<p>ControlExpert APAC specializes in innovative solutions for the automotive claims industry across the Asia-Pacific region. We are a trusted partner for insurance companies, repair shops, and car owners, offering servic…
Skills: Motor insurance operations, Merimen, Insurance loss adjusting, Claims management, Estimation
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Full-time
professional certificate
Posted 2d ago
~40 hrs/week
Responsibilities
The Car Expert is responsible for processing motor insurance claims, including estimation, loss adjustment, and verifying documentation. They will also negotiate repair costs with external parties and contribute to departmental projects.
Requirements
Candidates must have knowledge of motor insurance operations and the Merimen system, along with a Basic Certificate Course in Insurance Loss Adjusting (BCCILA). Strong communication, negotiation, and computer skills are required to succeed in this fast-paced environment.
Full job description
ControlExpert APAC specializes in innovative solutions for the automotive claims industry across the Asia-Pacific region. We are a trusted partner for insurance companies, repair shops, and car owners, offering services such as end-to-end claims management, digital assessments, fraud detection, and analytics. Our technology-driven approach streamlines claims processes, reduces costs, and enhances customer satisfaction. Backed by a team of highly skilled professionals, we deliver personalized solutions tailored to each client's needs. At ControlExpert APAC, continuous innovation and exceptional customer service drive our commitment to excellence.
Role Description
This is a full-time hybrid Car Expert role based in Greater Kuala Lumpur.
Tasks
Processing motor insurance claims including estimation and loss adjustment, verifying claim documentation, evaluating claim eligibility and calculating appropriate cost of repair or claim settlements accurately within a strict turnaround time.
Handle and negotiate cost of repair/settlement with external parties.
Participate in projects and initiatives set to achieve the departmental and organization key goals.
Requirements
Knowledge of motor insurance operations & Merimen is necessary.
Certificate in Basic Certificate Course in Insurance Loss Adjusting (BCCILA).
Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
Ability to communicate and handle negotiation.
Detail-oriented with a focus on accuracy and efficiency.
Computer literate with knowledge of Microsoft applications (Word, Excel).
Excellent communication skills, both oral and written in English.
Ability to travel if required.
Related keywords
Motor insuranceClaims managementLoss adjustmentMerimenBCCILAEstimationFraud detectionAutomotive industryNegotiationMicrosoft OfficeData accuracyClaims processingRepair cost calculationCustomer service
Between technology and standard processes, we enable scalable claims management solutions in the auto insurance industry
Industry
Technology, Information and Internet
Company size
51-200 employees
Founded
2002
Headquarters
Bangkok
We provide innovative solutions for the automotive claims industry across the Asia-Pacific region. Our mission is to transform the way insurers handle claims by leveraging cutting-edge technology, industry expertise, and exceptional customer service.
With over five years of experience in the region, we have established ourselves as a trusted partner for insurance companies, repair shops, and car owners alike. Our services include end-to-end claims management, digital assessments, fraud detection, and analytics, among others. By streamlining the claims process, we help insurers reduce costs, improve efficiency, and enhance customer satisfaction.
At ControlExpert APAC, we are proud to have a team of highly skilled professionals who are dedicated to delivering the best possible outcomes for our clients. We work together seamlessly to provide personalized solutions that meet each client's unique needs. We are committed to continuous improvement and innovation, and we constantly strive to stay ahead of the curve in a rapidly evolving industry.
Offices: 555 Rasa Tower Floor 22 Phahonyothin Road, Chatuchak, Bangkok, 10900, TH · 1 Chome-9-2 Ōtemachi, Chiyoda City, Otemachi Financial City Grand Cube, Tokyo, 100-004, JP · Level 13, 333 George Street, Sydney, NSW 2000, AU · Kuala Lumpur, MY · Hong Kong, HK
Between technology and standard processes, we enable scalable claims management solutions in the auto insurance industry
Industry
Technology, Information and Internet
Company size
51-200 employees
Founded
2002
Headquarters
Bangkok
We provide innovative solutions for the automotive claims industry across the Asia-Pacific region. Our mission is to transform the way insurers handle claims by leveraging cutting-edge technology, industry expertise, and exceptional customer service.
With over five years of experience in the region, we have established ourselves as a trusted partner for insurance companies, repair shops, and car owners alike. Our services include end-to-end claims management, digital assessments, fraud detection, and analytics, among others. By streamlining the claims process, we help insurers reduce costs, improve efficiency, and enhance customer satisfaction.
At ControlExpert APAC, we are proud to have a team of highly skilled professionals who are dedicated to delivering the best possible outcomes for our clients. We work together seamlessly to provide personalized solutions that meet each client's unique needs. We are committed to continuous improvement and innovation, and we constantly strive to stay ahead of the curve in a rapidly evolving industry.
Offices: 555 Rasa Tower Floor 22 Phahonyothin Road, Chatuchak, Bangkok, 10900, TH · 1 Chome-9-2 Ōtemachi, Chiyoda City, Otemachi Financial City Grand Cube, Tokyo, 100-004, JP · Level 13, 333 George Street, Sydney, NSW 2000, AU · Kuala Lumpur, MY · Hong Kong, HK