Riyadh, Riyadh Region, Saudi Arabia · On-site
The role is responsible for the daily oversight, governance, and continuous improvement of the Bank's IT Service Management (ITSM) processes. This role ensures that ITSM processes are effectively enforced, monitored, and…
Skills: ITSM, Incident Management, Problem Management, Change Management, ITIL
Riyadh, Riyadh Region, Saudi Arabia · On-site
This role is responsible for designing, developing and maintaining interactive dashboards and reports using tools like Tableau and Looker. He/she works closely with business stakeholders to gather requirements, develop a…
Skills: Tableau, Looker, SQL, Data Visualization, Data Modeling
Riyadh, Riyadh Region, Saudi Arabia · On-site
The role is responsible to configure, monitor and maintain network security controls. He/she is responsible to protect an organization’s network and data from cyber threats, involves designing, implementing, and managing…
Skills: Network Security, Cloud Networking, Vulnerability Management, Security Investigation, Routing
Riyadh, Riyadh Region, Saudi Arabia · On-site
The role is responsible for developing and executing the organization's procurement strategy to ensure the delivery of best value, operational excellence, and sustainable supplier partnerships. This role leads strategic …
Skills: Procurement Management, Quality Assurance Management, Conflict Management, Collaboration, Communication
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The role involves overseeing and governing the Digital Bank's ITSM processes to ensure operational excellence and effective service delivery. It also requires collaborating with internal teams to optimize ITSM tooling and facilitate efficient incident management across the organization.
Candidates should have 5 to 7 years of experience in IT service management, including proven expertise in incident lifecycle ownership and ITIL practices. A tertiary-level qualification in computer science, IT, or engineering is required, along with strong technical skills in database and infrastructure management.
The role is responsible for the daily oversight, governance, and continuous improvement of the Bank's IT Service Management (ITSM) processes. This role ensures that ITSM processes are effectively enforced, monitored, and measured to achieve optimal service delivery and operational excellence. He/she will collaborate closely with internal and cross-functional teams to ensure that ITSM tools and frameworks are fully optimized and aligned with business needs. By driving process improvements and fostering a culture of continuous enhancement, He/she plays a key role in delivering seamless, high-quality IT services that support the Digital Bank's objectives and growth.
A digital bank that aims to provide the best financial experience for everyone in the Kingdom.
D360 Bank is a shariah-compliant digital bank that aims to provide the best financial experience in the Kingdom. Our Vision: To reinvent finance through innovation & technology making it convenient, accessible & fair to all.
Offices: Riyadh, SA
A digital bank that aims to provide the best financial experience for everyone in the Kingdom.
D360 Bank is a shariah-compliant digital bank that aims to provide the best financial experience in the Kingdom. Our Vision: To reinvent finance through innovation & technology making it convenient, accessible & fair to all.
Offices: Riyadh, SA
