United States · Hybrid
$60k–$95k/yr
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: Customer operations, Program management, Data analysis, Communication skills, Customer success
San Francisco, California, United States · Remote OK
$90k–$150k/yr
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: FP&A, EPM systems, Pigment, Financial modeling, AI enablement
United States · Remote OK
$225k–$300k/yr
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: AI Product Management, Technical Product Management, Data Transformation, Cloud Infrastructure, Market Research
United States · Remote Solely
$57k–$63k/yr
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: Salesforce, Outreach.io, ZoomInfo, Lead generation, Prospecting
United States · Remote OK
$136k–$213k/yr
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: AWS, ServiceNow, Okta, Python, PowerShell
Japan · Remote OK
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: Enterprise Security Sales, Lead Generation, Sales Forecasting, MEDDIC, Channel Sales
United States · Remote OK
$200k–$300k/yr
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: Engineering Management, Distributed Systems, Data Streaming, SaaS, Agile Methodology
United States · Remote OK
$275k–$315k/yr
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: Product Management, Team Leadership, Enterprise SaaS, B2B Software, Identity & Access Management
United States · Remote OK
$120k–$135k/yr
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: Channel Management, Relationship Management, Strategic Planning, Pipeline Generation, Revenue Generation
Australia · Remote OK
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: Sales Engineering, Solutions Architecture, Partner Enablement, Technical Mentorship, Log Management
Austin, Texas, United States · Remote OK
$160k–$170k/yr
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: Strategic Sales, SLED Market Expertise, MEDDICC, MEDDPIC, Pipeline Generation
United States · Remote OK
$134k–$210k/yr
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: Technical Program Management, Machine Learning, Agentic AI, SDLC, Cross-system Integration
United States · Remote OK
$140k–$150k/yr
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: Relationship Management, Sales Execution, Strategic Planning, Pipeline Generation, Partner Enablement
United States · Remote OK
$115k–$179k/yr
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: Technical Program Management, Software Development Process, Stakeholder Management, Risk Management, System Architecture
United States · Remote OK
$140k–$160k/yr
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: Enterprise Security Sales, Lead Generation, Closing, Forecasting, MEDDIC
Miami, Florida, United States · Remote OK
$120k–$135k/yr
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: Channel Management, Alliances, Business Development, Indirect Sales, Partner Enablement
San Francisco, California, United States · Remote OK
$25/hr–$30/hr
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: Content Strategy, Storytelling, Customer Marketing, AI Workflow Design, Salesforce
United States · Remote OK
$200k–$210k/yr
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: Enterprise Sales Leadership, New Logo Acquisition, Account Expansion, MEDDIC, SaaS Sales
United Kingdom · Remote OK
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: Sales Enablement, Sales Training, MEDDPICC, Pipeline Generation, Content Development
United States · Remote OK
$95k–$149k/yr
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the g…
Skills: Revenue Operations, Sales Operations, Data Analysis, Financial Modeling, Salesforce
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The associate analyst will own professional service operations and execute post-sales customer communication programs using the Gainsight platform. They will also support broader customer experience initiatives and apply AI tools to drive automation and operational efficiency.
Candidates should hold a bachelor's degree in technology, data science, or a related field and possess 2-3 years of experience in customer operations. Strong communication skills, a customer-first mindset, and the ability to commute to the San Francisco office once per week are required.
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.
We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.
Our Customer Experience (CX) Operations team manages post-sales programs that drive onboarding, adoption, and long-term customer success. From communications to reporting and tooling leveraging AI’s full power, we deliver the infrastructure and programs that help Cribl customers thrive and internal teams stay productive.
We’re looking for a curious, organized, and driven individual who’s excited to execute operations to support the customer journey. This is a hybrid role with in-office time at Cribl HQ in San Francisco on average once per week.
What Success Looks like for this role:
As An Active Member Of Our Team, You Will…
If You’ve Got It - We Want It
#LI-KM1
#LI-Remote
The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience.
In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program.
In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity.
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.
Cribl, the AI Platform for Telemetry, empowers enterprises to manage and analyze telemetry for humans and agents.
Cribl, the AI Platform for Telemetry, empowers enterprises to manage and analyze telemetry for both humans and agents. Trusted by organizations worldwide, including half of the Fortune 100, Cribl bridges the gap between AI ambition and infrastructure reality. No lock-in. No data loss. No compromises. Cribl’s vendor-agnostic platform ensures data remains portable and interoperable. By cost-effectively handling increasing data volume and variety without delay, Cribl gives enterprises the choice, control, and flexibility to build what’s next.
Offices: 22 4th Street, Suite 1300, San Francisco, California 94103, US
Cribl, the AI Platform for Telemetry, empowers enterprises to manage and analyze telemetry for humans and agents.
Cribl, the AI Platform for Telemetry, empowers enterprises to manage and analyze telemetry for both humans and agents. Trusted by organizations worldwide, including half of the Fortune 100, Cribl bridges the gap between AI ambition and infrastructure reality. No lock-in. No data loss. No compromises. Cribl’s vendor-agnostic platform ensures data remains portable and interoperable. By cost-effectively handling increasing data volume and variety without delay, Cribl gives enterprises the choice, control, and flexibility to build what’s next.
Offices: 22 4th Street, Suite 1300, San Francisco, California 94103, US
