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Accounts Receivable Associate, CoStar Group - Richmond, VA
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Full-time
bachelor degree
Medical Insurance, Vision Insurance, Dental Insurance, Prescription Drug Coverage, Life Insurance, Legal Insurance
Posted 78d ago
~40 hrs/week
Responsibilities
Manage the full life cycle of accounts receivable, focusing on improving AR performance and resolving customer payment issues. Build professional relationships to drive high customer satisfaction and retention while coordinating with sales teams for non-payment escalations.
Requirements
Requires a bachelor's degree from an accredited non-profit university and proficiency in Excel for data manipulation. Preferred candidates have 1+ years of experience in financial services or corporate collections and familiarity with Oracle Advanced Collections.
Full job description
Who is CoStar Group?
CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
Role Overview: Accounts Receivable Associate
Richmond, VA | In office, Monday – Friday
At CoStar Group, our finance group centralizes transaction processes, providing accurate reporting, financial resolutions, and proper forecasting analysis. Joining the team offers access to financial specializations, including accounts payable, accounts receivable, cash and asset management, client contracts and billing, and revenue recognition.
We are currently seeking an experiencedAccounts Receivable Associate to join our team in our Richmond location. The Accounts Receivable Associate will be responsible for full life cycle accounts receivable management in a fast-paced, high volume, customer centric, metrics driven environment.
Key Responsibilities
Accountable for improving AR performance through concise AR Aging metrics.
Identify and resolve customer issues related to slow pay or non-payment of invoices through pro-active communication with clients and the sales team.
Drive high customer satisfaction, measured by CSAT and NPS, and retention levels through relationship building, professional and courteous communication.
Become proficient in understanding of company A/R-Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-month time frame.
Coordinate and escalate slow or non-pay accounts at 60-days thresholds with sales organizations and AR Management for support.
Balance portfolio performance with supporting occasional projects and Adhoc reporting requests.
Basic Qualifications
Bachelor's degree required from an accredited, not-for-profit, in-person college/university
A track record of commitment to prior employers
Proven ability to actively resolve customer inquiries in a timely manner and high degree of customer service
Ability to work within time deadlines by prioritizing workload and understanding the priority business outcomes
Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas (pivot tables and V-lookups)
Excellent oral and written communication skills required
Oracle Advanced Collections experience preferred
Experience collaborating and communicating with other internal business partners
Strong focus and attention to detail
Ability to be flexible and adapt to changing situations at a high growth company, especially in the period of month/quarter/year-end closing
Preferred Qualifications
1+ years of experience in the financial services industry, including roles in consumer and/or commercial collections, accounts payable, billing, cash applications, or customer service within a corporate environment
Accounts Receivable Collections experience
Evidence of strong academic performance in college
What’s In It For You?
If you are a driven professional looking for a high-growth, high-reward career, CoStar Group offers the ideal opportunity. Be part of a best-in-class company with strong year-over-year growth that invests in your success. Enjoy a rewarding atmosphere where you can learn, excel, and grow.
When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.
We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.
Our benefits package includes (but is not limited to):
Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
Virtual and in person mental health counseling services for individuals and family
Commuter and parking benefits
401(K) retirement plan with matching contributions
Employee stock purchase plan
Paid time off
Tuition reimbursement
On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
Access to CoStar Group’s Employee Resource Groups
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
Sponsorship
We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.
The final salary or hourly rate offered for this rolewill fall within the range set forth below based on a variety of factors, including but not limited to, geographic location, skills, and competencies.
CoStar Group (NASDAQ: CSGP) is a global leader in commercial real estate information, analytics, online marketplaces, and 3D digital twin technology. Founded in 1986, CoStar Group is dedicated to digitizing the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.
CoStar Group’s major brands include CoStar, a leading global provider of commercial real estate data, analytics, and news; LoopNet, the most trafficked commercial real estate marketplace; Apartments.com, the leading platform for apartment rentals; Homes.com, the fastest-growing residential real estate marketplace; and Domain, one of Australia’s leading property marketplaces. CoStar Group’s industry-leading brands also include Matterport, a leading spatial data company whose platform turns buildings into data to make every space more valuable and accessible, STR, a global leader in hospitality data and benchmarking; Ten-X, an online platform for commercial real estate auctions and negotiated bids; and OnTheMarket, a leading residential property portal in the United Kingdom.
CoStar Group’s websites attracted over 143 million average monthly unique visitors in the third quarter of 2025, serving clients around the world. Headquartered in Arlington, Virginia, CoStar Group is committed to transforming the real estate industry through innovative technology and comprehensive market intelligence. From time to time, we plan to utilize our corporate website as a channel of distribution for material company information. For more information, visit CoStarGroup.com.
Offices: 1201 Wilson Blvd, Arlington, Virginia 22209, US · 181 Bay St, Suite 3420, Toronto, Ontario M5J, CA · 81, Rue Taitbout, Paris, Île-de-France 75009, FR · Calle de Serrano, 47, 13th Floor, Madrid, 28001, ES · 32 London Bridge, 26th Floor, The Shard, London, England SE1 9SG, GB
ResearchMarketingProduct DevelopmentAnalyticsCommercial Real EstateSalesReal Estateand TechnologyCommercial Real EstateAnalytics
CoStar Group (NASDAQ: CSGP) is a global leader in commercial real estate information, analytics, online marketplaces, and 3D digital twin technology. Founded in 1986, CoStar Group is dedicated to digitizing the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.
CoStar Group’s major brands include CoStar, a leading global provider of commercial real estate data, analytics, and news; LoopNet, the most trafficked commercial real estate marketplace; Apartments.com, the leading platform for apartment rentals; Homes.com, the fastest-growing residential real estate marketplace; and Domain, one of Australia’s leading property marketplaces. CoStar Group’s industry-leading brands also include Matterport, a leading spatial data company whose platform turns buildings into data to make every space more valuable and accessible, STR, a global leader in hospitality data and benchmarking; Ten-X, an online platform for commercial real estate auctions and negotiated bids; and OnTheMarket, a leading residential property portal in the United Kingdom.
CoStar Group’s websites attracted over 143 million average monthly unique visitors in the third quarter of 2025, serving clients around the world. Headquartered in Arlington, Virginia, CoStar Group is committed to transforming the real estate industry through innovative technology and comprehensive market intelligence. From time to time, we plan to utilize our corporate website as a channel of distribution for material company information. For more information, visit CoStarGroup.com.
Offices: 1201 Wilson Blvd, Arlington, Virginia 22209, US · 181 Bay St, Suite 3420, Toronto, Ontario M5J, CA · 81, Rue Taitbout, Paris, Île-de-France 75009, FR · Calle de Serrano, 47, 13th Floor, Madrid, 28001, ES · 32 London Bridge, 26th Floor, The Shard, London, England SE1 9SG, GB
ResearchMarketingProduct DevelopmentAnalyticsCommercial Real EstateSalesReal Estateand TechnologyCommercial Real EstateAnalytics