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$24/hr–$26/hr
Full-time
Annual Reviews, RRSP Matching, Gym Discounts, Insurance Savings, Entertainment Deals, Employee And Family Assistance Program
Posted 23d ago
~40 hrs/week
Responsibilities
Manage the daily appointment schedule, patient records, and incoming inquiries to ensure efficient clinic operations. Handle patient billing, insurance claims, and provide a welcoming first impression for all visitors.
Requirements
Requires a minimum of one year of experience in dental administration and proficiency with dental software programs. A clinical background is considered an asset, and candidates must be legally authorized to work in Canada.
Full job description
Get to Know Us:
At Upper Ottawa Dental, we are committed to delivering personalized, high-quality dental care in a welcoming and supportive environment. Proudly serving the Hamilton community, our experienced team provides comprehensive dental services for patients of all ages, utilizing modern technology and a patient-first approach. We value collaboration, compassion, and continuous learning, creating a workplace where team members are empowered to grow while making a meaningful impact on the oral health and well-being of our patients.
Schedule:
Monday - Thursday: 7:45 am - 5:15 pm, some Fridays: hours depend on clinic needs
What Sets Us Apart:
Grow Without Limits:We’llmatch your ambition,curiosityand drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms
Brilliant Rewards:Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
Build Your Career with Us:Be part of a team that sharesexpertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
Culture & Flexibility:Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
The wage for this Dental Administrator position is$24.00 - $26.00/hour depending on skills, experience, and location.
Please note that this is a replacementjob opening.
Your Role:
Welcome andassistpatients upon arrival, creating a warm and positive first impression
Optimizethe daily appointment schedule to ensure fullutilizationwith minimal gaps
Effectively manage the recall system andmaintainaccurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments,submitinsurance claims, and respond to fee inquiries in a professional and positive manner
About You:
Minimum 1 year ofDental Administrationexperienceisrequired
Experience with dental software programs isrequired
Clinical backgroundis considered anasset
Application Information:Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.
We forge the path forward for dental professionals in North America.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
2011
Headquarters
Toronto, Ontario
LinkedIn followers
33,739
Total funding
$1.1B
Supporting dental practices across North America to go Beyond Brilliant through Frictionless Dentistry.
Soutenir les cliniques dentaires partout en Amérique du Nord pour aller au-delà de l'excellence grâce à la Dentisterie sans friction.
Offices: 181 Bay St, 2600, Toronto, Ontario M5J 2T3 , CA · Many Locations, North America, CA
partnership modelsstrategic resourcesvisioncommittmentinnovationleadershipexcellenceintegrityand collaborationHealth Care
We forge the path forward for dental professionals in North America.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
2011
Headquarters
Toronto, Ontario
LinkedIn followers
33,739
Total funding
$1.1B
Supporting dental practices across North America to go Beyond Brilliant through Frictionless Dentistry.
Soutenir les cliniques dentaires partout en Amérique du Nord pour aller au-delà de l'excellence grâce à la Dentisterie sans friction.
Offices: 181 Bay St, 2600, Toronto, Ontario M5J 2T3 , CA · Many Locations, North America, CA
partnership modelsstrategic resourcesvisioncommittmentinnovationleadershipexcellenceintegrityand collaborationHealth Care