Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, re-manufacturing, financing …
Skills: Customer Service, Administrative Support, ERP Software, M3 Software, MS Office Suite
Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, re-manufacturing, financing …
Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, re-manufacturing, financing …
Material Handler I Job Description Location: Kansas City, MO Summary: Material Handlers work with both warehouses and production facilities to move products. Responsible for delivering production materials and supplies, …
Skills: Warehouse Software, Microsoft Office, Warehousing Fundamentals, Production Fundamentals, Data Analysis
Material Handler I Job Description Location: Kansas City, MO Summary: Material Handlers work with both warehouses and production facilities to move products. Responsible for delivering production materials and supplies, …
Skills: Warehouse Software, Microsoft Office, Warehousing Fundamentals, Production Fundamentals, Data Analysis
Material Handler I Job Description Location: Kansas City, MO Summary: Material Handlers work with both warehouses and production facilities to move products. Responsible for delivering production materials and supplies, …
Skills: Warehouse Software, Microsoft Office, Warehousing Fundamentals, Production Fundamentals, Data Analysis
EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY. Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts a…
EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY. Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts a…
Skills: Data Validation, ERP Systems, Excel Formulas, Analytical Software, Technical Communication
EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY. Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts a…
Skills: Data Validation, ERP Systems, Excel Formulas, Analytical Software, Technical Communication
EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY. Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts a…
Skills: Data Validation, ERP Systems, Excel Formulas, Analytical Software, Technical Communication
EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY. Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equip-ment solutions. With sales, rentals, aftermarket parts …
Skills: Customer Service, Technical Diagnosis, Communication Skills, Mechanical Aptitude, Repair Order Preparation
EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY. Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equip-ment solutions. With sales, rentals, aftermarket parts …
Skills: Customer Service, Technical Diagnosis, Heavy Equipment Knowledge, Communication Skills, Mechanical Aptitude
EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY. Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equip-ment solutions. With sales, rentals, aftermarket parts …
Skills: Customer Service, Technical Diagnosis, Heavy Equipment Knowledge, Communication Skills, Mechanical Aptitude
WELDER/FABRICATOR M-F / 5A-1:30P Job Description Welder/Fabricator Job Description Department: MFG Location: Kansas City, MO SUMMARY: Successful applicant will conduct metal (primarily steel) fabrication and welding on a…
WELDER/FABRICATOR M-F / 5A-1:30P Job Description Welder/Fabricator Job Description Department: MFG Location: Kansas City, MO SUMMARY: Successful applicant will conduct metal (primarily steel) fabrication and welding on a…
WELDER/FABRICATOR M-F / 5A-1:30P Job Description Welder/Fabricator Job Description Department: MFG Location: Kansas City, MO SUMMARY: Successful applicant will conduct metal (primarily steel) fabrication and welding on a…
Custom Truck One Source (CTOS) - Tallahassee location Service Technician (Truck, Aerial, Crane, Hydraulics, Electrical) Custom Truck One Source (CTOS) is a top utility truck maker with 30 years' experience, 40+ U.S. site…
Custom Truck One Source (CTOS) - Tallahassee location Service Technician (Truck, Aerial, Crane, Hydraulics, Electrical) Custom Truck One Source (CTOS) is a top utility truck maker with 30 years' experience, 40+ U.S. site…
Custom Truck One Source (CTOS) - Tallahassee location Service Technician (Truck, Aerial, Crane, Hydraulics, Electrical) Custom Truck One Source (CTOS) is a top utility truck maker with 30 years' experience, 40+ U.S. site…
EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY. Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts a…
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Full-time
high school
401(k) With Employer Match, Health Care, Dental Insurance, Vision Insurance, Life Insurance, Paid Vacation
Posted 45d ago
~40 hrs/week
Responsibilities
The Service Administrator provides administrative and customer service support for the Service Department, including preparing and closing work orders. They act as a liaison between customers and technicians to communicate repair progress and manage billing documentation.
Requirements
A high school diploma is required, and 6-12 months of experience is preferred. Candidates should have general computer proficiency and a preference for knowledge of aerial vehicles and heavy-duty trucks.
Full job description
Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, re-manufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source.
Summary
The Rental Coordinator will be responsible for the sales support and administration workflow, ensuring proper rental practices and high customer service and satisfaction.
Essential Duties and Responsibilities
Locating and obtaining rental units from other locations for customers.
Opening and closing of rental contracts and work orders for repairs on rental units.
Supplying necessary DOT compliance forms for rental units and creating BOL’s.
Understanding our fleet of rental units and their applications.
Understanding and obtaining information from units for sales forms.
Contact vendors for shipping quotes and shipping rental units to customers nationwide.
Maintaining new unit and rental unit inventory, upfit inventory data entry, local company spreadsheets, and company asset files.
Creating and supplying PO numbers for vendors.
Completing license and registration for assets and assisting customers with license and title inquiries.
Complete and scan all shipping forms and rental paperwork.
Performing regular inventory for the units on ground.
Working directly with headquarters for rental and RPO pricing.
Create and maintain a superior experience for customers.
Work directly with the service department to ensure a quick turnaround time on downed rental units.
Monitor and report our monthly rental revenue.
Required Skills and Qualifications
High school diploma or the equivalent, college degree a plus.
2 years proven experience in a similar role.
Background in aerial, construction equipment, and heavy & light duty trucks preferred.
Extremely detail oriented and accurate.
Must be able to work in a fast-paced environment
Setting priorities and adapting to changing work priorities.
Must be self-sufficient and driven.
Meeting deadlines and schedules.
Professional personal appearance
Strong attendance record
General mechanical aptitude and experience with parts required. Knowledge of hydraulic, heavy equipment, diesel truck and/or farm equipment preferred.
Computers and Electronics — General aptitude in working with common computer software (MS Office Suite, internet, etc.) to process orders. Knowledge of inventory software (M3, Rentalman, etc.) to process purchase orders and tracking inventory helpful.
Knowledge of principles and processes for providing a positive service experience. This includes internal client needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must be able to communicate effectively and professionally, both verbally and in writing.
Working Conditions
Majority of work performed in an office setting and occasionally in the shop.
Occasionally may be exposed to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes
Able to work as scheduled with punctual attendance 7:00 am-4:30 pm, Monday-Friday plus any additional hours/days necessary in order to meet business demands
Physical Requirements
The ability to bend, stoop and lift up to 25 lbs.
Occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing, stooping, kneeling, crouching, and/or crawling
BENEFITS
401(k) with Employer Match
Competitive Health Care
Dental, Vision, and Life Insurance
Paid Vacation, Sick and Holidays
STD/ LTD
Partner Discounts
Investment in Employee Development
Tuition Reimbursement
Custom Truck One Source provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions.
Industry
Machinery Manufacturing
Company size
1,001-5,000 employees
Founded
1998
Headquarters
Kansas City, Missouri
LinkedIn followers
14,683
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Offices: 7701 Independence Ave, Kansas City, Missouri, US · 4334 Snapfinger Woods Dr, Decatur, Georgia 30035, US · 4045 Highway 5, Cabot, Arkansas 72023, US · 3522 Middlebranch Ave NE, Canton, Ohio, US · 1850 Union Landing Rd, Cinnaminson Township, New Jersey, US
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions.
Industry
Machinery Manufacturing
Company size
1,001-5,000 employees
Founded
1998
Headquarters
Kansas City, Missouri
LinkedIn followers
14,683
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Offices: 7701 Independence Ave, Kansas City, Missouri, US · 4334 Snapfinger Woods Dr, Decatur, Georgia 30035, US · 4045 Highway 5, Cabot, Arkansas 72023, US · 3522 Middlebranch Ave NE, Canton, Ohio, US · 1850 Union Landing Rd, Cinnaminson Township, New Jersey, US