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Full-time
high school
Medical, Dental, Vision, 401k, Paid time off
Posted 2d ago
~40 hrs/week
Responsibilities
The shuttle van driver is responsible for safely transporting hotel guests to various local destinations while maintaining a professional and customer-focused attitude. They must also perform vehicle inspections, maintain cleanliness, and coordinate effectively with hotel staff to ensure timely service.
Requirements
Candidates must possess a valid driver's license and have a minimum of a high school diploma or GED. Previous experience in the hospitality industry or in a professional driving role is required.
Full job description
Raines Co. - Your Future is Now!
Position Summary: A Hotel Shuttle Van Driver is responsible for providing safe and efficient transportation services to hotel guests, ensuring their comfort and satisfaction. This position involves operating a hotel-owned shuttle van or minibus to transport guests to and from the hotel, nearby airports, attractions, and other destinations.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Essential Job Functions
Safely and courteously transport hotel guests to and from various destinations, including airports, event venues, restaurants, and other local attractions.
Assist guests with loading and unloading luggage and other personal belongings.
Conduct daily pre-trip and post-trip inspections of the shuttle van to ensure it is in good working condition. Report any issues or maintenance needs promptly.
Follow all safety and traffic regulations, including seatbelt use, speed limits, and other local driving laws.
Greet guests in a friendly and professional manner, maintaining a positive and customer-focused attitude.
Provide information about local attractions, services, and points of interest when requested.
Maintain effective communication with the hotel's front desk, concierge, and other relevant departments to coordinate guest transportation efficiently.
Keep the shuttle van clean and well-maintained, both inside and outside.
Ensure the van is stocked with necessary supplies, such as water, maps, and promotional materials.
Maintain a punctual and reliable schedule to ensure that guests reach their destinations on time.
Adapt to changing traffic and weather conditions, rerouting as necessary.
Handle payments or vouchers for transportation services, if required, and issue receipts as needed.
Be prepared to handle emergencies or unforeseen situations, such as vehicle breakdowns or guest medical issues, in a professional and efficient manner
Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
Assists all departments in servicing the guests especially during high volume periods
Attends meetings as required
Experience and Education:
Experience in the hospitality industry as a shuttle/van driver, front desk agent, or related positions
Experience with driving multiple people in a van-type setting
Valid Driver’s License in the state of operation
Minimum High school diploma, GED or equivalent
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
EEO/D/V
Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.
Related keywords
Shuttle Van DriverHospitalityTransportationCustomer ServiceVehicle MaintenanceSafety RegulationsGuest RelationsDrivingHotel OperationsLogistics
DoubleTree by Hilton hotels are distinctively designed properties that provide true comfort to today’s business and leisure travelers. From the millions of delighted hotel guests who are welcomed with the brand’s legendary, warm chocolate chip cookies at check-in to the advantages of the award-winning Hilton HHonors® guest reward program, each DoubleTree by Hilton guest receives a satisfying stay wherever their travels take them.
With a growing collection of contemporary, upscale accommodations in more than 375+ gateway cities, metropolitan areas and vacation destinations worldwide.
DoubleTree by Hilton is part of Hilton Worldwide (NYSE: HLT), a leading global hospitality company spanning the lodging sector from luxury and full-service hotels and resorts to extended-stay suites and focused-service hotels. For 95 years, Hilton Worldwide has been dedicated to continuing its tradition of providing exceptional guest experiences. The company’s portfolio of eleven world-class global brands is comprised of more than 4,100 managed, franchised, owned and leased hotels and timeshare properties, with more than 685,000 rooms in 92 countries and territories, including Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Curio – A Collection by Hilton, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors.
DoubleTree by Hilton hotels are distinctively designed properties that provide true comfort to today’s business and leisure travelers. From the millions of delighted hotel guests who are welcomed with the brand’s legendary, warm chocolate chip cookies at check-in to the advantages of the award-winning Hilton HHonors® guest reward program, each DoubleTree by Hilton guest receives a satisfying stay wherever their travels take them.
With a growing collection of contemporary, upscale accommodations in more than 375+ gateway cities, metropolitan areas and vacation destinations worldwide.
DoubleTree by Hilton is part of Hilton Worldwide (NYSE: HLT), a leading global hospitality company spanning the lodging sector from luxury and full-service hotels and resorts to extended-stay suites and focused-service hotels. For 95 years, Hilton Worldwide has been dedicated to continuing its tradition of providing exceptional guest experiences. The company’s portfolio of eleven world-class global brands is comprised of more than 4,100 managed, franchised, owned and leased hotels and timeshare properties, with more than 685,000 rooms in 92 countries and territories, including Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Curio – A Collection by Hilton, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors.