Melbourne, Victoria, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Ticketing Operations, Yield Management, Revenue Optimisation, Stakeholder Management, Ticketmaster TMOne
Melbourne, Victoria, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Interior Design, Interior Architecture, Project Management, FF&E Specification, Stakeholder Engagement
Sydney, New South Wales, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Restaurant Management, P&L Ownership, Fine Dining Service, VIP Guest Management, Team Leadership
Melbourne, Victoria, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Hospitality Marketing, Strategic Planning, Multi-channel Campaign Management, Data Analysis, Customer Segmentation
Perth, Western Australia, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Project Leadership, Capital Works Management, Financial Oversight, Risk Management, Stakeholder Management
Perth, Western Australia, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Account Management, Contract Coordination, Stakeholder Engagement, Sales Reporting, Budget Preparation
Melbourne, Victoria, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Guest Relations, Reception Management, Retail Operations, Safety Monitoring, Facility Maintenance
Perth, Western Australia, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Cleaning, Housekeeping, Customer Service, Attention To Detail, Time Management
Melbourne, Victoria, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Theatre Operations, Strategic Leadership, Commercial Mindset, Stakeholder Management, Financial Management
Melbourne, Victoria, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Technical Leadership, Production Planning, Crew Management, Rostering And Scheduling, Stakeholder Engagement
Sydney, New South Wales, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Employee Relations, Case Management, Workplace Investigations, Fair Work Act, Stakeholder Management
Melbourne, Victoria, Australia · Hybrid
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Azure Virtual Desktop, SCCM, Intune, Endpoint Management, Device Lifecycle Management
Melbourne, Victoria, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: HR Administration, Recruitment Coordination, Onboarding, Workday, Microsoft Office
Melbourne, Victoria, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Campaign Coordination, Project Management, Creative Briefing, Stakeholder Management, Budget Reconciliation
Sydney, New South Wales, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Food Preparation, Kitchen Operations, Team Leadership, Food Safety, Health And Safety Protocols
Sydney, New South Wales, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Food Preparation, Kitchen Management, Communication Skills, Organizational Skills, Team Collaboration
Sydney, New South Wales, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Commercial Dishwashing, Kitchen Cleaning, Waste Management, Hygiene Standards, Physical Stamina
Melbourne, Victoria, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Security Operations, Strategic Leadership, Risk Management, Incident Response, Emergency Management
Perth, Western Australia, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Hospitality Management, Customer Service, Time Management, Event Operations, Logistics Management
Perth, Western Australia, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Wine Knowledge, Wine List Design, Venue Management, Food & Beverage Operations, Leadership
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Lead ticketing operations across Crown Melbourne's entertainment venues, focusing on driving sales performance and optimizing ticket utilization. Manage end-to-end processes including event builds, pricing, and coordination with producers and internal stakeholders.
Requires an experienced ticketing or events professional with proficiency in Ticketmaster or similar platforms and a strong commercial mindset. Must possess strong analytical capabilities and the ability to work flexibly during evenings and peak event periods.
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
We’re seeking a highly organised and commercially focused Ticketing Manager – Entertainment to lead ticketing operations across Crown Melbourne’s entertainment venues.
You’ll drive ticket sales performance, optimise ticket utilisation and ensure seamless delivery of ticketing across all productions and events.
You’re a detail-driven professional who thrives in a fast-paced environment, combining analytical thinking with strong stakeholder engagement to deliver commercial outcomes.
Manage end-to-end ticketing operations including event builds, on-sales, pricing and inventory management
Oversee yield management to maximise utilisation and revenue
Partner with producers, promoters and internal stakeholders to deliver accurate and timely ticketing budgeting, planning and outcomes
Analyse sales performance and provide insights to optimise pricing, promotions and ticket sales
Manage Ticketmaster platforms (TMOne, HOST), including seating maps, ticket holds and event configuration
Coordinate on-sale schedules and align with marketing campaigns and broader programming activity
Maintain accurate event schedules and ensure alignment across internal teams
Support customer experience through management of ticketing enquiries, exchanges and escalations
You’re an experienced ticketing or events professional with a strong commercial mindset and proven ability to manage multiple priorities in a dynamic environment.
Experience in ticketing, venue or event management within theatre, entertainment or live events
Proficiency in ticketing systems (Ticketmaster or similar platforms)
Strong analytical and reporting capability with a focus on revenue optimisation
Excellent organisational, planning and time management skills
Strong communication and stakeholder management skills
Understanding of marketing principles and their impact on ticket sales
Ability to work flexibly, including evenings and peak event periods
Attractive annual salary package plus incentive bonus plan
Complimentary onsite meals, discounted parking and generous discounts across Crown hotels, dining and entertainment
A supportive, inclusive workplace that values individuality, diversity and belonging
Career development opportunities within one of Australia’s most iconic hospitality organisations
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
Together, we create joyful, elevated experiences.
Crown Resorts is one of Australia’s largest entertainment groups and a leading operator of integrated resorts in Australia. We’re over 20,000 employees strong across our resorts in Melbourne, Perth and Sydney and together, we create joyful, elevated experiences. Find out more: crownmelbourne.com.au crownperth.com.au crownsydney.com.au
Offices: 8 Whiteman Street Southbank, Melbourne, Victoria 3006, AU · Great Eastern Hwy, Burswood, WA 6100, AU · 1 Barangaroo Avenue, Sydney, NSW 2000, AU
Together, we create joyful, elevated experiences.
Crown Resorts is one of Australia’s largest entertainment groups and a leading operator of integrated resorts in Australia. We’re over 20,000 employees strong across our resorts in Melbourne, Perth and Sydney and together, we create joyful, elevated experiences. Find out more: crownmelbourne.com.au crownperth.com.au crownsydney.com.au
Offices: 8 Whiteman Street Southbank, Melbourne, Victoria 3006, AU · Great Eastern Hwy, Burswood, WA 6100, AU · 1 Barangaroo Avenue, Sydney, NSW 2000, AU
