Great Bend, Kansas, United States · On-site
$43k–$54k/yr
The Service Technician role is an integral part of our operations as they serve as both the face of our company and are responsible for delivering the world-class service that our customers have grown accustomed to. Serv…
Skills: Troubleshooting, Equipment repair, Security system maintenance, Preventative maintenance, Customer service
Great Bend, Kansas, United States • On-site
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The Service Technician is responsible for troubleshooting, repairing, and performing preventative maintenance on banking and security equipment. They must provide both remote and onsite support while maintaining a professional image and managing parts inventory.
Candidates must have a High School Diploma or GED and at least one year of experience in electromechanical equipment and security system maintenance. A clean driving record and strong technical and mechanical aptitude are also required.
The Service Technician role is an integral part of our operations as they serve as both the face of our company and are responsible for delivering the world-class service that our customers have grown accustomed to. Service Technicians are responsible for service calls and troubleshooting for a multitude of supported equipment such as ATM’s, ITM’s, Cash Recyclers, Cash Counters, Security Systems, Video Surveillance, and other bank related equipment. | |||
DUTIES & RESPONSIBILITIES | |||
In order of importance – Include frequency (daily, weekly, monthly, quarterly, annually, etc.)
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SUPERVISORY RESPONSIBILITIES | |||
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EDUCATION & TRAINING | |||
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KNOWLEDGE & EXPERIENCE | |||
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SKILLS & ABILITIES | |||
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WORKING CONDITIONS | |||
PHYSICAL DEMANDS/ WORK ENVIRONMENT | The physical demand and work environment characteristics described below represent the typical amount of time spent and conditions while performing the essential duties of the job. Every attempt will be made to provide reasonable accommodations as necessary to enable individuals with disabilities to perform the essential functions. Use the following codes:
C = Continuously (67% to 100% of workday) F = Frequently (34% to 66% of workweek) O = Occasional (1% to 33% of the workweek) N = Never (0% of the workweek)
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Physical Demand/ Work Conditions | Frequency | Physical Demand/ Work Conditions | Frequency |
Sitting | C | Lifting | O |
Standing | C | Sedentary (0 - 10 lbs.) | C |
Walking | O | Light (11 - 25 lbs.) | F |
Bending | O | Medium (26 - 50 lbs.) | F |
Stooping | O | Heavy (51 - 74 lbs.) | O |
Kneeling | O | Very Heavy (75 – 100 lbs.) | O |
Climb Ladders | O | Dexterity | C |
Driving | O | Eye/Hand Coordination | C |
Reach Above Shoulder | O | Handling (holding, grasping, feeling) | C |
TYPICAL NOISE LEVEL | ☐ Quiet ☒ Moderate ☐ Loud | ||
SPECIAL HEARING REQUIREMENTS | N/A | ||
SPECIAL VISION REQUIREMENTS | ☒ Close ☒ Color | ☐ Distance ☒ Depth Perception | ☒ Ability to Focus ☐ Peripheral Vision |
PRIVACY | Employee will comply with both the letter and spirit of the laws governing the privacy of consumer information and DBE’s Privacy Policy and Procedures. | ||
EEOAA Disclosure | This job description is not a contract for employment, either expressed or implied, between DBE and the job employee. DBE or the employee may terminate the employment relationship at any time, for any reason. Data Business Equipment is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. |
Experience the DBE Difference
DBE, a family-owned company rooted in exceptional service, has been bringing transforming solutions to the market since 1968. DBE supports our clients through differentiating products and services to improve their position in the market. From thoughtful solution consultation, to implementation, service and ongoing support, everything DBE does is designed to drive the best possible experience and outcomes for our clients. DBE partners with the best in class hardware and software providers in each market segment we represent, enabling us to bring our customers the absolute best value in their industry. We also ensure that the products we offer are cutting edge, keeping our customers competitive in their market space. Currently we represent world leaders in the financial industry such as NCR, Glory Global Solutions, and Giesecke and Devrient (G&D) to name a few. We bring products to the market such as Interactive Tellers, ATMs, Recyclers, Self Service Coin, and Currency Sorting equipment. We offer our customers products that improve their competitive edge by increasing efficiency in their operation. We take a consultative approach in your purchasing process. We don’t simply sell products and leave it at that. We are able to recommend process changes and assist with integrating technology. Our expert sales force and installation team know operations and are available to provide a plan for new technology as it arrives. Backing these products and services is a world class service organization. With technicians across Iowa and in neighboring states, we provide the best service available including on demand, scheduled, and preventative services. Our service force is made up of technicians who know what it takes to meet a customer’s technological needs while building long term relationships. For more information about Data Business Equipment or to speak to a representative about our product line, please call us at 800-373-3000 or email us.
Offices: 10513 Buena Vista Ct, Des Moines, IA 50322, US · 7206 N Terra Vista Dr, Peoria, Illinois 61614, US · 1930 Alpha Dr, Rockwall, Texas 75087, US · 6520 S 118th St, Omaha, Nebraska 68137, US
Experience the DBE Difference
DBE, a family-owned company rooted in exceptional service, has been bringing transforming solutions to the market since 1968. DBE supports our clients through differentiating products and services to improve their position in the market. From thoughtful solution consultation, to implementation, service and ongoing support, everything DBE does is designed to drive the best possible experience and outcomes for our clients. DBE partners with the best in class hardware and software providers in each market segment we represent, enabling us to bring our customers the absolute best value in their industry. We also ensure that the products we offer are cutting edge, keeping our customers competitive in their market space. Currently we represent world leaders in the financial industry such as NCR, Glory Global Solutions, and Giesecke and Devrient (G&D) to name a few. We bring products to the market such as Interactive Tellers, ATMs, Recyclers, Self Service Coin, and Currency Sorting equipment. We offer our customers products that improve their competitive edge by increasing efficiency in their operation. We take a consultative approach in your purchasing process. We don’t simply sell products and leave it at that. We are able to recommend process changes and assist with integrating technology. Our expert sales force and installation team know operations and are available to provide a plan for new technology as it arrives. Backing these products and services is a world class service organization. With technicians across Iowa and in neighboring states, we provide the best service available including on demand, scheduled, and preventative services. Our service force is made up of technicians who know what it takes to meet a customer’s technological needs while building long term relationships. For more information about Data Business Equipment or to speak to a representative about our product line, please call us at 800-373-3000 or email us.
Offices: 10513 Buena Vista Ct, Des Moines, IA 50322, US · 7206 N Terra Vista Dr, Peoria, Illinois 61614, US · 1930 Alpha Dr, Rockwall, Texas 75087, US · 6520 S 118th St, Omaha, Nebraska 68137, US
