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Jobs at CREO Group (Now Hiring) — 5 open

CREO Group logoCREO Group

IT Technician

Sardis, Mississippi, United States · On-site

Mid level

Job Summary CreoGroup is seeking a motivated and customer-focused IT Technician – Level 1 to provide first-line technical support across our manufacturing plants and corporate offices. This role is responsible for …

Skills: Technical Troubleshooting, Customer Service Orientation, Attention To Detail, Time Management, Process Discipline

CREO Group logoCREO Group

Forklift Operator

Youngstown, Ohio, United States · On-site

Mid level

NOW HIRING: Experienced Forklift Operator Schedule: Monday–Friday, 10:00 AM–6:30 PM (Overtime as needed)Who Is Creo Group? Creo Group is a leading consumer product, nursery, and greenhouse supply company spec…

Skills: Stand-up Forklift Operation, Pallet Jack Operation, Inventory Management, Shipping and Receiving, Order Fulfillment

CREO Group logoCREO Group

Customer Service Representative

Troy, Michigan, United States · On-site

Mid level

Summary of Responsibilities: Responsible for all logistical processing of retail customer orders including eCommerce; which includes coordination with customers, internal departments, warehouse, and arranges shipment of …

Skills: Retail Portal Websites, Communication Skills, Multi-tasking, Transportation and Logistics, Retail eCommerce

CREO Group logoCREO Group

Labeler

Little Rock, Arkansas, United States · On-site

Entry level

Join Our Team! Creo Group is seeking an entry‑level Warehouse Labeler to join our Distribution Center in Youngstown, OH. This position is responsible for preparing products for labeling, accurately applying shipping labe…

Skills: Labeling, Pallet Wrapping, Attention To Detail, Physical Stamina, Punctuality

CREO Group logoCREO Group

Material Handler

Sardis, Mississippi, United States · On-site

Entry level

Schedule: 12-hour nights Location: Sardis, MS WHO WE ARE Creo Group is a leading manufacturer of storage and organization totes, outdoor trash and recycling bins, and paint and work buckets that meet consumer and industr…

Skills: Material Blending, Equipment Maintenance, Forklift Operation, Basic Mathematics, English Communication

CREO Group logo

IT Technician

CREO Group

Sardis, Mississippi, United States • On-site

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Mid level

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  • Full-time
  • associate degree
  • Posted 10d ago
  • ~40 hrs/week

Responsibilities

Provide first-line technical support for hardware, software, and network connectivity across manufacturing plants and corporate offices. Manage user accounts, troubleshoot Microsoft 365 and ERP access, and maintain IT security standards.

Requirements

Requires an associate degree in IT or equivalent experience with 1-3 years of IT support experience. Proficiency in Windows 10/11, Active Directory, and Microsoft 365 is essential.

Full job description

Job Summary

CreoGroup is seeking a motivated and customer-focused IT Technician – Level 1 to provide first-line technical support across our manufacturing plants and corporate offices. This role is responsible for troubleshooting hardware, software, Microsoft 365, ERP access, network connectivity, and endpoint devices while maintaining strong adherence to IT security and change management standards.

This position is ideal for a hands-on technician who thrives in a fast-paced manufacturing environment and enjoys supporting operational continuity.

Responsibilities

  • Provide Level 1 support for desktops, laptops, printers, scanners, and mobile devices
  • Troubleshoot Windows OS and Microsoft 365 issues (Outlook, Teams, OneDrive, MFA)
  • Reset passwords and manage user accounts in Active Directory / Azure AD
  • Support ERP system access and basic troubleshooting
  • Install, configure, and deploy approved software and hardware
  • Troubleshoot basic network connectivity issues (LAN, Wi-Fi, VPN)
  • Support barcode scanners and label printers in warehouse/manufacturing environments
  • Document incidents and resolutions in the ticketing system
  • Escalate complex issues to Level 2 or IT leadership as needed
  • Follow IT security policies and RFC/change management procedures
  • Maintain asset inventory and equipment tracking

Qualifications

Required:

  • Associate degree in Information Technology or equivalent work experience
  • 1–3 years of IT support experience
  • Experience supporting Windows 10/11
  • Basic understanding of Active Directory and Microsoft 365
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and customer service skills

Preferred:

  • Experience with hybrid AD / Azure AD environments
  • CompTIA A+ or Network+ certification

Skills

  • Technical troubleshooting
  • Customer service orientation
  • Attention to detail
  • Time management
  • Process discipline
  • Documentation skills

Physical Requirements

  • Ability to lift up to 40 lbs
  • Ability to work on manufacturing floor when required
  • Occasional travel between plant locations

Related keywords

Windows 10Windows 11Microsoft 365OutlookTeamsOneDriveMFAActive DirectoryAzure ADERPLANWi-FiVPNBarcode ScannersLabel PrintersCompTIA A+

About CREO Group

LinkedInVisit site

Innovative solutions built for efficiency and sustainability in the horticulture industry and beyond.

Industry
Plastics Manufacturing
Company size
201-500 employees
Headquarters
Kissimmee, FL
LinkedIn followers
949

CREO Group helps you with advanced manufacturing and design for products that work harder for your brand and business needs. Parent company to Nursery Supplies Inc., a CREO Company and CREO Greenhouse, formerly Summit Plastic Company.

Offices: Kissimmee, FL, US · Chambersburg, PA, US

HorticulturePlastics Manufacturingand Bio-Based Plastic SolutionsPackaging ServicesPlastics and Rubber ManufacturingHorticulture
View all jobs at CREO Group

About CREO Group

LinkedInVisit site

Innovative solutions built for efficiency and sustainability in the horticulture industry and beyond.

Industry
Plastics Manufacturing
Company size
201-500 employees
Headquarters
Kissimmee, FL
LinkedIn followers
949

CREO Group helps you with advanced manufacturing and design for products that work harder for your brand and business needs. Parent company to Nursery Supplies Inc., a CREO Company and CREO Greenhouse, formerly Summit Plastic Company.

Offices: Kissimmee, FL, US · Chambersburg, PA, US

HorticulturePlastics Manufacturingand Bio-Based Plastic SolutionsPackaging ServicesPlastics and Rubber ManufacturingHorticulture
View all jobs at CREO Group

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