Toronto, Ontario, Canada · Hybrid
$175k–$200k/yr
Hey there! We’re ContactMonkey 👋 Our mission? To power measurable employee engagement worldwide. And we’d love for you to join us! About the job - Principal Product Marketing Manager ContactMonkey is repositioning from …
Skills: Product Positioning, Messaging Architecture, Competitive Strategy, Go-To-Market Strategy, Market Research
Toronto, Ontario, Canada · Hybrid
$80k–$120k/yr
Hey there! We’re ContactMonkey 👋 Our mission? To power measurable employee engagement worldwide. And we’d love for you to join us! About the role As the SMB Customer Success Lead, you will own ContactMonkey's Small & Me…
Skills: Customer Success Management, Tech-Touch Engagement, Gross Dollar Retention, Automation, Systems Thinking
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Lead the evolution of product positioning and messaging to transition the company from a point solution to an intelligent communication platform. Own the GTM layer of launches, competitive intelligence programs, and sales enablement content while partnering closely with the CPTO and product team.
Requires 8+ years of B2B SaaS product marketing experience with a proven track record of leading company-wide repositioning efforts. Must have experience marketing AI capabilities and the ability to influence senior leadership without direct authority.
Hey there! We’re ContactMonkey 👋
Our mission? To power measurable employee engagement worldwide. And we’d love for you to join us!
ContactMonkey is repositioning from the best internal email tool to an intelligent communication effectiveness platform — with AI capabilities (ConfidenceCheck, CoAuthor, Audience Preview, Insights Assistant) that are genuinely first in the category. To carry that story to market with the depth it deserves, we’re creating a dedicated, senior product marketing role reporting directly to the CPTO.
You won’t be starting from a blank page or working alone. Our team has already done real groundwork — a clear strategic narrative, shipped differentiators, an active launch process, and a healthy content and demand-gen engine — and you’ll build on it. You’ll also partner closely with a dedicated marketer who knows our audience and brand voice inside out. Product marketing is a distinct craft, and we’re now investing in it as a dedicated, senior discipline; your job is to bring that depth and take the story the rest of the way.
This is a super-IC role for someone who wants maximum scope and autonomy, not headcount. You’ll operate as a peer to product and sales leadership, working through a virtual team (PMs, sales enablement, content marketing, design) rather than direct reports.
Most senior PMM roles are either strategy-without-access or execution-without-influence. This one reports to the CPTO, inherits a written strategic direction with executive sponsorship, and has visible, high-leverage gaps to close in the first 90 days. The wins are sitting on the shelf.
🏥 100% employer-paid benefits and a Health Spending Account from day one
🌎 Work from anywhere in the world for up to 4 weeks
💰 Stock option plan—own a piece of our success
💲 RRSP Group Savings Plan to plan for your future
🏝 Generous vacation package to recharge and relax
📚 Personal development budget to fuel your growth
🧖 One personal day and two volunteering days to give back
🎂 Your Birthday off—celebrate on us!
🍎 Five health days per year to stay at your best
💼 Beautiful downtown Toronto office for hybrid work—fully stocked with all the best snacks
The salary range for this role is $175,000-$200,000+ CAD. Compensation is thoughtfully determined based on your experience, skill set, and alignment with our internal compensation framework and internal equity.
We’re always happy to answer questions about compensation throughout the hiring process.
This is a net new position based out of our downtown Toronto office, at King and Spadina. Our team works in the office 3x per week to promote collaboration
Imagine being part of a team of brilliant minds, all shaping the future of workplace communication. Here at ContactMonkey, we’re not just sending out traditional emails with our internal comms software; we’re changing the way companies connect and communicate with their people. Brands like IKEA, Roku, KMPG, and countless others are using our solution to transform employee engagement.
Our all-in-one platform—featuring a drag-and-drop email builder, engagement tools, and analytics—makes it easy for businesses to create, send, and measure their internal email campaigns directly within Outlook or Gmail. This way, internal communications go from being ignored to binge-worthy, sparking more opens, clicks, and conversations.
We’ve been on an explosive growth streak over the past few years, and we’re not slowing down anytime soon. Here’s a bit of what we’re proud of:
At ContactMonkey, we are building diverse products and we need a diverse team to do that. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
We are committed to creating an accessible experience for all candidates. If you require any accommodations or adjustments during the interview process or beyond, please inform us, and we will work with you to ensure the necessary support is in place. We are continually striving to enhance our accessibility practices and welcome any feedback or suggestions on how we can better serve candidates with accessibility.
We use AI to take notes during our interview. Applications and interviews are reviewed by our Talent Acquisition team. Our applicant tracking system utilizes AI for workflows and hiring process efficiencies.
A new way to track employee communications. Create, send, track, and measure through Outlook and Gmail.
ContactMonkey is an internal email software that integrates with Outlook, Gmail, Microsoft Teams, HRIS, and SMS, allowing communicators to create and send engaging employee emails in minutes. Our solution not only frees up valuable resources for strategic initiatives, but also provides powerful tracking and analytics tools, offering deeper insights into employee engagement, needs, and preferences. With real-time data at their fingertips, communicators can optimize their messaging and make informed decisions to better connect with their workforce—all with ongoing support from our team.
Offices: 468 King St W, 5th floor, Toronto, Ontario M5V 1L8, CA
A new way to track employee communications. Create, send, track, and measure through Outlook and Gmail.
ContactMonkey is an internal email software that integrates with Outlook, Gmail, Microsoft Teams, HRIS, and SMS, allowing communicators to create and send engaging employee emails in minutes. Our solution not only frees up valuable resources for strategic initiatives, but also provides powerful tracking and analytics tools, offering deeper insights into employee engagement, needs, and preferences. With real-time data at their fingertips, communicators can optimize their messaging and make informed decisions to better connect with their workforce—all with ongoing support from our team.
Offices: 468 King St W, 5th floor, Toronto, Ontario M5V 1L8, CA
