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Jobs at Commonwealth Hotels (Now Hiring) — 87 open

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Front Desk Agent

Erlanger, Kentucky, United States · On-site

Entry level

Join Our Team at the Residence Inn by Marriott Cincinnati Airport! The Residence Inn by Marriott Cincinnati Airport is seeking a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: R…

Skills: Guest Check-In, Reservations Management, Customer Service, Payment Processing, Problem-Solving

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Laundry Attendant

Manhattan, Kansas, United States · On-site

Entry level

Join Our Team at The Doubletree by Hilton Manhattan, Kansas The DoubleTree by Hilton Manhattan, Kansas, is seeking a Hotel Housekeeping Laundry Attendant Working at the DoubleTree by Hilton Manhattan, Kansas, offers nume…

Skills: Laundry Sorting, Industrial Equipment Operation, Stain Treatment, Inventory Management, Time Management

Commonwealth Hotels logoCommonwealth Hotels

Housekeeper

Portland, Maine, United States · On-site

Entry level

Join Our Team at The Docents Collection! The Docents Collection is seeking a Full-Time Seasonal Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper. About Us: Working at The Docents Collection offers n…

Skills: Cleaning And Sanitizing, Laundry Services, Inventory Management, Time Management, Guest Interaction

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Room Maintenance

Erlanger, Kentucky, United States · On-site

Mid level

Join Our Team at the Courtyard by Marriott Cincinnati Airport! The Courtyard by Marriott Cincinnati Airport is seeking a Hotel Maintenance, Hotel Maintenance Technician, or Hotel Engineer. About Us: Working at the Courty…

Skills: HVAC Maintenance, Plumbing, Electrical Systems, Mechanical Systems, Preventive Maintenance

Commonwealth Hotels logoCommonwealth Hotels

Guest Service Agent

Greenwood, Indiana, United States · On-site

Entry level

Join Team at the Candlewood Suites in Greenwood! The Candlewood Suites, Greenwood, Indiana, is seeking a Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Join the team a…

Skills: Customer Service, Guest Relations, Reservations Management, Payment Processing, Problem Solving

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Event Planning Manager

Aurora, Colorado, United States · On-site

$58k–$68k/yr

Mid level

Join Our Team at the Hyatt Regency Aurora Denver Conference Center! Application Deadline Applications Accepted July 30, 2026, or Until Filled Salary $58,000.00 to $68,000.00 The Hyatt Regency Aurora Denver Conference Cen…

Skills: Event Planning, Client Consultation, Budget Management, Contract Management, On-site Event Execution

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Front Desk Clerk

Daphne, Alabama, United States · On-site

Entry level

Join Our Team at the Hampton Inn by Hilton Mobile Easy Bay Daphne! Hampton Inn by Hilton Mobile East Bay Daphne is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About…

Skills: Guest Check-In, Reservations Management, Customer Service, Payment Processing, Problem-Solving

Commonwealth Hotels logoCommonwealth Hotels

Housekeeping Inspector

Erlanger, Kentucky, United States · On-site

Mid level

Join Our Team at the Courtyard by Marriott Cincinnati Airport! The Courtyard by Marriott Cincinnati Airport, Erlanger, Kentucky, is seeking a Full-Time Hotel Housekeeping Room Inspector. About Us: Working at the Courtyar…

Skills: Quality Control, Staff Supervision, Guest Relations, Inventory Management, Time Management

Commonwealth Hotels logoCommonwealth Hotels

Guest Service Agent

Greenwood, Indiana, United States · On-site

Entry level

Join Team at the Candlewood Suites in Greenwood! The Candlewood Suites, Greenwood, Indiana, is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Join the team a…

Skills: Customer Service, Guest Relations, Reservations Management, Payment Processing, Problem Solving

Commonwealth Hotels logoCommonwealth Hotels

Night Auditor

Louisville, Kentucky, United States · On-site

Entry level

Join Our Team at Springhill Suites by Marriott Louisville Airport! The Springhill Suites by Marriott Louisville Airport is seeking a Full-Time Night Auditor, Part-Time Overnight Hotel Guest Service Agent, Full-Time Overn…

Skills: Guest Check-In, Guest Check-Out, Reservations Management, Customer Service, Payment Processing

Commonwealth Hotels logoCommonwealth Hotels

Room Attendant

Daphne, Alabama, United States · On-site

Entry level

The Hampton Inn by Hilton Suites Mobile East Bay Daphne is seeking a Part-Time Hotel Room Attendant, Guest Room Attendant or Housekeeper. About Us: Working at the Hampton Inn Mobile East Bay Daphne, Alabama, offers numer…

Skills: Cleaning And Sanitizing, Time Management, Guest Interaction, Laundry Services, Inventory Management

Commonwealth Hotels logoCommonwealth Hotels

Houseperson

Daphne, Alabama, United States · On-site

Entry level

Join Our Team at the Hampton Inn by Hilton Mobile East Bay Daphne! The Hampton Inn by Hilton Mobile East Bay Daphne is seeking a Hotel Housekeeping Houseperson. About Us: ​Working at the Hampton Inn by Hilton Mobile East…

Skills: General Cleaning, Maintenance, Guest Relations, Time Management, Organization

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Shuttle Driver

Erlanger, Kentucky, United States · On-site

Entry level

Courtyard by Marriott Cincinnati Airport is seeking a Hotel Airport Shuttle Van Driver! About Us: The Courtyard by Marriott Cincinnati Airport is home to the most experienced staff in the region, where hard work meets a …

Skills: Safe Driving, Guest Relations, Time Management, Vehicle Maintenance, Communication

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Laundry Attendant

Daphne, Alabama, United States · On-site

Entry level

Join Our Team at Hampton Inn by Hilton Mobile East Bay Daphne! The Hampton Inn by Hilton Mobile East Bay Daphne is seeking a Hotel Laundry Attendant. About Us: Working at the Hampton Inn Mobile East Bay Daphne, Alabama, …

Skills: Laundry Operations, Industrial Equipment Operation, Stain Treatment, Inventory Management, Time Management

Commonwealth Hotels logoCommonwealth Hotels

Hotel Housekeeper

Newport, Kentucky, United States · On-site

Entry level

Join Our Team at the Homewood Suites by Hilton Newport, Kentucky! The Homewood Suites by Hilton Newport, Kentucky, is seeking a Hotel Housekeeping Housekeeper, Hotel Housekeeping Guest Room Attendant, or Hotel Housekeepi…

Skills: Cleaning And Sanitizing, Time Management, Guest Relations, Organization, Laundry Services

Commonwealth Hotels logoCommonwealth Hotels

Puesto:  Camarera de Pisos

O’Fallon, Missouri, United States · On-site

Entry level

¡Aquí tienes la traducción al español del anuncio de empleo completo! He usado un español neutro y profesional, adecuado para un contexto en EE.UU. (como Missouri), con términos comunes en la industria hotelera hispanoha…

Skills: Cleaning and Disinfection, Time Management, Guest Satisfaction, Organization, Interpersonal Skills

Commonwealth Hotels logoCommonwealth Hotels

Night Auditor

Houston, Texas, United States · On-site

Entry level

Join Team at the Courtyard by Marriott Houston Rice University! Courtyard by Marriott Houston Rice University is seeking a Part-Time Hotel Night Auditor, Part-Time Overnight Guest Service Agent, Part-Time Overnight Front…

Skills: Guest Check-In, Guest Check-Out, Reservations Management, Customer Service, Payment Processing

Commonwealth Hotels logoCommonwealth Hotels

Housekeeper

O’Fallon, Missouri, United States · On-site

Entry level

Join Our Team at the Residence Inn by Marriott O’Fallon, Missouri! The Residence Inn by Marriott O’Fallon is seeking a Hotel Housekeeper, Hotel Guest Room Attendant or Hotel Room Attendant. About Us: The Residence Inn by…

Skills: Cleaning And Sanitizing, Time Management, Guest Relations, Organization, Laundry Services

Commonwealth Hotels logoCommonwealth Hotels

Dual Sales Manager

Saint Clairsville, Ohio, United States · On-site

Mid level

Join Our Team at Candlewood Suites St. Clairsville and Candlewood Suites Carrolton! Candlewood Suites St. Clairsville and Candlewood Suites Carrolton is seeking a Dual Sales Manager - are you a Sales Coordinator looking …

Skills: Sales Strategy Development, Market Analysis, Revenue Management, Client Relationship Management, Promotional Activities

Commonwealth Hotels logoCommonwealth Hotels

Puesto:  Camarera de hotel

Covington, Kentucky, United States · On-site

Entry level

¡Únete a nuestro equipo en Holiday Inn Express & Suites Cincinnati Riverfront! El Holiday Inn Express & Suites Cincinnati Riverfront está en búsqueda de un(a) Camarista de hotel / Ama de llaves / Auxiliar de habitaciones…

Skills: Cleaning and Disinfection, Time Management, Organization, Communication, Teamwork

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Showing 1–20 of 87

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Front Desk Agent

Commonwealth Hotels

Erlanger, Kentucky, United States • On-site

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Entry level

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  • Full-time
  • high school
  • Hotel Discounts, Food And Beverage Savings, Online Training Courses, Employee Assistance Program, Jury Duty Leave, Bereavement Leave
  • Posted 9h ago
  • ~40 hrs/week

Responsibilities

Manage guest check-in and check-out processes while handling reservations and payment transactions accurately. Act as a communication hub between guests and other hotel departments to ensure a seamless stay experience.

Requirements

Requires a high school diploma and previous experience in customer-facing roles such as hospitality, retail, or food service. Candidates must be flexible to work irregular hours, including weekends and holidays.

Full job description

Join Our Team at the Residence Inn by Marriott Cincinnati Airport!

The Residence Inn by Marriott Cincinnati Airport is seeking a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent.

About Us:
Residence Inn by Marriott Cincinnati Airport, Erlanger, Kentucky, is located just a mile from CVG Airport and 10 minutes from downtown Cincinnati, offers a home-like atmosphere for guests and team members. Conveniently near major companies like Amazon, Bosch, and P&G, it caters to both professionals and travelers. The hotel seeks dedicated team members passionate about creating a welcoming environment, emphasizing the value of each contribution within a supportive team.

Why This Role?
Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent or Hotel Front Desk Clerk at the Residence Inn Cincinnati Airport Erlanger Kentucky offers a rewarding opportunity to be part of a dynamic hospitality team. The Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel’s convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.
 
What’s In It for You?
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses 
Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more
 
Key Responsibilities for the Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent include:
  • Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
  • Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.
  • Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.
  • Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.
  • Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.
  • Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.
  • Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.
  • Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel’s property management system (PMS).
  • Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.
  • Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.

What We are Looking for in a Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agent:
  • Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred.
  • Strong interpersonal skills and a focus on delivering exceptional service are essential.
  • Familiarity with using computers and software systems, especially reservation or property management systems (PMS)
  • Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly.
  • Experience handling guest complaints or resolving conflicts in a calm and effective manner is an asset.
  • Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.
  • Hospitality or Front Desk Experience (Preferred)
  • A high school diploma or equivalent
  • Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.

Applicants should have the flexibility to work weekends & holidays

Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:
https://www.marriott.com/en-us/hotels/cvgap-residence-inn-cincinnati-airport/overview/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.

Join us in shaping the future of hospitality in Cincinnati, Ohio and Erlanger, Kentucky! Apply today!

Related keywords

HospitalityFront OfficeGuest ServicesPMSHotel ManagementCustomer ExperienceReservation SystemsUpsellingPayment ProcessingMarriott

About Commonwealth Hotels

LinkedInVisit site

Enriching people's lives through genuine hospitality. Join our growing team today!

Industry
Hospitality
Company size
1,001-5,000 employees
Founded
1986
Headquarters
Covington, Kentucky
LinkedIn followers
12,176

In 2026, Commonwealth Hotels proudly celebrates our 40th Anniversary — four decades of delivering excellence in hospitality management. Commonwealth Hotels is a world class hospitality management company, sought after for exceptional guest and associate satisfaction, market premiums, superior return on investment and "Whatever it Takes"​ attitude. Commonwealth currently manages properties in the Marriott, Hilton, Hyatt, and IHG families of brands in markets across the US. View our Careers Page to see our open opportunities.

Offices: 100 E Rivercenter Blvd, 10th floor, Covington, Kentucky 41011, US · 57 Exchange Street Suite 300, Portland, Maine 04101, US · 1201 N Broadway, Denver, Colorado 80203, US · 1296 Canton, Carrollton, Ohio 44615, US · 67689 Mall Ring Rd., St. Clairsville, Ohio 43950, US

HospitalityHotelMarketing
View all jobs at Commonwealth Hotels

About Commonwealth Hotels

LinkedInVisit site

Enriching people's lives through genuine hospitality. Join our growing team today!

Industry
Hospitality
Company size
1,001-5,000 employees
Founded
1986
Headquarters
Covington, Kentucky
LinkedIn followers
12,176

In 2026, Commonwealth Hotels proudly celebrates our 40th Anniversary — four decades of delivering excellence in hospitality management. Commonwealth Hotels is a world class hospitality management company, sought after for exceptional guest and associate satisfaction, market premiums, superior return on investment and "Whatever it Takes"​ attitude. Commonwealth currently manages properties in the Marriott, Hilton, Hyatt, and IHG families of brands in markets across the US. View our Careers Page to see our open opportunities.

Offices: 100 E Rivercenter Blvd, 10th floor, Covington, Kentucky 41011, US · 57 Exchange Street Suite 300, Portland, Maine 04101, US · 1201 N Broadway, Denver, Colorado 80203, US · 1296 Canton, Carrollton, Ohio 44615, US · 67689 Mall Ring Rd., St. Clairsville, Ohio 43950, US

HospitalityHotelMarketing
View all jobs at Commonwealth Hotels

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