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Where You’ll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of…
Skills: Patient Care, Vital Signs Monitoring, Medical Terminology, Effective Communication, Computer Proficiency
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San Bernardino, California, United States · On-site
$46/hr–$54/hr
Mid level
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Where You’ll Work Founded in 1955, Dignity Health - Northridge Hospital Medical Center is a 394-bed, acute care, nonprofit hospital located. Serving over 80,000 patients annually, the hospital offers a full complement of…
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$24/hr–$34/hr
Other
high school
Posted 55d ago
Apply by Jun 25
~40 hrs/week
Responsibilities
The Medical Office Representative serves as the first point of contact for patients and physicians, handling greetings and incoming calls. Key duties include updating demographics, verifying insurance eligibility, and scheduling appointments using an electronic practice management system.
Requirements
Candidates should have a high school diploma and preferred experience in an outpatient medical setting or high-volume customer service role. Essential requirements include strong interpersonal skills and proficiency with computer software and standard office equipment.
Full job description
Where You’ll Work
Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.Dignity Health Advanced Imaging, a service of Dignity Health Medical Foundation, provides cutting-edge diagnostic imaging services at 23 locations across Redding, Santa Cruz, Sacramento, Woodland. Our team of 160 staff members work with our specialty trained and board certified radiologists to provide high quality care to our patients. The locations perform more than 175,000 exams annually with the goal of providing top quality imaging, compassionate care, and timely service with a smile.
One Community. One Mission. One California
Job Summary and Responsibilities
As our Medical Office Representative, you will be the first to greet and provide excellent customer service to our patients, physicians and other visitors. You will be the primary phone contact for incoming calls to the clinic and effectively communicate and distribute all messages. Every day, you will collect and update demographics and insurance information, verify health plan eligibility, take complete and accurate messages, schedule mutually acceptable appointment times utilizing an electronic practice management system, and perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives.To be successful in this role, you will bring enthusiasm to help others, work efficiently, and provide empathy for our patients.
Job Requirements
Required
Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or six (6) months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation.
High School diploma or equivalent
Excellent interpersonal, organizational, and customer service skills are essential.
Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.
Preferred
Familiarity with an electronic practice management system is preferred.
Experience with multi-line phones/ACD phones preferred. Medical terminology preferred.
Related keywords
Diagnostic ImagingMedical Office ReceptionistHealth Information AssociatePatient CarePractice Management SystemACD PhonesHealthcare AdministrationOutpatient SettingInsurance EligibilityMedical Foundation
We provide quality, compassionate health care at more than 40 hospitals and care centers that are serving communities across California, Arizona and Nevada every minute of every day. And while not everyone may live near a major medical facility, Dignity Health is making health care more accessible by bringing resources closer to where people live and work.
In urban and rural communities alike, residents of all ages and backgrounds have access to primary care, preventive treatment, clinical support, chronic disease management, trauma services, and a host of medical and therapeutic specializations.
With several different ways to activate your search, let us help you to quickly and easily find an affordable, quality medical facility located close to where you need it, when you need it.
Offices: 185 Berry St, San Francisco, CA 94158, US · Chandler, AZ, US · Phoenix, AZ, US · Gilbert, AZ, US · Glendale, AZ, US
Quality Healthcare for EveryoneHospitalHealth CareMedical DeviceNon ProfitMedical
We provide quality, compassionate health care at more than 40 hospitals and care centers that are serving communities across California, Arizona and Nevada every minute of every day. And while not everyone may live near a major medical facility, Dignity Health is making health care more accessible by bringing resources closer to where people live and work.
In urban and rural communities alike, residents of all ages and backgrounds have access to primary care, preventive treatment, clinical support, chronic disease management, trauma services, and a host of medical and therapeutic specializations.
With several different ways to activate your search, let us help you to quickly and easily find an affordable, quality medical facility located close to where you need it, when you need it.
Offices: 185 Berry St, San Francisco, CA 94158, US · Chandler, AZ, US · Phoenix, AZ, US · Gilbert, AZ, US · Glendale, AZ, US
Quality Healthcare for EveryoneHospitalHealth CareMedical DeviceNon ProfitMedical