PRIVATE AND CONFIDENTIAL Job Description To ensure all CMF requests received from Business Partners are completed. To ensure all Tariff requests received from Business Partners are completed. To ensure System update such…
Skills: Billing, Business Processes, MS Excel, MS Office, Data Management
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Full-time
associate degree, bachelor degree
Posted 30d ago
~40 hrs/week
Responsibilities
Responsible for completing CMF and Tariff requests, updating reference data, and managing billing processes in accordance with SLAs. The role involves solving queries timely and contributing to team KPIs and SOP compliance.
Requirements
Candidates must possess at least a Diploma or Degree, with fresh graduates welcome to apply. Proficiency in English and strong command of MS Excel are required, while knowledge of billing processes is preferred.
Full job description
PRIVATE AND CONFIDENTIAL
Job Description
To ensure all CMF requests received from Business Partners are completed.
To ensure all Tariff requests received from Business Partners are completed.
To ensure System update such as reference data , fuel surcharge, RARG received from Business Partners , Area or Regional office are completed.
To ensure all CMF mass updates are completed To support GPI and SPA updates.
Ensure all queries actively and aggressively solved in timely manner -Recommend process improvements to the senior
Ensure the execution of processes, related to Billing, in accordance with SLA’s, aiming to achieve the strategic objectives for the Billing operation in the own department.
To work on own initiative, under pressure and according to prescribed deadlines Contribute to achieve team KPI Ensure timely update, implementation and compliance with all SOPs and ICF.
Qualifications
Fresh graduates are welcome to apply.
Proficient in English (verbal and written).
Candidate must possess at least a Diploma or Degree.
Knowledge in Billing and Business processes is preferable.
Good Knowledge of MS Office including strong command on MS Excel.
Demonstrating a high level of commitment, energy, resilience and tenacity in doing the job.
Transportation, Logistics, Supply Chain and Storage
Company size
1,001-5,000 employees
Headquarters
Damansara Utama, Selangor
LinkedIn followers
6,847
DHL Asia Pacific Shared Services is a CPA and CIMA approved employer with incredible career opportunities in the field of Finance. We currently serve Finance, HR, BPO, RPA and Network Operations activities for DHL in over 152 countries across the globe and employ over 2000 professionals from 26 different nationalities who speak 14 different languages. This makes us the most international shared services center in Malaysia.
At DHL, motivating our people is priority number one because we count on every one of our motivated superstars to deliver great service and drive our “Insanely Customer Centric” culture. Being ranked among the world’s best employers by reputed external organizations such as Great Place to Work and Top Employers Institute is a great acknowledgment of the effort, we have invested in making DHL Express a place where our employees can enjoy coming to work, be appreciated for their contribution, develop professionally and realize their full potential.
Offices: 8 Jalan SS21/37, Imazium, Damansara Utama, Selangor 47400, MY · 2 Jalan 51A/223, Menara Axis, Seksyen 51A, Selangor 46100, MY
Transportation, Logistics, Supply Chain and Storage
Company size
1,001-5,000 employees
Headquarters
Damansara Utama, Selangor
LinkedIn followers
6,847
DHL Asia Pacific Shared Services is a CPA and CIMA approved employer with incredible career opportunities in the field of Finance. We currently serve Finance, HR, BPO, RPA and Network Operations activities for DHL in over 152 countries across the globe and employ over 2000 professionals from 26 different nationalities who speak 14 different languages. This makes us the most international shared services center in Malaysia.
At DHL, motivating our people is priority number one because we count on every one of our motivated superstars to deliver great service and drive our “Insanely Customer Centric” culture. Being ranked among the world’s best employers by reputed external organizations such as Great Place to Work and Top Employers Institute is a great acknowledgment of the effort, we have invested in making DHL Express a place where our employees can enjoy coming to work, be appreciated for their contribution, develop professionally and realize their full potential.
Offices: 8 Jalan SS21/37, Imazium, Damansara Utama, Selangor 47400, MY · 2 Jalan 51A/223, Menara Axis, Seksyen 51A, Selangor 46100, MY