Richmond, California, United States · On-site
Front Office Manager Courtyard by Marriott Richmond Berkeley Richmond, CA Full-time Job Overview Courtyard by Marriott Richmond Berkeley is seeking an experienced and service-driven Front Office Manager to oversee front …
Skills: Front Office Management, Guest Services, Team Leadership, Accounts Receivable, Invoicing
Richmond, California, United States • On-site
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Oversee daily front office operations, including guest services, night audit, and the leadership of front desk associates. Manage financial administrative duties such as accounts receivable, invoicing, and group reservation coordination.
Requires at least 2 years of hospitality supervisory experience and proficiency in hotel PMS systems and accounting functions. A high school diploma is required, while a degree in hospitality or business is preferred.
Courtyard by Marriott Richmond Berkeley
Richmond, CA
Full-time
Courtyard by Marriott Richmond Berkeley is seeking an experienced and service-driven Front Office Manager to oversee front desk operations while supporting financial processes including accounts receivable and invoicing. This role is ideal for a hospitality professional who excels in guest service, team leadership, and operational organization, including managing group reservations and coordination.
Manage accounts receivable (AR), including tracking outstanding balances and follow-ups
Prepare and process invoices for corporate accounts, group bookings, and extended stays
Ensure accurate billing, folio reconciliation, and guest account management
Coordinate with accounting on payments, discrepancies, and reporting
Handle cash management, audits, and front office financial reporting
Monitor guest satisfaction scores and online reviews; drive improvements
Collaborate with housekeeping, maintenance, and sales teams for seamless operations
Courtyard by Marriott Richmond Berkeley offers modern accommodations and exceptional service in the East Bay. We foster a welcoming environment for our guests and a collaborative, engaging workplace for our associates.
Surround yourself with modern comforts at Courtyard Richmond Berkeley in the Hilltop Bayview area. Whether in town for a football game at University of California, Berkeley or exploring the area's art scene, we provide a convenient location. Tailor the day’s itinerary to your interests as you decide between a wine country tour, round of golf at Franklin Canyon or Tilden Park, bike ride through Sausalito or professional sporting event at Oracle Arena. Whatever brings you to Richmond, take advantage of our hotel's lobby scene with dining at The Bistro, open for breakfast and dinner. We're also home to four meeting rooms, a heated pool and 24-hour fitness center to accommodate all travelers. Following an action-packed day, unwind in spacious rooms with mobile workstations, large windows, flat-panel TVs and complimentary high-speed WiFi to keep you connected to whatever matters most. If you're traveling with a group, get details on our special room block rates. Come make memories at Courtyard Richmond Berkeley.
Offices: 3150 Garrity Way, Richmond, California 94806, US
View all jobs at Courtyard by Marriott Richmond - BerkeleySurround yourself with modern comforts at Courtyard Richmond Berkeley in the Hilltop Bayview area. Whether in town for a football game at University of California, Berkeley or exploring the area's art scene, we provide a convenient location. Tailor the day’s itinerary to your interests as you decide between a wine country tour, round of golf at Franklin Canyon or Tilden Park, bike ride through Sausalito or professional sporting event at Oracle Arena. Whatever brings you to Richmond, take advantage of our hotel's lobby scene with dining at The Bistro, open for breakfast and dinner. We're also home to four meeting rooms, a heated pool and 24-hour fitness center to accommodate all travelers. Following an action-packed day, unwind in spacious rooms with mobile workstations, large windows, flat-panel TVs and complimentary high-speed WiFi to keep you connected to whatever matters most. If you're traveling with a group, get details on our special room block rates. Come make memories at Courtyard Richmond Berkeley.
Offices: 3150 Garrity Way, Richmond, California 94806, US
View all jobs at Courtyard by Marriott Richmond - Berkeley