry standards
High ownership, performance-driven work culture
Opportunity to manage a critical function in a growing organization
Related keywords
OTIFBill of LadingCertificate of OriginLetter of CreditTelegraphic TransferBill of EntryCustoms House AgentCash Conversion CycleERPZohoSupply ChainImport-ExportLanded CostMulti-entity OperationsKPIsQuality Pass-rate
Industrial safety solutions for a world where earning a living should never cost a life. Trusted across 65+ countries.
Industry
Public Safety
Company size
11-50 employees
Founded
2010
Headquarters
Kolkata, West Bengal
LinkedIn followers
8,702
Duratuf is an industrial safety solutions company helping manufacturers, utilities, and infrastructure operators work more safely — because earning a living should never cost a life. Built on a strong heritage in insulating and industrial products and relied on in 65+ countries, we bring a standards-driven range across electrical safety, personal protective equipment, and industrial safety — backed by sourcing strength and technology you can trust.
Offices: 770, EM Bypass, Anandpur, 607 & 608, 6th Floor, South City Business Park, Kolkata, West Bengal 700107, IN · SPL-1, RIICO Industrial Area, Near RIICO Chowk, Bhiwadi, Rajasthan 301 019, IN · 2 Rd B1, Dubai Investment Park, Dubai , Dubai, AE
Industrial safety solutions for a world where earning a living should never cost a life. Trusted across 65+ countries.
Industry
Public Safety
Company size
11-50 employees
Founded
2010
Headquarters
Kolkata, West Bengal
LinkedIn followers
8,702
Duratuf is an industrial safety solutions company helping manufacturers, utilities, and infrastructure operators work more safely — because earning a living should never cost a life. Built on a strong heritage in insulating and industrial products and relied on in 65+ countries, we bring a standards-driven range across electrical safety, personal protective equipment, and industrial safety — backed by sourcing strength and technology you can trust.
Offices: 770, EM Bypass, Anandpur, 607 & 608, 6th Floor, South City Business Park, Kolkata, West Bengal 700107, IN · SPL-1, RIICO Industrial Area, Near RIICO Chowk, Bhiwadi, Rajasthan 301 019, IN · 2 Rd B1, Dubai Investment Park, Dubai , Dubai, AE